UniFab Reviews 

162
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers had a great experience with this company. Many customers praise the product for its effectiveness in converting and enhancing video files, often giving old or otherwise unplayable content new life with improved definition and brighter colors. Reviewers frequently highlight the software's intuitive design and ease of use, making it simple to navigate and achieve impressive results, even for complex tasks like upscaling and denoise. The overall quality of the output, especially for video enhancements and conversions, is consistently described as excellent, with many users noting significant improvements in their video content. However, some customers also noted issues with certain features, such as video endings being cut off, and some found the user interface confusing or complicated. There were also occasional reports of the application not working after initial use, or encountering limitations with file sizes and trial versions, leading to frustration for a few users. Additionally, some people found the translation features to be unreliable, particularly for non-English languages, and noted that 3D conversion results sometimes had incorrect aspect ratios or inverted fields.

What people talk about most

Product

Consumers find the product to be positive, with many reviewers praising its reliability, ease of use, and... See more

User experience

Customers had positive experiences with user experience, often praising the simple setup and overall smooth,... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the product for its ability to... See more

Application

Reviewers mention ambiguous feedback about the app, with many praising its versatility, smooth operation, and... See more

Price

People report ambiguous experiences with price, with some finding a good balance between video quality and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

UniFab is a good product. I mainly use the converter which gives good results. But there are several bugs. First of all, why offer MP4 by default when the most common standard is MKV. And w... See more

Company replied

Rated 4 out of 5 stars

I love this product. It gives a chance to convert files that otherwise would not play. If you like improving your movie and tv at home you can use UniFab to make shows more watchable and and enjoyabl... See more

Company replied

Rated 4 out of 5 stars

I have a lot of movies copied out to a plex server. This software has been great. I have started upgrading them to 1080p. I have a powerful PC with lots of RAM but it still takes 3-4 hours to process... See more

Company replied

Rated 4 out of 5 stars

The app is intuitive and easy to use, but I've had the experience of the end of the resulting video being cut off several times depending on the menu.

Company replied


Company details

  1. Software Company
  2. Video Editing Service

Written by the company

UniFab is the all-in-one AI video enhancer trusted by 25M+ creators and editors in 160+ countries. Convert across 1000+ formats, upscale SD/HD footage to stunning 4K & 8K, remove noise, and enhance SDR videos to real HDR – all powered by on-device AI that keeps your files private and fast.

30-Day Free Trial with No Watermark

Risk-free. No watermark. Full control.

Enjoy a 30-day free trial with no watermark. UniFab is 100% safe and secure to use, with no hidden risks. We also offer a 14-day money-back guarantee, so you can try it with complete confidence.

Contact info

  • FLAT/RM 826, 8/F, OCEAN CENTRE, HARBOUR CITY, 5 CANTON ROAD, TST, KOWLOON, HONG KONG., 999077, Hong Kong, China

  • echo@unifab.ai
  • unifab.ai

4.2

Great

TrustScore 4 out of 5

162 reviews

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Replied to 94% of negative reviews

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4.2

All reviews

(162)

100 reviews in the last 12 months

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Rated 3 out of 5 stars

Audio AI unclear

I do not use the video features, only the upscale of audio for movies. I am not sure if it treats a source like E-AC3 5.1 correctly to upscale it to much higher bitrate DTS 7.1. I would like it to offer the option of keep all tracks but just restore, OR to try to create new tracks if it is stereo, but if it is a 5.1 source the AI should not change much for the center, front and rear, it should only fillout for the 6 and 7th channels. They are clear as to how it works with a stereo input, it uses AI and billions of samples to guess to change the signal itself and separate into channels that sound mixed in the studio from the start for surround sound. They are not clear if you can use 5.1 as a source, as their website says no, but when I asked a tech question they responded that yes it would enhance the audio and did not really answer my question, which was will it leave the surround and front channels and center channels in tact, which you would want. All I would want with a 5.1 input is to have their produce output DTS high bitrate 5.1 and improved channel separation etc, aka sounds better.

26 June 2025
Unprompted review
UniFab logo

Reply from UniFab

Are you looking to keep the original 5.1 channels and only generate the additional two channels for 7.1?
Unfortunately, this approach is not feasible. We have tested it, and it does not integrate well with the existing 5.1 channels.

Rated 5 out of 5 stars

i am currently converting DVD to…

i am currently converting DVD to Blu-ray and 4k the results are amazing Beter quality hard to believe the difference so far i can't fault it service is also 5 stars

26 January 2025
Unprompted review
UniFab logo

Reply from UniFab

Thank you for your five-star review. We are committed to maintaining high-quality products to ensure an excellent experience for our users.

Rated 5 out of 5 stars

Excellent product for video encoding

Excellent product for video encoding. Unifab has become my daily work tool, and I can't do without it. I really recommend it!

21 June 2025
Unprompted review
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Reply from UniFab

Thank you so much for your wonderful review! We're thrilled to hear that UniFab has become an essential part of your daily workflow. Your recommendation means a lot to us. We’ll continue working hard to deliver the best video encoding experience possible.

Rated 5 out of 5 stars

What would I do without UniFab?

What would I do without UniFab? I need it to enhance the quality of videos I download and burn from CDs, DVDs, and BluRays, so that I may then convert them from 2D-to-3D. And who isn't watching *everything* in 3D these days? Losers. That's who. The losers. You need the DVDFab suite together with Owl3D so that you can convert GOT, Star Trek, documentaries, HBO/MAX series, etc. Otherwise, what is the point of being alive?

7 June 2025
Unprompted review
UniFab logo

Reply from UniFab

Thank you for your enthusiastic feedback and for sharing how UniFab plays an important role in enhancing your video experience. We're glad to hear that our product, combined with other tools like DVDFab and Owl3D, helps you enjoy your favorite content in 3D with superior quality.

Your passion truly motivates us to continue improving UniFab and delivering the best possible features for our users.

Rated 4 out of 5 stars

Love the software for what it does

Love the software for what it does, and been using it for years to convert files and rip movies from disc. I still normally burn with Nero, however. The Fab products have historic issues with getting subtitles from .mkv when converting into .mp4, although at least the newer products seem to be getting them back down, in white, instead of center screen in massive blue (when they do correctly identify the subtitles as being present in the file). The only other negative is that when stopping a movie, burned with fab onto a bluray disc, it loses its place and will have to restart from the beginning, whereas burning with Nero, pressing 'stop' once, allows the movie to pick right back up where it was left.

[edit] this review IS of Unifab. Another issue I just had with Unifab was that version 13 of the software suite doesn't always get the audio converted the way I need it, and I have taken to using the converter from version 12, as that one does convert the audio properly.

6 May 2025
Unprompted review
UniFab logo

Reply from UniFab

The software you mentioned appears to be DVDFab. Please note that DVDFab's Video Converter has now been migrated to UniFab. If you have any questions, please contact our customer support.

Rated 4 out of 5 stars

Provides upscaling and smoothing as was…

Provides upscaling and smoothing as was hoping.

3 May 2025
Unprompted review
UniFab logo

Reply from UniFab

Thank you very much for your positive feedback! We're glad to hear that UniFab provides the upscaling and smoothing capabilities you were hoping for. We will continue working hard to improve and deliver the best experience to our users. Your support means a lot to us!

Rated 5 out of 5 stars

Very easy to use, and converts files as needed very efficiently

They have been hard at work fixing bugs with UniFab and so far it has improved greatly over the past year. Very easy to use, and converts files as needed very efficiently.

28 April 2025
Unprompted review
UniFab logo

Reply from UniFab

Thank you very much for your positive feedback.

We will continue to work hard to fix bugs and enhance the user experience. Your support and encouragement are greatly appreciated!

Rated 5 out of 5 stars

Perfect log

Perfect log, just the new interface is a bit less complete

19 April 2025
Unprompted review
UniFab logo

Reply from UniFab

Thank you for your feedback. We’re glad to hear the log is perfect. Regarding the new interface, we appreciate your input and are continuously working to enhance its features to provide a more complete experience. Please feel free to share any specific suggestions you may have.

Rated 2 out of 5 stars

I love their products that work well, but…

I love their products that work as promised, such as their video transcoder (now part of Unifab). Some of their newer, more graphics-intensive products have never worked for me, and their support always stalls out and I give up because it is so much work to keep going on and on with them and never getting anywhere/. I should try insisting on a refund but I never have yet. BE CAREFUL with them! They always try to get you to upgrade products you have already upgraded. And they promise certain things will be lifetime if you paid for lifetime, and then take some of those lifetime things away, and then require payment for them again. Very deceptive and unfair business practices. I really do not want to support them, but i use the transcoder all the time and some other stuff now and then, and I keep hoping the more intensive stuff will get fixed so I can try those also.

8 March 2025
Unprompted review
UniFab logo

Reply from UniFab

Thank you for taking the time to share your feedback. We are very pleased that you are satisfied with our transcoder products and understand the problems you may have with some of our new products. For the problems of user feedback, there may be some priority problems due to the number of people feedback, which may make some problems not so fast and timely treatment, but we will take it seriously and strive to let more users get more satisfied with the product.

For new products need to pay question:

Due to the costs associated with the new product, we are unable to provide the additions for free. We apologize for any misunderstanding this may have caused.

Rated 5 out of 5 stars

Uni Fab

so, far it appears to be good

18 January 2025
Unprompted review
UniFab logo

Reply from UniFab

Good to know you like our product !

Rated 1 out of 5 stars

Poor functionality. Refused Refund

Denoise feature is not as effective as it should be and there is no way of adjusting the intensity, as there was on the trial version. Smoothing and upscaling caused the video to darken with no obvious improvement.
Having paid for a full perpetual licence, I was then invited to pay a further $127 per year for maintenance and upgrades.
I asked for refund but it was refused so I am now seeking a refund via my credit card company.

9 January 2025
Unprompted review
UniFab logo

Reply from UniFab

Thank you for reaching out to us and sharing your feedback. We sincerely apologize for the issues you encountered while using our product. We understand your disappointment with the noise reduction feature and other processing functions, and we will forward your comments to our development team for further improvement of the product.

Regarding the maintenance and upgrade fees you mentioned, if you have purchased a lifetime license, you will not be charged any additional fees for maintenance and upgrades. There must be some misunderstanding here, and you can contact our customer service team for further clarification.

We regret that you have not received a satisfactory outcome regarding your refund request. We will do our best to cooperate with your credit card company in the refund review process.

If you have any other questions or need further assistance, please feel free to contact us.

Thank you for your understanding!

Rated 4 out of 5 stars

UniFab is decent but better options elsewhere

I've been using UniFab for about a year and I've found it does a decent job of converting SDR to HDR and is relatively fast depending on the CPU and GPU configuration. However upscaling videos often takes an extremely long amount of time (often <1 fps) and has some serious limitations compared with other professional video editing software. It does not offer the capability to simultaneously upscale resolution, reformat audio, and apply HDR AI models all in the same process to the same file. For example the user must first upscale the video then separately convert the upscaled video to HDR in a separate process.

I've recently switched to using NeoFootage AI which can upscale, convert audio, and convert SDR to HDR all in a single process - all at much faster speeds. It also uses the latest AI models. NeoFootage AI gives the user many more conversion options and is all around much better software for about the same price.

6 January 2025
Unprompted review
UniFab logo

Reply from UniFab

Thank you for reaching out to UniFab! We are pleased to inform you about our innovative autopilot feature. This functionality is designed to enhance your experience by automatically detecting the attributes of your source data. Once identified, it intelligently selects the best transformation models and processes them in the most efficient order. This not only saves you time but also ensures that you achieve the highest quality results with minimal manual intervention. For the Upscaling videos slow problem, please contact our customer service for further help.

Rated 5 out of 5 stars

UniFab - The evergrowing and great attention to…

The evergrowing and great attention to thier loyal customers features that UniFab provides and strives for are fornominal....and there allways looking ahead for growth and improvements...

3 January 2025
Unprompted review
UniFab logo

Reply from UniFab

Thank you for your kind words and for recognizing our commitment to our loyal customers. UniFab prioritize customer‘s needs and continuously strive for improvement and growth. Your feedback is essential in helping us enhance our services.

Rated 1 out of 5 stars

Don’t buy from them they are cheaters

Hi
Ordered video enhancer from this site but it is not up to mark I contacted the customer service but they refused to refund
Don’t but from this company it is fraud they don’t refund?
Their software is useless it is unable to convert even 5 minutes videos
I tried many video and there is no output quality
So I request everyone don’t buy from them
It is scam
If there is zero or negative rating I give them
As for refund it is not big money but for this company may be worth
Cheaters, unprofessional

2 January 2025
Unprompted review
UniFab logo

Reply from UniFab

I’m sorry that this purchase did not meet your expectations.

Regarding the issue of unable to convert, our customer service will do our best to help you, please contact customer service to solve the problem for you.

If it cannot be solved, we will issue a refund.

Once again, I apologize for any inconvenience this may have caused you.

Rated 3 out of 5 stars

DVDFab is great! Unifab is trash.

DVDFab is great! Unifab is trash.
So this is going to be a review of my latest attempt to use Unifab. I see they fixed a thousand bugs so far, I have my hopes up!
I purchased a lifetime License years back, A long time before Unifab ever existed, I was able to use DVD Fab for converting and it did a decent job.
Ever Since Unifab came around as a separate tool, separate download, separate update and all that, it has been. . . . well . . . . buggy beyond use.
I mostly used it to down convert videos from my friends that they share to a reasonable size. Some of my friends encode a single TV Show episode to 1920x1080 (1080p) and the episode will be over 2 GiB in size. Naturally I cant long term store many seasons of that. So I down convert it to a reasonable size of approx 500 MiB per file.
I can no longer do that with Unifab. There are just too many bugs and limitations now. To start off with, As of today 10/17/2024, I drop a 2GiB file in the Unifab tool and click Format, Even if I click 720p video output and slide the slider ALL THE WAY DOWN TO LOW, The lowest it will output video size is 1.21 GiB even on 720p for a 50 minute TV show episode.
I am attempting to convert it to MKV - 480p right now (Super low resolution) and my file only drops to 1.4GiB in size, and when I slide the slider quality to low, I get a minimum of 875mb file size. Thats just ridiculously large for such a tiny format.
I just cant get file sizes down to where I need them now using this tool no matter what I select.
It has put me in a position where I have to go online and find them already resized by someone else at 1080p and 500mb to get them how I need them now.
So basically Unifab has become useless because their focus is on bigger filesizes not smaller ones.
Other bugs include things like Dropping a file into Converter, Clicking Settings on a video, Then clicking "Save My Profile" button at the top, When I click it, I can change the name of the new profile, but there is no "OKAY" or "SAVE" button. As a matter of fact, There just are no buttons at all on that box. I can only press the "X" in the upper corner and when I do that, it saves nothing.
So you dont make custom profiles now due to bugs. Its just not possible now under the current Unifab.
And the most irritating bug of all time is . . . . The "APPLY TO ALL" formatting and settings button just doesnt work at all.
I can literally drop a whole season of my favorite TV Show into Unifab, select the first one, make custom fomatting and conversion settings and when I click "APPLY TO ALL" button at the bottom, it closes the settings window and literally does nothing to the other episodes.
It has gotten to the point where if i use Unifab for conversion, I just do one episode at a time. Because I can edit only one episode at a time, adding more than that is just risky and waste of time because I cant get the settings to migrate to the other episodes.
Also, on a side note, Another bug is that "Encoding Method" 1-pass works so well that it works no matter what you select. Even if you select 2-pass you still get only 1-pass. There is no hope in increasing video quality using 2-pass method. It will do only 1-pass and its done.
I probably still have a very old copy of DVDFab 14 or 12 or something. Even though the codecs are old and out of date it does a far better job shrinking file sizes than Unifab does hands down. I might be able to get Nero or some other company to do it if i have to.
I just feel like Unifab is a total loss to me. Even though I paid for a lifetime license I have lost the ability to use the tool because of the bugs and problems and the fact that it will only make monster file sizes now.
So I still love DVD Fab! Best DVD Ripper and BluRay Ripper on the market! I just need to find a new tool for converting I guess.

17 October 2024
Unprompted review
UniFab logo

Reply from UniFab

Dear user,

First and foremost, we sincerely appreciate the time you have taken to provide such detailed feedback on your experience with UniFab, and we apologize for the inconveniences you've encountered. At UniFab, we are committed to continuous improvement, and insights from our users are the most valuable resource for enhancing our products.

We understand how frustrating it can be when a tool doesn't meet expectations, especially after investing in a lifetime license. The specific issues you've highlighted, including concerns with file size reduction, customization features, and the "Apply to All" functionality, are crucial for us to address. Rest assured, your comments have been shared with our development team and will be instrumental in guiding the next yearly major update for the UniFab suite, which we are currently working diligently on.

It's clear that you've been a loyal user of DVDFab, and we are thrilled to hear that you consider it the best DVD and BluRay ripper on the market. We aim to match that high standard with UniFab, and we hope to regain your confidence. Look out for the upcoming yearly iteration which will bring a host of enhancements, as we strive to provide a more stable, efficient, and user-friendly experience.

In the meantime, our customer support team is at your disposal to assist with any immediate issues you are facing.

Once again, we apologize for any inconvenience caused and are truly grateful for your patience and support as we work towards making UniFab as reliable and effective as you need it to be. Your satisfaction is our priority, and we hope to provide you with a solution that not only meets but exceeds your expectations.

Warm regards,
UniFab Customer Support Team

Rated 5 out of 5 stars

You just get more bang for your buck!

Unifab gives you extras that you don't get with other AI software... Audio up-mixing, vocals removal, converting from one format to another, HDR Up-converter, video compressor etc. You just get more bang for your buck, and you can install it on 5 PC's. It offers extras like upscaling the audio track from 2.0 Stereo to 5.1 or 7.1

26 September 2024
Unprompted review

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