Megan did an amazing job at explaining in detail how this whole process works. I’m new to this and she was beyond patient and helpful, answered all questions and provided me with more knowledge! Defin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The greatest part about my experience with my call today was how Anthony (Jaxx) was so attentive and informative about the process and status of my credit progress. He guided me through every step of... See more
I called Chris, my favorite Readiness Coach today. My husband & I are in the beginning stages of removing things from our credit reports so we can buy a home soon. I had a slight concern on my Trans... See more
The credit coaches who actually get you in the game! I needed to prepare to purchase a home and had very little credit to work with and a score you would NOT be proud of. 10mos later my report is clea... See more
Company details
About UQUAL
Written by the company
Your path to loan approval starts with UQUAL!
Using our easy-to-use website and expert 1 on 1 coaching, UQUAL helps you overcome roadblocks in the way of getting approved for a loan.
UQUAL helps you get into a loan by:
1. Providing you with an Action Plan showing you steps that you can take TODAY to improve your lend-ability.
2. Working with you to get better interest rates by showing you ways to pay down your debt the best ways possible.
3. Giving you tools, resources, and coaching to master your credit for a loan.
4. Providing a view into your finances by pulling all of your accounts into one location so you can save more for a down payment.
Take the first step towards loan approval and financial freedom with UQUAL!
Get started with a FREE consultation by calling (833) 49-UQUAL or visiting our website! Where the least we can do is give you FREE advice and a better understanding of your financial situation.
Contact info
1499 W 121st Ave #200, 80234, Westminster, United States
- (833) 498-7825
- coaches@uqual.com
- uqual.com
4.7
Excellent
819 reviews
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Help me understand my report and how to…
Help me understand my report and how to navigate within the app.
12 May 2026
Unprompted review
My was great and helped me so much
My was great and helped me so much. Thanks Ky
11 May 2026
Unprompted review
Account cancellation process
I canceled my subscription on March 19 after achieving my credit goal. During the cancellation call, the representative attempted to persuade me to keep the service and transferred me to a supervisor who also tried to retain my account. I clearly stated multiple times that I wanted to cancel the subscription. I was then informed by the representative that the subscription had been canceled.
On March 26 and again on April 2, the company emailed me stating: “We received a request that you may be looking to cancel your service. The team has been trying to reach you for the past week to get you taken care of.” Despite these emails, there was no option to reply directly to the email, and the company website does not provide an option to cancel online.
Despite canceling my subscription on March 19, the company continued charging my bank account and processed two additional charges after my cancellation request. I have filed a complaint with the BBB and contacted my bank regarding the unauthorized recurring charges. I will also contact the company again and request immediate cancellation confirmation and a refund for the charges made after March 19.
19 March 2026
Unprompted review
Reply from UQUAL
Thank you for your message. We have reviewed your account and payment history in detail.
Our records indicate that the payment processed after your cancellation request was not a new subscription charge, but rather an arrears payment for a past-due balance that remained on the account prior to cancellation. Additionally, we have confirmed that this payment was subsequently disputed and charged back through your financial institution.
Because the payment has already been reversed through the chargeback process, there are no funds remaining with our company to refund.
Your account has been marked canceled, and no further recurring billing will occur. We apologize for any confusion caused by the retention follow-up emails you received after your cancellation request, as those communications are automatically generated when an account review is still pending.
If you have any additional questions, please let us know and we will be happy to assist further.
Amazing service
She was great, helped me out in every way possible. Thank you so much
6 May 2026
Unprompted review
It was a pleasure working with Ted
It was a pleasure working with Ted. He answered all of my questions and I felt at ease speaking with him.
5 May 2026
Unprompted review
Marshall was extremely professional
Marshall was extremely professional. He answered all my questions and guided me and how I can increase my credit score by giving me some pointers on paying off credit cards. Marshall is very friendly and very knowledgeable. Awesome job Marshall. Thank you.
5 May 2026
Unprompted review
Very informative and great personality
Very informative and great personality
5 May 2026
Unprompted review
Jaxx was very informative
Jaxx was very informative, professional and personable. he answered my questions and concerns and resolved my issues on the first call!
5 May 2026
Unprompted review
Helpful!
Marshall was a great help today with keeping me updated with my account and answering all of my questions and concerns!
5 May 2026
Unprompted review
Great experience with jaxx
29 April 2026
Unprompted review
Lynnette was great to work with amazing…
Lynnette was great to work with amazing communication. Thanks working with you was great will recommend to friends and family.
30 April 2026
Unprompted review
Very quick and wonderful and very…
Very quick and wonderful and very informative with any and all questions.
30 April 2026
Unprompted review
Lynn is exceptional
Lynn is exceptional, very knowledgeable and able to explain everything in detail with easy understanding! She gave me great clear directions for next steps in my journey. Thank you Lynn for a awesome experience 😄
30 April 2026
Unprompted review
Marshall
Marshall was AMAZING and gave me great tips to increase my credit score!!! He was extremely helpful and knowledgeable!!! I appreciated all of his advice!!!
THANK YOU MARSHALL!!!
29 April 2026
Unprompted review
Miracle workers
By hiring people like Lynn this company is showing that they are truly concerned about the customer. People like Lynn who demonstrate great kindness and patience are a pleasure to interact with. There is still much work to be done to correct my current situation but after our phone call I was encouraged to continue the journey. Thank you so much for your help.
30 April 2026
Unprompted review
When professionalism meets kindness
My partner and I worked with Lynn today and we were quite impressed with her professionalism. She took her time researching and explaining in ways that made sense for us, and was absolutely pleasant to talk to. Highly recommend Lynn to work with if given the opportunity.
Aisha
28 April 2026
Unprompted review
Knows his stuff!
Chris was pleasant and had an answer for everything I threw at him. He gave me goals I could work with and some better ideas to try out as well!
27 April 2026
Unprompted review
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