Ultra Pdf Reviews 

This company is a total SCAM!! How are they still operating given the amount of people who have had the same experience. They debited £1 and then £49.99 a few days later from my account with no prior agreement. Please avoid and report!

They charge me 49 pound any reason i want my refund and I don’t know how to cancel this

NOT 1 STAR. Scammers of the highest order, don't even remember doing a £1 one off purchase but have taken £49.99 out of my account since DECEMBER without me realising, their 'support' email address bounces back, when attempting to log in, of course the page 'expires' so impossible to get into to cancel, have spoke with barlcays who have removed my card from their site but now having to raise a dispute to try and get any money back at all.

No better than a common thief,had to get my bank to block any more payments,took 49.99 when 1 week earlier it cost a pound to convert a pdf,avoid like the plague.
CON ARTISTS

I Paid £1.99 to convert a document on the 30th March on the 6th Aprill they chargerd me £49.99. Iin that week I was unable to log into their website, or contact them because I had no account number. I DESPUTED the £49.99 charge with my bank and I have only just seen these reviews from others who were scammed by them. Who pays £49.99 a month to convert documents to PFF when a Scanner is £29.99? Don't use them ever

It is a scam. A massive scam. I try get a subscription but I cancel it after, a month later, I GOT A 50 POUND BILL ON MY CREDIT CARD. Whoever reads this don't use it. It will keep on going and you will have to contact your bank.

You pay 1 euro trial and then they charge you with 49.99. Do not pay anything!!!! Find alternatives, please!

Plainly a scam operation which is a pity since the software actually works ok.
As with others my £1.99 payment (by debit card for a 7 day trial was followed by a£49.99 payment a week later.
The payment was taken by ultrapdf and the invoice was from PDFsmart.Clearly the same outfit.
I was ablle to access an account with PDFsmart and cancelled "my subscription" which was confirmed by email.We shall see if that is successful.
It is impossible to access any account with ultra pdf.So I emailed them as well.
My bank has blocked ultra pdf and i hope that that is the end of the matter. Hopefully my bank will reverse the £49.99 as these companies have a long scamming history.

Just like everyone else here, got scammed for £49.99, and thank goodness managed to block them. But every month they try and try to charge my Visa card.
Not only, the programme didn’t manage to open the pdf as advertised either, which I’ve paid £1 + £49.99 for.
Total scam

Its a shame, do not use ever!

Got scammed by these for 49.99 in feb 2026 , stopped all bank cards etc , only to get hit again by them in march april too, when speaking to bank fraud they had managed to use new card as my wallet had paid for original 1.99 , so make sure you delete cards from wallets as thats how they also try again with new card added to your wallet on phone which i wasnt told on first incident !

Utter scam. Do not use. Paid for one document and the following week was debited £46 as a un wanted / not agreed to subscription.

I, like other unfortunates, initially thought I was paying £1 for a trial of PDFSmart. But despite sending me no subsequent information, they started taking £34.99 a month from my credit card. As I wasn't checking these bills properly, I didn't notice this for a while and I have asked my card company to cease any future payments & dispute past transactions as best they can.

PDFSmart - please respond publicly

Like so many others who have shared their experiences here, I have been tricked by this company, who have continued to take payments long after my subscription was cancelled.
My subscription was cancelled on 5 June 2025. Despite this, UltraPDF (also operating as PDF Smart) has acknowledged the cancellation but continue to charge £49.99 from my account every month since.

As mentioned in several other postings on Trustpilot this is common practice for this company. They do not provide receipts and have made it almost impossible to find a way of cancelling unwanted subscriptions on theit website – not that it makes any difference when you do because they continue to take a monthly subscription once they have your bank details. This is then excused by a generated response quoting their so called AI generated subscription terms.

When I asked them to provide company legal details they ignored my request, using a tactic to deflect from the question. I advised them that under UK/EU law ( in which they operate ) the Electronic Commerce Regulations 2023 state that a business must make these details available to the consumer upon request, they ignored this too. I have to assume they do not comply with the law and work to their own standards which basically amount to cheating people out of their money, which given they work in many countries must be a very lucrative business

UltraPDF I invite you to offer a clear public response explaining why payments continued to be taken from peoples accounts after subscriptions are cancelled? Why you do not provide receipts? And why you have made it almost impossible to find a way of cancelling a subscription, as so many have detailed here on Trustpilot.

scam, I paid a single fee for a one-week service (it never mentioned a trial, nor automatic subscription enrollment). I was automatically enrolled into a service without my consent or knowledge as it was not properly communicated anywhere on the website or throughout my user experience.

Shame on you Ultra Pdf, you took a 1.99 fee as agreed then a week later took £49.99 as a part of a subscription which I didnt sign up for since last June. I found this on January and reported to Barclays card who helped to dispute January's and but found I was charged again in Feburary back which I got it refunded but now, in March, They charge me once again which I just phoned Barclayscard. Shame.

Paid my £1.99 and then cancelled as bought adobe. They continued to take DD out @£49.99 !!!!! In my opinion the actions are more of a scammer than a legit business... just saying x

I completely agree with what has been said by previous reviewers. This is an absolute SCAM! They even charged a full next month payment a few minutes after I asked for cancellation.
One more thing to add - another layer of their scamming practices is the fact that UltraPdf and PdfSmart is the same company. I had only an account with PdfSmart and they charged me twice! Once as PdfSmart and then as UltraPdf. Don't ever use them!!!

SCAM SCAM SCAM - i signed up for the GBP1 option and then they put throught the GBP49.99 charge as well.

I did not authorise this, and they REFUSED to refund my money.

Beware.

Scammers ! Bank fraud dept just rang the wife ! These fraudsters tried to take £49.99 ! Bank stopped it ! She insists she has never paid them a penny before , wonder how they got her card details ! 🤬 card cancelled . ! Be aware !