UQUAL Reviews 819

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and patience, highlighting their ability to explain complex processes clearly and make interactions pleasant. The customer service is frequently described as exceptional, with many appreciating the personalized support and guidance received. The overall service and user experience are also highly regarded, with people finding the platform easy to navigate and the process effective for improving credit scores. However, some customers also noted issues with payment, specifically billing discrepancies and difficulty stopping payments after canceling services. A few other people also felt that the customer service was disappointing, mentioning slow replies or conflicting information from different agents.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their knowledge, helpfulness, and... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight the helpfulness and... See more

Service

Users describe positive interactions with service. Many customers praise the friendly, kind, and professional... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the ease of... See more

Payment

Reviewers express strong dissatisfaction with the payment process. Many customers report issues such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Megan did an amazing job at explaining in detail how this whole process works. I’m new to this and she was beyond patient and helpful, answered all questions and provided me with more knowledge! Defin... See more

Company replied

Rated 5 out of 5 stars

The greatest part about my experience with my call today was how Anthony (Jaxx) was so attentive and informative about the process and status of my credit progress. He guided me through every step of... See more

Rated 5 out of 5 stars

I called Chris, my favorite Readiness Coach today. My husband & I are in the beginning stages of removing things from our credit reports so we can buy a home soon. I had a slight concern on my Trans... See more

Rated 5 out of 5 stars

The credit coaches who actually get you in the game! I needed to prepare to purchase a home and had very little credit to work with and a score you would NOT be proud of. 10mos later my report is clea... See more


Company details

About UQUAL

Written by the company

Your path to loan approval starts with UQUAL!

Using our easy-to-use website and expert 1 on 1 coaching, UQUAL helps you overcome roadblocks in the way of getting approved for a loan.

UQUAL helps you get into a loan by:

1. Providing you with an Action Plan showing you steps that you can take TODAY to improve your lend-ability.

2. Working with you to get better interest rates by showing you ways to pay down your debt the best ways possible.

3. Giving you tools, resources, and coaching to master your credit for a loan.

4. Providing a view into your finances by pulling all of your accounts into one location so you can save more for a down payment.

Take the first step towards loan approval and financial freedom with UQUAL!

Get started with a FREE consultation by calling (833) 49-UQUAL or visiting our website! Where the least we can do is give you FREE advice and a better understanding of your financial situation.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

819 reviews

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Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Chris and I reviewed my credit report…

Chris and I reviewed my credit report and all my scores. One of my scores increased by 50 +points.
We developed a game plan for getting the scores up. I felt so supported during this process. I will recommend Uqual to my friends and family. Thanks so much Chris!!!💰

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Jaxx was so awesome!!

Jaxx was so awesome!!! I came on the call not having a clue as to what I was navigating, to coming out knowledgeable and with improvements. So I wanna say thank you jaxx and i look forward to speaking with you again!!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

I called Chris

I called Chris, my favorite Readiness Coach today. My husband & I are in the beginning stages of removing things from our credit reports so we can buy a home soon. I had a slight concern on my Trans Union Credit Report and Chris said it's all good and to keep up the good work that we are doing. Chris was professional, friendly, knowledgeable and kind. From the moment I first called UQUAL and had my first encounter (I need to mention other people) with Mike, then Jerry, and today Chris ( my favorite Readiness Coach) everybody gets a 5 star rating. If ya'll are having trouble, I highly recommend you call...UQUAL (oh look, it rhymes) today, to help you sleep at night. Thank you for helping us to get started on our home buying journey.
CMM

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Jaxx was super helpful and encouraging.

Jaxx was amazing to work with! He walked me through my credit report and took the time to explain everything in a way that made sense. He congratulated me on my progress and reminded me to be proud of how far I’ve come, which honestly made me feel really good and motivated.

He even made me laugh during the call and created a comfortable space to ask questions. I also appreciated that he shared information that could help my friends and family too. I’m very happy with my experience so far in the Loan Readiness program with UQUAL and would definitely recommend Jaxx!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Jaxx did an excellent job

Jaxx did an excellent job, breaking down the important things I need to know about getting loan ready. 10/10, I wish I can have him as a permanent readiness coach through this journey!

9 April 2026
Unprompted review

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