V Revive Reviews 

60
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Raman and his team were always a text or call away. Explained technical issues of shipping delays. Despite being a little late, the current shipping situation, I was happy with information. Once the c... See more

Rated 1 out of 5 stars

Very bad experience in V Revive Northlands mall, 55 main North Road, Papanui, Christchurch outlet. I bought a massage gun yesterday when I open unfortunately damaged one. Same Time I informed to the M... See more

Company replied

Rated 5 out of 5 stars

The young man demonstrating the products at The Whangarei Home Show was very efficient and informative without being pushy (which is often a big turn off at these events). Delivery was very promp... See more

Company replied

Rated 5 out of 5 stars

After trying massage chairs from so many companies, I finally chose a V Revive chair—and I couldn’t be happier with my decision! The staff was incredibly friendly and helpful, and the chair came with... See more

Company details

  1. Massage Supply Store

Written by the company

A one-stop-shop for all your portable massage equipment. From foot massager to head massager, everything under one roof.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

60 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(60)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sunny sales and service

From the first moment seeing this machine and talking with the salesmen we were impressed enough to buy with confidence in both the quality and the backup service. From their long days at the Home show there-after, both Sharma and Sunny came to our home to assess access, installation and discuss more features and benefits of the unit we had chosen. Since then our contact has been with Sunny who expertly installed our machine - upstairs but with careful cheerful capability, and has given timely responses to our questions since. We have grown to trust (and love) our machine and feel confident and grateful to salesman Sunny for his excellent service.

15 January 2024
Unprompted review
Rated 5 out of 5 stars

V-Revive is THE place to buy your massage chair

V-Revive is THE place to buy your massage chair. We researched extensively all the NZ retailers, and none can offer the service that is provided by V-Revive. For a product which costs almost as much as buying a small car, all the other retailers either provide poor advice or low level of service which does not commiserate with an expensive product.
We are glad to be a customer of V-Revive. The salesperson Sunny is extremely knowledgeable about the products, provides good advice and is courteous throughout the sales process. He gives us the confidence to buy an expensive chair sight unseen.
To top it off, Sunny and an associate personally delivered the chair from Hamilton to Wellington (after dark arrival) and installed it in our lounge and also gave us a free gift. Now, how many retailers can top that superb level of service? Highly recommended!

4 August 2023
Unprompted review
Rated 1 out of 5 stars

Very bad experience in V Revive…

Very bad experience in V Revive Northlands mall, 55 main North Road, Papanui, Christchurch outlet. I bought a massage gun yesterday when I open unfortunately damaged one. Same Time I informed to the Manager. Today I returned the product to the outlet. They are not able to give a new product. They try to give another used product. I said to him, I go and complain to police,suddenly they give me a new one. Please careful with them.

18 February 2023
Unprompted review
V Revive logo

Reply from V Revive

Hello Tom, we are sorry to hear about your recent experinece. We believe the manager had instantly resolved the issue after you came back with the product. We have 100% positive customer feedback and provide the best customer service in the industry. Please bear in mind that no amount of aggressive behaviour is helpful in solving the problem you were facing. Thank you.

Rated 5 out of 5 stars

There is no other company in the world…

There is no other company in the world that is more customer-driven than V Revive.
Congratulations guys, you are doing your business proud

18 August 2022
Unprompted review
V Revive logo

Reply from V Revive

Thank you so much for the lovely feedback. We are glad that we were able to help.
Thank You for choosing V-Revive

Rated 5 out of 5 stars

Got my massage chair from them

Got my massage chair from them. Very good product and very friendly staff.

11 November 2021
Unprompted review
V Revive logo

Reply from V Revive

Thank you so much for the lovely feedback. We are glad that we were able to help.
Thank You for choosing V-Revive

Rated 5 out of 5 stars

i am very happy that i have purchased…

i am very happy that i have purchased massage gun, very good product easy to use !
highly recommended !

30 April 2021
Unprompted review
V Revive logo

Reply from V Revive

Thank you so much for the lovely feedback. We are glad that we were able to help.
Thank You for choosing V-Revive

Rated 5 out of 5 stars

Highly recommended.

Highly recommended.
Got my foot massager and back massager online, i was surprised to see the delivery within 24 hours. Everything was packed well and safely. The quality is good and i actually am very impressed.

16 March 2021
V Revive logo

Reply from V Revive

Thank you so much for the lovely feedback. We are glad that we were able to help.
Thank You for choosing V-Revive

Rated 5 out of 5 stars

Amazing Massage Chair

Purchased my Massage chair from them a few days ago and its one of the best purchases I have made in a while. The sales person was very polite and not even once he tried to push me or force me for a sale. The massage chair was delivered within 3 days and works really well. My entire family is using it on a regular basis. Will definitely recommend them to all my friends and family.

1 March 2021
Rated 5 out of 5 stars

Bought a multifunction Massage Pillow…

Bought a multifunction Massage Pillow for back and neck with heating function.
Enjoying using it especially on my back.
The gentleman who sold it to me also phoned about a week later to check on how it was going. I appreciated the follow up.

27 February 2021
Rated 5 out of 5 stars

Wonderful relief for stiff knees and aching muscles

The young man demonstrating the products at The Whangarei Home Show was very efficient and informative without being pushy (which is often a big turn off at these events).
Delivery was very prompt and the products were well protected and packaged.
Both the back cushion and massage gun are simple to use and the gun has been extremely helpful in loosening up my stiff knees and relieving joint pain.
I can recommend this company and its products.

23 February 2021
V Revive logo

Reply from V Revive

Thank you for the lovely feedback. We are really happy that we were able to help you. Good luck for the future.

Rated 5 out of 5 stars

Super Amazing Products

Bout a back massager and the foot massager from them. It has been working really well for me and my wife. The delivery was very fast and the customer service team is really helpful. Definitely going to recommend them to all my friends and family.

14 February 2021
Rated 5 out of 5 stars

Good products

Good product, very effective. Absolutely love my foot massager. Got the item delivered in 3 days. Would definitely recommend everyone to try them.

29 January 2021
Rated 5 out of 5 stars

No pressure sale

No pressure sale. While I sat using the back massager, I was spoken to quietly, my questions answered and costs outlined.
I purchased on an impulse, however when I walked away, I was pain free for at least 15 minutes and have not regretted my decision. I await delivery, as expected up to a week afterwards.

12 November 2020
V Revive logo

Reply from V Revive

Thank you for your review Jenny. Its a pleasure to have you as a customer and welcome you to the V-Revive family.

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