Unfortunately my beautiful Apple Watch strap broke. I need not have worried though, as soon as I contacted customer services I knew the matter would be resolved. I returned my strap, emailed a copy... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bracelets arrived 3/15/2025 from London location. Received a cat themed urban bracelet for my birthday last year and just purchased two wider band bracelets in abstract designs-very colorful and un... See more
Company replied
I’ve ordered three of Urband’s bracelets now and they are all amazing quality. They make beautiful gifts and can be personalised too. There are so many gorgeous designs to choose from. So far I’ve onl... See more
Company replied
More than excellent service when bracelet appeared to be the wrong item. Product could be returned and the assistance how to do this was great. Very cooperative. The Apple Watch bracelet fits perfect,... See more
Company replied
Company details
- Jewelry Designer
- Art Handcraft
- Costume Jewelry Shop
- Fashion Accessories Store
- Jewellery Manufacturer
- Jewelry Store
Written by the company
Urband London is a British jewellery brand that celebrates individuality and creates instantly wearable, contemporary bracelets, watch bracelets, double-sided pendants and rings to style, stack and standout. Our affordable handmade bracelets and Apple watch bands collections combines the old with the new - the classical wristwatch band with contemporary innovative designs. Stainless steel, sustainable, high quality bracelets with original patterns. Nickel-free, waterproof and scratch-resistant, finished with two magical textures - polished and luxurious metallic - and in four widths 18mm, 10mm skinnies, 6mm super skinnies and 22mm super wide. Transforming these bracelets into wearable art and presenting them to a new fashionable generation. Our handmade double-sided unisex pendants collection is available in two sizes and compliment the bracelets. The new double-sided stainless steel smartphone stands are not only functional but a truly a piece of art to put on your desk. These are really awesome and perfect for personalisation.
Contact info
77 Old Nazeing Road, EN10 6RN, BROXBOURNE, United Kingdom
- 07977209655
- info@urbandlondon.com
- urbandlondon.com
Reply from Urband London
Many thanks for taking the time to write the review and I wish you lots of enjoyable time wearing the bracelet.
Excellent!
Fantastic service, great quality product and excellent communication too!
19 December 2025
Reply from Urband London
Thank you for your kind 5 stars review. Much appreciated.
Easy to Order and very fast delivery
Easy to Order and very fast delivery, we like fast delivery!
7 November 2025
Reply from Urband London
Thank you John for the 5 stars review. Our aim is to make our customers happy and we are glad you are. Much appreciated.
The Best
Beautiful made,great customer service and next day delivery, what else do you want.
Please give a try,you will not find better !!
8 September 2025
Reply from Urband London
Many thanks for your orders and for taking the time to write a 5 star review. We wish you lots of wearing pleasure. Much appreciated.
I made a mistake in measuring
I made a mistake in measuring, that was no problem and on there own account the corrected it, in no time
You’re item is quickly send.
The braces are beautiful
Raoul is always friendly and polite.
22 August 2025
Reply from Urband London
Thank you Tanja, much appreciated that you have take the time to write this 5 stars review. Enjoy your Apple Watch band.
Gorgeous bracelet
Whole experience from start to finish so easy and very efficient.
Bracelets are so simple yet different and unique. They look so nice on and can be worn with anything.
2 August 2025
Reply from Urband London
Hi Lizzie, thank you so much for the 5 stars review. Much appreciated.
Beautiful bracelets at reasonable…
Beautiful bracelets at reasonable prices and plenty of designs to choose from.
16 May 2025
Reply from Urband London
Thank you, much appreciated. Enjoy.
Reply from Urband London
Thank you for your kind review.
Bracelet seems of good quality
Bracelet seems of good quality
Got lots of compliments
Speedy delivery
14 March 2025
Reply from Urband London
Thank you very much for the 5 stars review and we wish you lots of joy wearing your bracelet.
Bracelets arrived 3/15/2025 from London…
Bracelets arrived 3/15/2025 from London location.
Received a cat themed urban bracelet for my birthday last year and just purchased two wider band bracelets
in abstract designs-very colorful and unique.
Great gifts for him or her.
4 March 2025
Reply from Urband London
Thank you so much for taking the time to write this 5 stars review. And thank you for your order. Enjoy the bracelets.
Your band is URBAND
The bracelets are divine, the choice endless for every colour and eventuality and the customer service, especially from Raoul, was exemplary. Bracelets arrive well packaged for safety in the post and within 24 hours. Nobody could ask for more!
15 February 2025
Reply from Urband London
Thank you so much for your orders and for taking the time to write this 5 stars review. We wish you lots of wearing joy with our bracelets. Many thanks!
Great quality products.
Great quality products. Excellent choice of sizes and widths of bracelets. Great choice of colours and patterns. Great prompt delivery. Arrived in lovely boxes. Very happy with my purchases.
8 February 2025
Reply from Urband London
Thank you so much for your kind words and 5-star rating! We're thrilled to hear you had a great experience with us. We really appreciate you taking the time to share your positive feedback! It means a lot to us to know you are happy!
Reply from Urband London
Thank you, enjoy the bracelets.
Beautiful bracelets and more
I’ve ordered three of Urband’s bracelets now and they are all amazing quality. They make beautiful gifts and can be personalised too. There are so many gorgeous designs to choose from. So far I’ve only bought them as gifts but thinking about one for myself, may be a watch strap. Customer service is excellent. They are always happy to answer any questions you may have and they respond super quick. Ordering is simple and their shipping is really quick. Also, the little boxes they come wrapped in are beautifully presented. I highly recommend Urband London
3 February 2025
Reply from Urband London
Thank you for your kind words, much appreciated.
Absolutely amazing jewellery
Absolutely amazing jewellery. So happy with my second purchase . My collection is growing :-)
29 January 2025
Reply from Urband London
Thank you so much, always glad to hear when our clients are happy!
I would give more than 5* if I could
I would give more than 5* if I could, this company have been excellent from start to finish.
Delivery was really quick, all came packaged very well and the items are beautiful, well made, and pure quality.
I have absolutely no hesitation in recommending Urband London.
25 January 2025
Unprompted review
Reply from Urband London
Thank you so much.
Purple and silver kite Urband braclet
Design and colours as portrayed and quality good. Delivered on time as stated. Customer service excellent.
6 January 2025
Reply from Urband London
Thank you
Lovely well made bracelet
Very pleased with the bracelet I ordered. Came quickly and was well packaged. I plan to order another bracelet once I can decide on the design.
17 December 2024
Reply from Urband London
Thank you so much for taking the time to write a review, much appreciated.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.