Always apprehensive buying stuff advertised on social media especially when it comes to weight loss. However, after piling on the pounds from comfort eating after losing my husband a few months ago I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have placed 2 orders so far with Protein.com. The flavors I have tried are Banana, iced cappuccino and Lemon Curd. Banana is by far my favorite. They taste so nice, are great for breakfast replaceme... See more
Company replied
I have tried so many items on tick-tock shop to help with losing weight but nothing compares to your protein shakes I did not think I would be able to drink them as I have a very sensitive tounge if I... See more
Company replied
So so easy to order from website and delivery is super quick. Customer service is amazing if needed. The flavours are outstanding can’t actually say there’s any I don’t like altho i have my favour... See more
Company replied
Company details
Written by the company
As Scandinavia’s #1 female wellness brand, we’ve been empowering women since 2017. Leading the protein revolution with over 1 million customers, our specially formulated protein powders and vitamins help women lead healthier, stronger lives. Plus, we offer free next day delivery across the UK, so you can get the products you love, fast! 🙌🏼 🇬🇧
Contact info
United Kingdom
- uksupport@protein.com
- uk.protein.com
4.7
Excellent
3K reviews
Replied to 44% of negative reviews
Typically replies within 2 weeks
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The product is not grainey like others…
The product is not grainey like others and taste great.also sent product quickly.would highly recommend.
4 May 2026
Unprompted review
Reply from Protein.com
Hi L seton,
We are absolutely thrilled to read your lovely comments!
We know exactly what you mean—there is nothing worse than a gritty protein shake, so we're chuffed that you're finding ours perfectly smooth and tasty. Since you mentioned our quick service, we'll keep processing next-day shipping so your future orders always arrive in a flash!
Very good
Very good, the taste of the shakes are amazing, have one for breakfast and one for lunch and a proper meal at night,
30 March 2026
Unprompted review
Reply from Protein.com
Hi Kelly Seaby,
Thank you so much for sending over your wonderful feedback!
Your routine sounds absolutely spot on, and we are delighted that the amazing taste of the shakes is making your day a bit easier. If you ever find yourself running low on your breakfast or lunch stock, remember we offer next-day shipping to keep you perfectly topped up.
-Protein.com Team ❤️
Tasty shakes
An extremely easy website to navigate, great products that taste amazing. I’m currently using tub number four and loving the flavour. Super fast on delivery with great updates on progress. The tubs of protein slim are far bigger than I expected and make up super tasty with just water.
3 May 2026
Unprompted review
Reply from Protein.com
Hi Consumer,
It means the world to us that you've shared your experience!
Four tubs in and still loving it—that is what we like to hear! We're glad you were pleasantly surprised by the generous tub size and that mixing them with water is giving you such a tasty result. Our team will ensure our super-fast next-day shipping and regular tracking updates keep your fifth tub arriving just as quickly.
-Protein.com Team ❤️
Loving the shakes
Loving the shakes. Next day delivery and ask a question and they get straight back to you. The customer service is excellent.
3 May 2026
Unprompted review
Reply from Protein.com
Hi Janet channer,
We genuinely appreciate you taking the time to post your review!
Providing top-tier customer service is incredibly important to us, so we are over the moon that our team looked after you so well. To match that excellent service, we'll make sure our next-day shipping continues to get your favourite shakes to your doorstep practically overnight!
-Protein.com Team ❤️
Loved the shakes strawberry my…
Loved the shakes strawberry my favourite coffee much too sweet for me chocolate great thankyou
3 May 2026
Unprompted review
Reply from Protein.com
Hi Brian Southgate,
Many thanks for sharing your lovely comments with us today!
Thank you for the honest breakdown of the flavours! We appreciate that the coffee might be a bit too sweet for your liking, but we're delighted that strawberry and chocolate are hitting the absolute sweet spot for you. If you ever want to branch out to another flavour, don't forget we process next-day shipping to get it to you tomorrow.
-Protein.com Team ❤️
Working permanent nights it's very easy…
Working permanent nights it's very easy to skip meals and also suffering with IBS had a lot of stomach problems. Since using protein shakes have felt a lot better itself. No more bloating or stomach issues. Big bonus also lost a stone in weight. Very impressed that you can make it with water so am cutting out milk which is helping with health. Feel loads better I myself with more energy. People have also notice how much better I look. Will be using this product for a while yet.
3 May 2026
Unprompted review
Reply from Protein.com
Hi Nikki,
We are incredibly grateful for your honest and wonderful story!
Working permanent night shifts is hard enough without dealing with IBS, so hearing that our water-mixed shakes have banished the bloating and given you a proper energy boost is absolutely magnificent! Huge congratulations on losing a stone, too—it's lovely that people are noticing how radiant you look. Our next-day shipping will always be ready whenever you need a fast top-up for your routine.
-Protein.com Team ❤️
Great service
Great service. Best protein drinks i have tried. Wasn’t keen on the vanilla cookie, but that was my personal taste. Love the cappuccino and chocolate fudge. Would definitely recommend
1 April 2026
Unprompted review
Reply from Protein.com
Hi Claire Patricia Greensmith,
Cheers for sending us your fantastic comments!
Taste is always personal, so we completely understand about the vanilla cookie, but we're thrilled you've found your winners with cappuccino and chocolate fudge! Thank you for the high recommendation. We'll make sure our next-day shipping service keeps your favourite tubs coming without delay.
-Protein.com Team ❤️
Super quick next day delivery
Super quick next day delivery. Love the banana shake and both of us find it satisfies hunger and helps to shed a few pounds. Have reordered twice. We both have a shake for breakfast and sometimes I have one for lunch if I’m in a hurry.
3 May 2026
Unprompted review
Reply from Protein.com
Hi Lesley Tennant,
We are absolutely delighted to read your fantastic feedback today!
It sounds like you and your partner have the perfect routine down, and reordering twice already is a massive compliment! Banana is an absolute classic, and we're so glad it's helping you both stay full while shedding a few pounds. Our team will keep our super quick next-day shipping running like clockwork for your future orders.
-Protein.com Team ❤️
I’ve been taking protein slim for 3…
I’ve been taking protein slim for 3 weeks and have lost 10lb so far. I have ordered 4 times to get different flavours as I live in N.Ireland I my delivery comes within 2 days. I am extremely satisfied with the product and the delivery.
3 May 2026
Unprompted review
Reply from Protein.com
Hi Karen Templeton,
Thank you so much for sharing your journey with our team!
Losing 10lb in just 3 weeks is a brilliant achievement—well done! While we love our standard next-day shipping, we are so glad that our 2-day transit time over to Northern Ireland is hitting the mark and keeping you perfectly satisfied with your new flavours. Keep up the amazing work!
-Protein.com Team ❤️
My favourite company
So so easy to order from website and delivery is super quick. Customer service is amazing if needed. The flavours are outstanding can’t actually say there’s any I don’t like altho i have my favourites. Having the shakers are such a bonus. Can’t fault this company what so ever and the best diet shakes I’ve ever had.
15 April 2026
Unprompted review
Reply from Protein.com
Hi Sandra,
It’s wonderful to read your lovely feedback today!
"My favourite company"—wow, that has genuinely put the biggest smiles on our faces! We are so pleased you're loving the outstanding flavours and that the bonus shakers are coming in handy. We promise to keep making the website easy to use and our next-day shipping lightning-fast for you.
-Protein.com Team ❤️
⭐️⭐️⭐️⭐️⭐️
Quick delivery, tastes amazing and delicious.
I definitely recommend this product. ⭐️⭐️⭐️⭐️⭐️
3 May 2026
Unprompted review
Reply from Protein.com
Hi Abigail McWee,
We are absolutely thrilled by your brilliant review!
A 5-star recommendation means everything to us! We are so glad you are loving the delicious taste. Don't forget, if you ever find yourself running low, we process next-day shipping so you can get your next tub on your doorstep tomorrow.
-Protein.com Team ❤️
Protein shakes
I could not believe how fast delivery was next day .The shakes taste lovely, I've tried strawberry, chocolate fudge and banana.
I would recommend them to anyone who wants more protein and to lose weight .
4 April 2026
Unprompted review
Reply from Protein.com
Hi MRS C COWAN,
Thank you so much for taking a moment to leave us a review!
Strawberry, chocolate fudge, and banana are an elite trio of flavours! We love that we managed to blow you away with our next-day delivery speed. Thank you for recommending us to anyone looking to boost their protein and smash their weight goals!
-Protein.com Team ❤️
Very quick delivery and the shakes are…
Very quick delivery and the shakes are amazing. 5 weeks in and lost 10.5lb. Highly recommend 👌
3 May 2026
Unprompted review
Reply from Protein.com
Hi Becky Wilson,
We truly appreciate you taking the time to share your experience!
Losing 10.5lb in 5 weeks is incredible progress—you should be incredibly proud! We are delighted that the amazing taste is making the journey enjoyable. To match your fantastic results, we’ll make sure our quick next-day shipping service keeps your supplies arriving exactly when you need them.
-Protein.com Team ❤️
Great product for weight loss
I was introduced to this by a colleague at work as I needed to lose weight for a back issue, with other meal replacements I found them powdery or small flavour choice, or found myself hungry later in the day, not with protein.com. I have already lost 1.5 stones and hopefully will carry on losing the weight.
2 May 2026
Unprompted review
Reply from Protein.com
Hi customer,
Many thanks for sharing your success with our team!
Please pass on our thanks to your colleague for the recommendation! We know how frustrating powdery, underwhelming shakes can be, so we are over the moon that our flavours are keeping you full and helping you lose 1.5 stone for your back health. Whenever you need to restock, our next-day shipping will ensure it arrives in a flash.
-Protein.com Team ❤️
My order never even arrived and I can’t…
My order never even arrived and I can’t seem to speak to anyone regarding my order!! Having to go through the bank for a refund!!
2 May 2026
Unprompted review
Reply from Protein.com
Hi Natasha,
It is always our priority to ensure your experience with us is seamless, and we appreciate you reaching out. Our platforms are exceptionally busy at the moment with a high influx of orders from customers who are genuinely loving the product range, and we are working tirelessly behind the scenes to cater to every delivery properly. We are also managing a huge number of customer enquiries right now, but please be assured that we handle these concerns properly and are dedicating the necessary time to respond to everyone as quickly as possible.
- Protein.com Team 🩷
Ordering was quick and easy
Ordering was quick and easy. Delivered the next day. I had banana flavour and made it up with water, it was just like having a creamy banana milkshake.
28 March 2026
Unprompted review
Reply from Protein.com
Hi Lisbeth Allen,
We are absolutely delighted to read your lovely review today!
Making the shakes with water and having it taste like a creamy banana milkshake is the ultimate goal—we are so glad you love it! We always aim to keep things seamless, so we're chuffed that ordering was quick and our next-day shipping got it to you exactly on time.
-Protein.com Team ❤️
Never received the free shakers that…
Never received the free shakers that should have come with the order. Contacted customer service and they were awful
24 April 2026
Unprompted review
Reply from Protein.com
Hi Hannah Tilbury,
Thank you for bringing this to our attention, and please accept our sincerest apologies for this experience.
We are very sorry that your free shakers were missing from your delivery and that our subsequent response left you feeling let down. We always aim to provide a helpful and supportive experience, and it is incredibly disappointing to hear that we missed the mark. We want to ensure this is handled properly for you, so please send us a direct message with your order details. This will allow our team to pull up your accurate account information, look into exactly what happened with your package, and guide you on the next steps.
-Protein.com Team ❤️
Super fast delivery
Super fast delivery
Delicious tasting Slim shakes. I now have 4 flavours and my fave is the lemon curd one.
Well on my way to my weight loss goal with thanks to protein.com.
2 May 2026
Unprompted review
Reply from Protein.com
Hi Selina Lancaster,
Cheers for sending us your fantastic comments!
Lemon curd is an absolute dream of a flavour, so you've got great taste! It’s wonderful to hear you are well on your way to your weight loss goals with four flavours in your rotation. We’ll keep processing our super fast next-day shipping to keep you moving right toward the finish line!
-Protein.com Team ❤️
All sorted and back on track
Cannot get on the web site only through Facebook and there are only 3 flavours of shakes available why????
Thanks for your reply. I eventually managed to get into the emails you sent me and have been able to order my shakes which have been delivered.
I'm now a happy bunny x
2 May 2026
Unprompted review
Reply from Protein.com
Hi Margaret,
Thank you for reaching out to us.
We are very sorry for the frustration with accessing our full menu. We love keeping our selection exciting, but because our blends are so popular, certain flavours do occasionally fly off the shelves and temporarily sell out, leaving a smaller selection on the page. We are also currently experiencing a fantastic influx of visitors to our platform, which can sometimes cause slight delays or loading quirks depending on how you are accessing the page.
We want to make sure you can view everything we have to offer. Please send us a direct message so we can look into the exact technical issues you are facing and provide you with accurate information on when your favourite flavours will be fully restocked!
-Protein.com Team ❤️
Fab way to help lose weight
These protein meal replacements are a great way to help you lose weight. I bought 2 different flavours to start with using twice a day with skimmed milk although you can use water, but I find milk makes it taste better. In the first week I lost 6lb. I ordered another 2 different flavours as I was getting slightly bored with just 2.
Brilliant delivery service, ordered one day and came the next both times. And if you’re lucky enough to get a discount code it makes them even more cheaper.
The shakes themselves ain’t the greatest tasting but so much better than other brands I’ve tried before. They go super thick if you leave in the fridge for a few hours or add some ice. My favourite so far is the banana flavour.
Would definitely recommend for anyone trying to lose weight.
20 April 2026
Unprompted review
Reply from Protein.com
Hi Emma West,
Thank you so much for sharing your thoughts with our team!
Losing 6lb in your first week is phenomenal! Leaving the shakes in the fridge to go super thick is a proper pro-tip, and we're glad banana is treating you so well. Boredom is the enemy of any diet, so we're happy our next-day shipping service got your new flavours to you overnight to keep things exciting. Good luck with the rest of your journey!
-Protein.com Team ❤️
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