United Debt Assist 

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Company details

  1. Debt Relief Service
  2. Alternative Financial Service

Written by the company

At United Debt Assist we are passionate about helping everyday Australians regain control of their financial futures. Our dedicated team of debt mediation specialists use their many years of experience in the industry to negotiate with your creditors. The outcomes of their mediations are invaluable. Easing stress and anxiety allowing you to focus on a future with a positive outlook, putting you back in control of your finances. Whilst our offices are based in Brisbane, our clients are located all across the country. No matter what your circumstances, United Debt Assist will work with you to find a solution. Whilst other debt mediation companies charge upfront fees with no guarantee of a successful outcome, our fee is only payable where we negotiate a reduction in your debt. If there is no reduction in your debt there is no fee payable. At United Debt Assist we pride ourselves on providing a confidential and compassionate approach to your circumstances. For this reason your mediation will be managed by one dedicated specialist who will work with you through the process from start to finish.


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Justin was great!

Justin was great at helping us to reduce our debt! We weren’t in a very good position and just getting no where ! No matter hard we tried! So he liaised with our creditors and negotiated a reduced settlement! We are grateful and can now look to the future!

27 August 2021
Unprompted review
Rated 5 out of 5 stars

excellent service in reducing debts

Im a mortgage broker and have been using United Debt assist for a few years, im very happy with the service and being able to reduce my clients debts so i can refinance them to save them from bad credit score and bankruptcy. Today we settled on reducing 15 of clients 17 debts saving over $100000 and $5500month off repayments. Thank you Justin for all your help.

16 August 2021
Unprompted review
United Debt Assist logo

Reply from United Debt Assist

Hi Cheryl,
We're so glad you and the clients were satisfied with the outcome. We strive to the best of our ability to help clients get out of these situations to get them back on their feet. Was lovely working alongside you and can’t appreciate you enough for the lovely feedback, thank you!

Rated 2 out of 5 stars

Don’t care about customers

2 years of following up on a complaint.
They first person I was dealing with doesn’t respond to emails and until a second person intervened saying that he will be point of contact for my complaint and after 6 months of my time wasted, he advise that he can’t help. They never tell the trust always lying, telling customer what is not done.

21 April 2021
Rated 5 out of 5 stars

After struggling for years to manage…

After struggling for years to manage old debt created when closing a business.
My broker suggested United so as to address this debt that was not only a drain but it had eroded my credit rating. I can’t tell the relief I’ve felt to rid myself of the burden. I can now move forward. But it’s the peace of mind that’s returned that I value so much. Thank you.

15 April 2021
United Debt Assist logo

Reply from United Debt Assist

Hi Michael, we're glad to hear you had a 5-star experience. We endeavour to deliver the best outcomes for our customers, and we really appreciate that you took the time to share feedback on your experience with us. Thank you!

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