Amazing service. Unit arrived with 30 hrs of ordering. Well packed etc. Would recommend and will use again.
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See what reviewers are saying
Good value, quality product and great service. The radiator I bought was missing one of the chrome end caps (manufacturer error) - a quick phone call, no quibble… two spare caps arrived within 24 hour... See more
Agreed to give full refund due to faulty TRV valve then stopped replying to messages on eBay when requested return address. Having to dispute the transaction with my bank now. The guarantee they offer... See more
Company replied
Excellent products and very competative prices - these were quality TRV valves, weighty & solid, not at all like the cheap looking ones you can get elsewhere for almost the same price!! Well packed &... See more
Company details
Information provided by various external sources
We sell a large range of Radiator Valves. Priding ourselves on our choice, quality and customer service.
Contact info
Unit 3 Parc Caer Seion, LL32 8FA, Conwy, United Kingdom
- 01492 593336
- info@valvekings.com
- valvekings.com
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent quality towel radiator
Excellent quality towel radiator, looks amazing, heat output is brilliant, worth every penny!
Brought a vertical radiator at a cost…
Brought a vertical radiator at a cost of 250 pound, when the Plummer put it in the wall the one section was bent. I emailed on the Monday saying it was not satisfactory to which I was told take a photo of the packaging, I had thrown this away Iv emailed several times of which no reply. The Faulty goods act says that if a product is not as it should be & you notified within 30 days your entitled to a refund.

Reply from Valve Kings
Good quality product great service
I am very impressed with the quality and service provided by Valve King. The items arrived very quickly and were very well packed. They were easy to fit and look great. I would certainly purchase from them again.
Product seems good but not sure about…
Product seems good but not sure about the rest. Order was due within 2 days - using APC logistics. It didn’t arrive. Called both APC and Valve Kings on Saturday morning - no answer, but we’re supposed to be open. Called APC again Monday, no answer. Called Valve Kings and CS answered and promised call back - didn’t happen BUT the part did arrive the next day. It could be that the company is good but who knows and I suspect using APC, although cheap, is not doing much for their business.

Reply from Valve Kings
The order was placed at approx 13.45 on…
The order was placed at approx 13.45 on Friday 2 weeks ago. The 800 x 800 towel rail arrived, in Scotland, the following morning, at about 11AM. Absolutely incredible, I'll be back when I need something else.
Excellent delivery
Excellent delivery, excellent quality and looks great on bathroom wall. Will buy another one for next project
First class service and delivered…
First class service and delivered within 8 hours of ordering
This is the 2nd order from them the…
This is the 2nd order from them the quality and customer service is first class well done again x
Customer service was excellent
Customer service was excellent, answered all my questions and shipping was very fast! The valves I ordered are very nice. Will use this company again
A really great service
A really great service, quality item, not fitted yet but all arrived in good time, Courier was efficient and cheery.
Different colour than their website shows
Did not check that the item purchased was the same colour as their website photo and apparently it wasn't even similar
Had to request a return.
Having said that , Morgan was a polite person and a refund was given quickly
May use again but would have to see a photograph of the actual one they would send before buying
Another one was suggested that looked great
May try this one , but once bitten ?
Otherwise I would have given them ⭐⭐⭐⭐⭐
Very pleased with the service
Very pleased with the service. I emailed to enquire when to expect delivery and promptly received a reply with the details. Item arrived very well packed but it has not been fitted yet so as long as it works well too, I will e very happy
It came on time well packed all good 👍
Used Valve King before
Used Valve King before, excellent service brilliant product would highly recommend
Highly recommended from start to finish
Amazing service from start to finish, a little pricey but next day delivery was spot on. 5*
Excellent customer service
I ordered a heating element which was out of stock. They contacted me promptly and offered a higher wattage substitute at the same price which was delivered next day. This is the second time I have dealt with this supplier and will do so in the future.
The best service 🙌
The best service 🙌
Ordered a copper finish towel radiator before 2pm and it was delivered the next day!!!
Very pleased with the radiator appearance but as it's yet to be installed can't comment on performance.
Had a need to call prior to ordering and found the chap who answered very helpful and polite 😀
Based on this experience so far I'd happily recommend Valve Kings.
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