Ultra Pdf Reviews 

Scammers ! Bank fraud dept just rang the wife ! These fraudsters tried to take £49.99 ! Bank stopped it ! She insists she has never paid them a penny before , wonder how they got her card details ! 🤬 card cancelled . ! Be aware !

Zero stars.
Would be good if trust pilot offered a zero option.

Payed for £1.00 service then afew days later tried they to take £49.99 for a subscription.
Canceled with bank and and to cancel cards.
After complaing said it was a 7 day trial and chargeable after that, I highlighted that they failed to advise this at point of purchase or on the invoice,which only said £1 for 7 days.

Was instructed to go onto account and cancel.

On trying there is no cancellation option. ( obviously because I didnt sign up for on)
So had to email to get them to cancel,still waiting for a responce.

Very disappointed and angry 😡😡

I paid £1 for one week of access to edit a single PDF. Nowhere during the checkout process was it clearly and prominently explained that this would automatically convert into a £49.99 subscription every 4 weeks.

Seven days later – exactly to the minute – I was charged £49.99.

The renewal price was technically mentioned, but only in small, low-visibility text at the bottom of the page. The main emphasis was on the £1 trial price, and there was no explicit checkbox or clear acknowledgement that I was agreeing to a recurring £49.99 subscription.

I contacted customer support within hours of the charge, cancelled immediately, and had not used the service after renewal. My refund request was denied.

This pricing structure feels deliberately designed to draw attention to the £1 trial while minimising the visibility of the £49.99 ongoing cost.

If you use this service, read every line carefully and set a cancellation reminder immediately.

Never ever use this scam of a site/company. They're thieves. I'm surprised they've not been shut down. I never subscribed to them yet they continuously try to take large amounts from my account. Luckily my bank keeps blocking them. Absolute thieves. Avoid at all costs!!!

Unauthorised payments stopped by bank tell you everything you need to know about the integrity of this company and how it's run

Wishing I had seen the hundreds of scam reports here before I bought the £1 access to change the font in a pdf I made 20 years ago. A week later and they've been trying to debit me $49.99 daily, despite the fact I didn't agree to anything other than the single use I signed up for. I've had to freeze my card to avoid being charged. I'm honestly surprised at just how tenacious this scam company are.

This company is nothing but a scam. They offer a "one-off" pdf compress for €1.00 but hidden away deep in their terms and conditions is that you are also signing up for a subscription service and, a week later, they hit you with a €49.99 charge. The people behind this company are pure scum, but karma will catch up with them.

SCAM
Took a £1 charge than had monthly £49.99 hidden subscription that is impossible to close

As over 400 others have reported on Trustpilot, this is nothing but a scam. You think you're paying a one-of charge of €1.00, then a week later they hit you with a €49.99 subscription charge. Why credit card companies continue to provide Visa and Mastercard services to this company is a mystery.

**SCAM ALERT**

I used this website to convert multiple PDFs into one single PDF. I paid a small fee of (I think) £1.99. I didn't get my documents, but I couldn't really be bothered with kicking up a fuss over a couple of quid.

Fast-forward a couple of weeks, and I get an alert from my bank saying that the company has tried to take almost £50 out of my account! I usually pride myself on being able to spot scams like this, but I guess I was having an off-day.

Don't make the same stupid mistake that I did. Don't give any money to these con-artists.

Scam, do not use this website for your pdf needs

Just to add my voice to the chorus - this is a scam. Do not touch this with a bargepole. I’m now faced with hours on the phone trying to sort this out. Hidden subscription may be illegal in the UK but the company is American and the rules may be different.

I thought I had paid a one off £1.99 payment to this company which appears to operate under two names Ultra PDF and Smart PDF. A week later £49.99 was taken from my credit card without my authorisation for a monthly contract to which I had not signed up ! This is theft as far as I am concerned and I am going to close my credit card account to make sure that no more payments are taken. Why do the banks authorise the payments when there is all of this information about the companies activities? I am notifying Action for Fraud.
UPDATE
Further to my previous review having been scammed out of £49.99 and told I had agreed to a monthly contract which I most certainly had not, I contacted the company and was told I had to cancel online on the accounts page. I have tried several times and there is clearly no option to cancel the contract. So I have told the company 3 times in an e mail that I wish to cancel and they say I have to do it online. Which I cannot. In UK consumer law I am allowed to cancel and have a full refund within 14 days but this company clearly want to make this as difficult as possible. The law requires that I notify the company that I wish to cancel in writing not that I have to tick a box online. This is clearly how the company is seeking to manipulate customers who did not authorise the contract to maximise profit. It defies belief.
FURTHER UPDATE - I have finally found out where to cancel the account online. It is well hidden and even when you find it there is a pop up which is designed to confuse. I sent several e mails requesting help as to how to cancel in the account and they were ignored.
As I have now found the well secreted cancellation in the account within 14 days I will be refunded. The company make cancellation of a service which the customer did not request in the first place very difficult in order to maximise profits. I think it is called sharp practice. This company is laughing at its customers.

Scam and misleading subscription practice
I used PDFSmart for what I believed was a one-time PDF conversion. I never knowingly subscribed to any monthly plan.
After entering my card details, my card was later charged 550 SEK without my explicit consent. I was never clearly informed that a recurring subscription would be activated, nor did I authorize it.
I later discovered that PDFSmart and UltraPDF appear to operate under the same scheme, using confusing trial offers to enroll users into expensive subscriptions.
This is a misleading and unethical business practice. I have reported the matter to my bank and the police and requested a chargeback.
I strongly advise others to avoid these services and never enter card details on their websites.

Just like other reviewers, I was scammed by this company. I paid £1 and a week later was charged £49.99 which I had never authorised or wanted. After a long conversation with my bank (Barclays) they stopped my card and refunded me both payments. I now have a new card and will never go near this website again. It made the run up to Christmas more stressful than it needed to be.

Paid for a single use product, got charged for a recurring subscription I never signed up for. Have reported to my bank. DO NOT use this company.

Total scam. Taking money from my account without consent. No way of contacting them to cancel. I want my money back you robbing scroats. My bank will decline any more attempts to take money by this scammer.

Got a Christmas gift when i saw that I was charged £49.99 with the description Ultra Pdf. I have never signed up for Ultra Pdf, I looked into my emails and realized that I paid for a day subscription which was £1.99 from Smart Pdf. There are no laws in UK or an agency where you can report these crimes. PLEASE DO NOT GIVE YOU CARD DETAILS TO THESE FRAUDS

Hi, I have been charged £49.99 from these scammers.Is there any way we can contact them or cancel the subscription.If so please help.

they charged me 49.99 and I should cancel my card and I am trying to contact my bank as well !!