Ultradecking Reviews 377

Be careful, their delivery options are £100 or £60 (for a 2 weeks wait!) So if you are missing some spare parts you are stuck with going to Manchester for them or simply paying a hefty fine. Other decking providers I have worked with have very cheap or free delivery for small parcels.

I checked with them over the phone and they said 2 bags of fasteners would be good. Turns out I needed 3 but what should have been a cheap £30 addition may now cost £130 more (with little room on their end to help).

Pretty average. Like quite few reviews here had a delay for delivery which messed up planning. Said 7 days, was over a month.

Boards are cheaper but also of lower quality than others. All my boards have perpendicular scoring on them. Customer service say it is standard manufacturing. Looks like a manufacturing defect to me. You can see this zooming on the images on the website eg Walnut natural.

Ultimately cheaper than others but with lower quality. Ok if you accept that.

Fantastic service very fast delivery great product to use, would definitely recommend

After some research and samples delivered in super quick time I purchase grey composite Decking arrived within 2 days.
Fantastic quality products, at a great price, project nearly complete should look amazing,
Highly recommended

Very happy with the product , fantastic company.

Good price and quality
Nice people to deal with would recommend

I have ordered from Ultra Decking on 4 occasions, all delivered on time and kept me up to date. The products I have ordered included composite slatted cladding, decking and trim, all top quality. Jay in particular really helpful and knowledgeable. Highly recommend this company

As a DIYer they were the only ones that took the time to advise before purchasing, yes a lot was salesy but that's life. All arrived on time and correct at a busy time for them. Composite planks were bang on, trim was fiddly and the composite beams really warped but all done and looks great 5/5.

Excellent service and after service, with good prices for good quality product, excellent prompt delivery, even managing to arrange an earlier delivery than agreed with helpful and courteous delivery man. Well done.

Quality product,delivered on time at a very good pice

Ordered twice of this company and both times, they were really accommodating. The second delivery was more urgent and they prioritised this and cam the next day!!

Fantastic service from the team at Ultra decking, delivery was very quick and very helpful delivery driver, quality of decking was great very pleased customer.

Super. Second time I have used this company and it won’t be the last. I made a stupid mistake during the ordering process which didn’t come to light until my order arrived but the company handled it extremely well, delivering me a replacement at very short notice prior to me leaving for a holiday which was an enormous help. Great communication, very friendly bunch and most importantly, a first class hardwearing product. The previous order I made with them was, three years ago and the decking literally looks like new still.

I ordered composite fence kits for my garden and i am very happy with the quality of the products. I was kept up to date with delivery updates and a speedy service. Customer service throughout the ordering with ease and delivery process was top quality. Will definitely look to recommend to associates. Thank you Ultradecking! Looking forward to a great summer!

Ordered my fence on their website after shopping around for a few weeks.
The price was very competitive.
Delivered on the date they emailed to me.
I thought at first the panels were the wrong ones as they are longer than i needed. I spoke to the customer service lady and she advised that the length is correct and every panel may need to be cut as concrete posts move over time.
I did have to cut most panels but it didn't take long and the finished look is perfect.

Ordered some cladding from here on the 18th June, looked at my order and realised i had forgotten to ask about corner pieces. I rang UltraDecking who sent me the different options, rectified my order and had it delivered 2 days later!!!!!
Amazing service. Good quality products.
Would definitely recommend.

Service is below 0, they do not even deserve one star. Some products arrived damaged, they do not accept any ownership to that, they have offered no resolution other than me taking them to the court. DO NOT USE THEM!!!!

They don’t even deserve 1star . I ordered some cladding and paid £60 for 3-7 days delivery, 4weeks later and multiple calls to them chasing it they finally gave me a date in which I took the day off work to be there only to get a call on the day to say their van has broken down so I lost a days wages .we had to order some more and got a date for delivery so again took the day off work only to get another call saying they couldn’t make it . I’ve lost 2days wages they don’t get back to you and after many calls saying I wanted a refund for the £60 delivery they only refunded £30 . This is the worst company I’ve had to deal with and would not recommend them to anyone. Stay clear

Not very good on samples ordered 4samples only received 2 don’t think so

Delivered on time. Fencing is of good quality.