Urban Farm-It Reviews 

I wish, for a start, that you had printed on the box, words to the effect of "Don't throw away, after removing contents. This is part of the kit." I bought a pink oyster kit, months ago, and ( after removing the contents, and disposing of the box) put it aside, as I've been unwell for quite some time. Today, I intended to start growing the mushrooms, but noticed the information that advised starting the process within three days. It's disheartening to think that I have wasted over £18. Any advice?

Had a bit of mix up with company but it was sorted out without a bad word after sales support brilliant

I had trouble claiming my spawn through the website with technical trouble on my end. I emailed and explained my situation and they responded in less than a day and shipped me out new spawn. Really friendly and helpful

I love my pink oyster mushrooms!!

They took a while to get started but once they did they grew at an amazingly fast pace!

Now I need to decide what to cook with them!!

Excellent service. Quick and efficient. We had a problem with our spawn, but good customer service, and a fresh pack sent out. Looking forward to our first batch of home grown mushrooms.

Given a mushroom kit as a gift. Everything was well documented and simple to use. All parts are responsibly sourced. Spores were dispatched immediately and arrived shortly after

Great supplier, with a real personal touch.
Really happy with service and will definitely be recommending to Family and friends.

Lovely customer service. Team are so helpful and product is fun to give a go to get home grown mushrooms.

Easy to order, good product, happy with service

The bag split so hot water poured out before I realised and cellotaped it up nothing much has happened after 13days so have sprayed through holes and in bag. I do not wish to send a photograph.

Birthday present from my darling wife. Kit prepared and looking forward to tasty mushrooms 😀 be careful as my bag leaked and all sorted now 👍

Amazing customer service! Had an issue with the delivery, which was in no way their fault, they sent out a new batch, no queries and super fast. - Thank you!

I was bought a box as a gift and after following the clear instructions I am now about to harvest my fist crop of pink oyster mushrooms. All worked perfectly.

I cant recommend Urban Farm enough! Excellent product delivered on time and in secure packaging.
And fantastic customer service received when I had a question about my product.

Really looking forward to crops of Shitake mushrooms. Package arrived promptly.

Haven't got a crop yet, but early days.

I bought a gift - which arrived promptly and was wonderful but also confusing as the order didn't allow the leaving of a message etc, so when it arrived, there was confusion as to why it had been received!

Would be great if you could add a message - as a proper gift, and have it look like a gift too.

I ordered the seminar to go with the gift, but haven't received an email with the details and I had to let the person who I had bought the gift for know to keep that evening free - as there was nothing in the package that suggested the seminar!

Either substrate or spawn were contaminated. Substrate grew Wet Spot (bacillus). Substrate was sterilised as advised and spawn added under aseptic conditions. Imagine the substrate was contaminated with bacillus toxins which weren't destroyed through sterilisation.

Delivered quickly, easy to follow guides and very friendly staff if you ever need to contact them!

All going well so far. But all wrapped up and hopefully the magic is happening 😁

Great, i got a flush of mushrooms and when it got mouldy i emailed them and they sent me a replacement no questions asked!