Bought an off roading hover board and frame, had a slight issue with Battery life but contacted them and they sent out a new battery the very next day! Customer service is excellent!! 100% Have bough... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a segway from this company online, got a free carrying case and free next working day delivery. I bought this blue segway for around 150 pounds discound, got on it and it is soo easy to ride... See more
Company replied
Very impressed with their service. 7 months after being bought my son’s hoverboard started playing up. They arranged collection, fixed it and then delivered it back FOC. My only complaint is that id l... See more
My boyfriend order the black hoverboard with Bluetooth and LED wheels for my sons 10th birthday today. He absolutely loves it! He hasn’t got off it since it’s been charged. Thank you so much and the d... See more
Company replied
Company details
Information provided by various external sources
ukbigbuy.com is the best place to buy swegways, hoverboards and hoverkarts at the best prices | Online Support
Contact info
1st Floor, 6-8 City Road, Edgbaston, B16 0HG, Birmingham, United Kingdom
- 01214547589
- info@ukbigbuy.com
- ukbigbuy.com
4.8
Excellent
124 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing fast delivery
Amazing fast delivery! Bought two hoverbikes for my brothers as a Christmas present! Can't wait for them to hop on and ride!
18 November 2020
Unprompted review
Reply from ukbigbuy.com
A big thanks on your fantastic review on delivery of your order. Hope your brothers will love them also.
All good
Purchase was for a Christmas present so can't comment too much on that. But I was unsure about purchasing from an unknown company... Brilliant service on live chat and item arrived promptly. Cheers
12 November 2020
Reply from ukbigbuy.com
Thanks for taking time out to write a review. We are always here to help by Live Chat / email / phone, should the need ever arise. UKBIGBUY.COM has been selling hoverboards and Hoverkarts since 2014 (when they first came out) and specialise just in these. We are now probably the UK's largest online seller of these great and popular products 😊
Very good quality but please be aware…
Very good quality but please be aware that they are just the bean bag chair cover
12 November 2020
Reply from ukbigbuy.com
Thanks for the review. Yes the bean bag chairs are covers / shells only (as per in our listings), Sorry but we don't sell or provide any polyester beads / filler for them.
Very quick delivery
Very quick delivery, the item i got was a Christmas present so was very glad of the delivery
9 November 2020
Reply from ukbigbuy.com
Love your review thanks. Glad you liked our Next Day Delivery with DPD Local. Always here to help, through our Live Chat Service on our website.
Reply from ukbigbuy.com
Huge thanks for your 5 Star review on our delivery service offered by our courier partners DPD Local
Perfect exactly as described good…
Perfect exactly as described good quality quick delivery no faults at all
28 October 2020
Reply from ukbigbuy.com
A big thanks on your fantastic review.
Reply from ukbigbuy.com
A big thanks on the review, much appreciated
Ordered two g2 pro warrior hoverboards
Ordered two g2 pro warrior hoverboards, both arrived next day on dpd well packed, excellent service, many thanks 👍
4 October 2020
Unprompted review
Reply from ukbigbuy.com
Huge big thanks for the order on our latest design G2 Pro hoverboards. We are very proud to be in collaboration with one of the best hoverboards suppliers. A very big thanks for the excellent review.
Excellent customer service
Excellent customer service. Reliable, next day delivery. Good quality product so far so good!
1 October 2020
Unprompted review
Reply from ukbigbuy.com
A huge thanks for the review. Remember we are always here to help you, by Live Chat or Email.
Excellent product and very fast delivery
1 October 2020
Unprompted review
Reply from ukbigbuy.com
A big thanks on the review, much appreciated
Excellent delivery service
27 September 2020
Unprompted review
Reply from ukbigbuy.com
Huge thanks for your fantastic review on our delivery service with our courier partners DPD Local😊🙏
Excellent service fast and very…excellence
Excellent service fast and very efficient
24 September 2020
Unprompted review
Reply from ukbigbuy.com
Many thanks for your excellent review
Hover Board purchase
Prompt efficient service at very competitive prices.
21 September 2020
Unprompted review
Reply from ukbigbuy.com
Thanks for the review on our prices, very much appreciated.
Quick service
Ordered Sunday afternoon, arrived Tuesday morning. I couldn't find a cheaper price for the goods anywhere else. Hopefully the item will delight my granddaughter when she receives it on her birthday.
17 September 2020
Unprompted review
Reply from ukbigbuy.com
Huge thanks for your excellent 5 star review. Our buying power gives your the best products at the best prices. It's no wonder then, as we are UK's most trusted swegway and hoverkart website. As we have been selling these products since 2014
My hover board arrived on time but…
My hover board arrived on time but unfortunately had a buckled wheel. But it was speedily dealt with and replaced. The after sales service was very good and the replacement is perfect a great company to deal with. I will definitely use them again
11 September 2020
Unprompted review
Reply from ukbigbuy.com
Huge thanks for your review, we are always here to help you.
Segway
I ordered a segway from this company online, got a free carrying case and free next working day delivery. I bought this blue segway for around 150 pounds discound, got on it and it is soo easy to ride, perfect speed and control. However, I to recommend this for younger people as my dad tried and found it harder to learn than me.
10 September 2020
Unprompted review
Reply from ukbigbuy.com
Great review, many thanks for your feedback
Great quick service
Great quick service,(I was out when I started this but wanted to post to get the word out) but I have now had two orders from UkBigBuys (UBB) and I am overwhelmed with how efficient this company was, even at the tail end of a pandemic this company was able to deliver the next day as promised I will use again. I hope you have you some good sales coming up ☺️
5 September 2020
Unprompted review
Reply from ukbigbuy.com
Glad to receive your fantastic review on our service.
Absolutely brilliant !
Absolutely brilliant !! Very fast delivery 👍🏻😁 some very happy kids 😁
20 August 2020
Unprompted review
Reply from ukbigbuy.com
Huge thanks for your fantastic review 😊🙏
Brilliant service
Brilliant service. Fast delivery. Will deffo use again ☺
16 August 2020
Unprompted review
Reply from ukbigbuy.com
A huge thanks for your review, they mean that we are doing our service properly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.