This company is a scam!!! I ordered a pair of Tom Ford glasses, paid and received a receipt via email on 24/4. When I now try to contact them they don't answer. Their chat function is a scam, you hav... See more
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See what reviewers are saying
Absolutely amazing company! Found the exact same frames I was wanting over £100 less than any other site. Prescription lenses were ordered for them and still arrived less than 48 hours later, in origi... See more
Having looked at several companies I decided to order from uniglasses as they were cheaper than most, excellent reviews and based in the UK. Discovered that ordering from outside the UK could lead to... See more
An absolutely fantastic experience from start to delivery. Ordered on a late Thursday night and received Saturday morning. A lot of care in packing and presentation!!! It’s very rare for me to le... See more
Company details
Written by the company
Branded glasses & sunglasses - Free shipping worldwide
Contact info
6 Royal Exchange Arcade, M2 7EA, Manchester, United Kingdom
- 0161 834 5555
- hello@uniglasses.com
- uniglasses.com
4.4
Excellent
729 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service…
Great customer service and fabulous glasses - quick delivery as well - brilliant!!
21 February 2024
Excellent company
Excellent company. Ordered Prada shades on Sunday afternoon, delivered on the Tuesday. At £90 cheaper than Sunglasses Hut. Really pleased with the sunglasses. The packaging from uniglass is perfect. Tripple wrapped with a personal envelope containing invoice and several complimentary cleaning wipes. Couldn't be happier. Will definitely order from Uniglass again.
27 February 2024
Unprompted review
Love my frames and the service was…
Love my frames and the service was quick and easy thank you
19 February 2024
great glasses great service...
14 February 2024
Amazing service
Amazing service, I ordered my glasses prior to going on holiday and I called the shop almost at closing time after placing the order online and they ensured they got sent in the post that day for next day delivery with around a 10 minute turn around time. Really went above and beyond. This was also the only UK based website I could order the glasses from, they stock an amazing range of unique glasses. Always very fast to respond to quieres. Will definitely use the website again. Thank you so much
14 September 2023
Unprompted review
Glasses were good but logo fell off the…
Glasses were good but logo fell off the same day I recieved it
12 February 2024
Reply from City Specs Opticians
Hello Mariam,
Thank you for sharing your feedback on Trustpilot.
Could you kindly send me an email with a picture of the faulty sunglasses? This will allow me to consult with our supplier and propose several remedies for the issue.
Please accept my apologies for any inconvenience this has caused.
Best regards,
Eric
Excellent price for the sunglasses I…
Excellent price for the sunglasses I ordered, really fast delivery and they came all nicely packaged.
Would definetly recommend to have a look at this website to compare prices before you buy.
Extremely pleased with my purchase.
6 February 2024
Reply from City Specs Opticians
Hi Yvonne,
We appreciate your feedback. We value your input and look forward to serving you again.
Thank you from the Uniglasses team.
Eric
Beautifully packaged
I received my glasses today and they were packaged beautifully and most of all I could see through them. Thank you so much. I will definitely be shopping from you again and have recommended you to my family!
7 February 2024
Unprompted review
Reply from City Specs Opticians
Hi Jas,
Thank you so much for your kind words and positive review! We're thrilled to hear that you've had excellent experiences with Uniglasses Manchester.
Your satisfaction means a lot to us, and we appreciate your continued support.
Thanks,
Eric
very wonderful glasses
very wonderful glasses. I bought it as a gift for my friend ❤️🔥she is very happy. I think I've got those for myself too
24 January 2024
Reply from City Specs Opticians
Thank you so much for your kind words and positive review! We're thrilled to hear that you've had excellent experiences with UniGlasses. Your satisfaction means a lot to us, and we appreciate your continued support.
Every thing was perfect
23 January 2024
Reply from City Specs Opticians
Thank you so much for your great feedback and review! We're delighted to hear you've had such good experiences with UniGlasses. Making you happy is very important to us, and we genuinely appreciate your support.
Second pair of glasses received…
Second pair of glasses received promptly. Many thanks for your service.
3 February 2024
Unprompted review
Reply from City Specs Opticians
Your feedback is important to us. We cherish your opinions and are eager to serve you again in the future—a big thank you from everyone at UniGlasses.
Reply from City Specs Opticians
Thanks a lot for your positive feedback and kind review! It's great to know you've had excellent experiences with UniGlasses. Your happiness is essential to us, and we're grateful for your ongoing support.
Birthday gift
These were a birthday gift to which when telephoning them and explaining I needed them for the next day they really put out all the stops and I received them on the weekend - which in all the years I been shopping on the internet that was quick. The sunglasses were beautiful and the price was even better.
26 January 2024
Reply from City Specs Opticians
Thanks for your review. We're dedicated to offering top-notch service and ensuring our customers are happy. It's lovely to hear we've gone beyond what you expected. Thanks for picking UniGlasses, and we can't wait to serve you again!
Very easy and very fast service A+
22 January 2024
Reply from City Specs Opticians
We're grateful for your feedback. Your thoughts are valued, and we're excited to have the opportunity to serve you again. Thanks from the whole UniGlasses team.
Reply from City Specs Opticians
Thank you for your feedback on our service. Your review is important to us, and we're eager to have the opportunity to serve you again—a big thank you from the UniGlasses team.
Excellent Service and Value for money
Everything about this transaction was seamless. Item arrived next day, well packaged and exactly as described.
Highly recommend and looking for an excuse to buy another pair !
16 January 2024
Reply from City Specs Opticians
Thanks a lot for your warm words and positive feedback! We're delighted to hear about your great experiences with UniGlasses. Your happiness is essential to us, and we're grateful for your ongoing support.
I couldn’t be happier with Uniglasses
I couldn’t be happier with Uniglasses. I ordered on Friday night & received my gorgeous Chloe glasses on Saturday morning! Great styles, great service Thank you Uniglasses
13 January 2024
Unprompted review
Reply from City Specs Opticians
Thank you very much for your kind words and positive review! We're delighted to hear that you've had excellent experiences with Chloe Sunglasses from Uniglasses. Your satisfaction is of great importance to us, and we truly appreciate your continued support.
Reply from City Specs Opticians
We appreciate your feedback on our service. Your review is valuable to us, and we eagerly anticipate the opportunity to serve you again. Thank you from the Uniglasses team.
Great quality & packaging
18 December 2023
Reply from City Specs Opticians
Thank you for your review. We take pride in providing excellent service and ensuring our customers' satisfaction. We appreciate your choice of UniGlasses, and we look forward to serving you again in the future!
Very happy with purchase
Had the exact pair of sunglasses & the size I was looking for, I couldn't find elsewhere. Able to use Paypal which is useful, excellent price, good communication and arrived on time
28 December 2023
Reply from City Specs Opticians
Thank you for your review. We take pride in delivering excellent service and ensuring our customers' satisfaction. We're pleased to hear that we exceeded your expectations with your new sunglasses. Thank you for choosing UniGlasses, and we eagerly look forward to serving you again in the future!
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