Always apprehensive buying stuff advertised on social media especially when it comes to weight loss. However, after piling on the pounds from comfort eating after losing my husband a few months ago I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have placed 2 orders so far with Protein.com. The flavors I have tried are Banana, iced cappuccino and Lemon Curd. Banana is by far my favorite. They taste so nice, are great for breakfast replaceme... See more
Company replied
I have tried so many items on tick-tock shop to help with losing weight but nothing compares to your protein shakes I did not think I would be able to drink them as I have a very sensitive tounge if I... See more
Company replied
So so easy to order from website and delivery is super quick. Customer service is amazing if needed. The flavours are outstanding can’t actually say there’s any I don’t like altho i have my favour... See more
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Company details
Written by the company
As Scandinavia’s #1 female wellness brand, we’ve been empowering women since 2017. Leading the protein revolution with over 1 million customers, our specially formulated protein powders and vitamins help women lead healthier, stronger lives. Plus, we offer free next day delivery across the UK, so you can get the products you love, fast! 🙌🏼 🇬🇧
Contact info
United Kingdom
- uksupport@protein.com
- uk.protein.com
4.6
Excellent
3K reviews
Replied to 44% of negative reviews
Typically replies within 2 weeks
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Protein shakes
I could not believe how fast delivery was next day .The shakes taste lovely, I've tried strawberry, chocolate fudge and banana.
I would recommend them to anyone who wants more protein and to lose weight .
4 April 2026
Unprompted review
Reply from Protein.com
Hi MRS C COWAN,
Thank you so much for taking a moment to leave us a review!
Strawberry, chocolate fudge, and banana are an elite trio of flavours! We love that we managed to blow you away with our next-day delivery speed. Thank you for recommending us to anyone looking to boost their protein and smash their weight goals!
-Protein.com Team ❤️
Very quick delivery and the shakes are…
Very quick delivery and the shakes are amazing. 5 weeks in and lost 10.5lb. Highly recommend 👌
3 May 2026
Unprompted review
Reply from Protein.com
Hi Becky Wilson,
We truly appreciate you taking the time to share your experience!
Losing 10.5lb in 5 weeks is incredible progress—you should be incredibly proud! We are delighted that the amazing taste is making the journey enjoyable. To match your fantastic results, we’ll make sure our quick next-day shipping service keeps your supplies arriving exactly when you need them.
-Protein.com Team ❤️
Great product for weight loss
I was introduced to this by a colleague at work as I needed to lose weight for a back issue, with other meal replacements I found them powdery or small flavour choice, or found myself hungry later in the day, not with protein.com. I have already lost 1.5 stones and hopefully will carry on losing the weight.
2 May 2026
Unprompted review
Reply from Protein.com
Hi customer,
Many thanks for sharing your success with our team!
Please pass on our thanks to your colleague for the recommendation! We know how frustrating powdery, underwhelming shakes can be, so we are over the moon that our flavours are keeping you full and helping you lose 1.5 stone for your back health. Whenever you need to restock, our next-day shipping will ensure it arrives in a flash.
-Protein.com Team ❤️
My order never even arrived and I can’t…
My order never even arrived and I can’t seem to speak to anyone regarding my order!! Having to go through the bank for a refund!!
2 May 2026
Unprompted review
Reply from Protein.com
Hi Natasha,
It is always our priority to ensure your experience with us is seamless, and we appreciate you reaching out. Our platforms are exceptionally busy at the moment with a high influx of orders from customers who are genuinely loving the product range, and we are working tirelessly behind the scenes to cater to every delivery properly. We are also managing a huge number of customer enquiries right now, but please be assured that we handle these concerns properly and are dedicating the necessary time to respond to everyone as quickly as possible.
- Protein.com Team 🩷
Ordering was quick and easy
Ordering was quick and easy. Delivered the next day. I had banana flavour and made it up with water, it was just like having a creamy banana milkshake.
28 March 2026
Unprompted review
Reply from Protein.com
Hi Lisbeth Allen,
We are absolutely delighted to read your lovely review today!
Making the shakes with water and having it taste like a creamy banana milkshake is the ultimate goal—we are so glad you love it! We always aim to keep things seamless, so we're chuffed that ordering was quick and our next-day shipping got it to you exactly on time.
-Protein.com Team ❤️
Never received the free shakers that…
Never received the free shakers that should have come with the order. Contacted customer service and they were awful
24 April 2026
Unprompted review
Reply from Protein.com
Hi Hannah Tilbury,
Thank you for bringing this to our attention, and please accept our sincerest apologies for this experience.
We are very sorry that your free shakers were missing from your delivery and that our subsequent response left you feeling let down. We always aim to provide a helpful and supportive experience, and it is incredibly disappointing to hear that we missed the mark. We want to ensure this is handled properly for you, so please send us a direct message with your order details. This will allow our team to pull up your accurate account information, look into exactly what happened with your package, and guide you on the next steps.
-Protein.com Team ❤️
Super fast delivery
Super fast delivery
Delicious tasting Slim shakes. I now have 4 flavours and my fave is the lemon curd one.
Well on my way to my weight loss goal with thanks to protein.com.
2 May 2026
Unprompted review
Reply from Protein.com
Hi Selina Lancaster,
Cheers for sending us your fantastic comments!
Lemon curd is an absolute dream of a flavour, so you've got great taste! It’s wonderful to hear you are well on your way to your weight loss goals with four flavours in your rotation. We’ll keep processing our super fast next-day shipping to keep you moving right toward the finish line!
-Protein.com Team ❤️
All sorted and back on track
Cannot get on the web site only through Facebook and there are only 3 flavours of shakes available why????
Thanks for your reply. I eventually managed to get into the emails you sent me and have been able to order my shakes which have been delivered.
I'm now a happy bunny x
2 May 2026
Unprompted review
Reply from Protein.com
Hi Margaret,
Thank you for reaching out to us.
We are very sorry for the frustration with accessing our full menu. We love keeping our selection exciting, but because our blends are so popular, certain flavours do occasionally fly off the shelves and temporarily sell out, leaving a smaller selection on the page. We are also currently experiencing a fantastic influx of visitors to our platform, which can sometimes cause slight delays or loading quirks depending on how you are accessing the page.
We want to make sure you can view everything we have to offer. Please send us a direct message so we can look into the exact technical issues you are facing and provide you with accurate information on when your favourite flavours will be fully restocked!
-Protein.com Team ❤️
Fab way to help lose weight
These protein meal replacements are a great way to help you lose weight. I bought 2 different flavours to start with using twice a day with skimmed milk although you can use water, but I find milk makes it taste better. In the first week I lost 6lb. I ordered another 2 different flavours as I was getting slightly bored with just 2.
Brilliant delivery service, ordered one day and came the next both times. And if you’re lucky enough to get a discount code it makes them even more cheaper.
The shakes themselves ain’t the greatest tasting but so much better than other brands I’ve tried before. They go super thick if you leave in the fridge for a few hours or add some ice. My favourite so far is the banana flavour.
Would definitely recommend for anyone trying to lose weight.
20 April 2026
Unprompted review
Reply from Protein.com
Hi Emma West,
Thank you so much for sharing your thoughts with our team!
Losing 6lb in your first week is phenomenal! Leaving the shakes in the fridge to go super thick is a proper pro-tip, and we're glad banana is treating you so well. Boredom is the enemy of any diet, so we're happy our next-day shipping service got your new flavours to you overnight to keep things exciting. Good luck with the rest of your journey!
-Protein.com Team ❤️
Quick delivery
Quick delivery. Brilliant. Website easy to navigate. Love the flavours available. Absolutely delicious. Easy to prepare blended in seconds. Will definitely buy again
Would highly recommend
30 April 2026
Unprompted review
Reply from Protein.com
Hi jovilass,
We genuinely appreciate you taking a moment to leave a review!
Blended in seconds and absolutely delicious—that is exactly how it should be! We are so glad you found the website a breeze to navigate. When you're ready to hit that buy button again, remember we offer next-day shipping to get your next order to you in no time at all.
-Protein.com Team ❤️
The shakes are sooo tasty they do make…
The shakes are sooo tasty they do make me feel fuller too. Only on the start of my journey but so far so good. Quick delivery and will be ordering more soon. Love the Raspberry and white chocolate soooo yummy.
2 May 2026
Unprompted review
Reply from Protein.com
Hi Sasha Hambleton,
It means the world to us that you've shared your experience!
Raspberry and white chocolate is a total crowd-pleaser, so we're delighted it's making your tastebuds happy while keeping you full! It’s great that your journey is off to such a promising start. When you're ready to place that next order, our next-day shipping will ensure it's with you in a flash.
-Protein.com Team ❤️
Brilliant I’ve lost a few pounds using…
Brilliant I’ve lost a few pounds using this product now got other family trying it really good and tasty i like chocolate fudge and strawberry and white chocolate
2 May 2026
Unprompted review
Reply from Protein.com
Hi Jean O'reilly,
Many thanks for sharing your success with our team!
Getting the whole family involved is the ultimate compliment! We are so glad you've shed a few pounds and are loving the chocolate fudge and strawberry & white chocolate flavours. Whenever the rest of the family wants to try a tub of their own, our next-day shipping service will have them sorted overnight!
-Protein.com Team ❤️
My address was wrong on the order
My address was wrong on the order, but they emailed me and said they could not change it. It was AI replying. Not possible to actually speak to a person. No contact number. DONT BOTHER using them. There Computer generated replied and said the same thing again: Please check with any household members or neighbours as they may have received the package on your behalf or left in a safe place nearby. We trust you have received your package, we hope you love our amazing products! They are a joke…
30 April 2026
Unprompted review
Reply from Protein.com
Hi Michael,
Thank you for getting in touch with us about your details. We are currently experiencing a wonderful surge in demand with thousands of customers loving the product, and we are doing everything we can to cater to all orders properly during this busy time. We are also receiving a large volume of messages across our channels, but please be assured that we handle these concerns properly and our team is actively working through our inbox to ensure every customer receives the care and attention they need.
- Protein.com Team 🩷
I was very sceptical at First ordering…
I was very sceptical at First ordering this.
Not having protein shakes before. I chosen the banana shake wow it just tastes like banana. I would highly recommend, very fast delivery. I would be ordering again only trouble is there’s that many flavour’s to choose from.
1 May 2026
Unprompted review
Reply from Protein.com
Hi HAMMERSLEY,
We are absolutely thrilled to read your wonderful feedback today!
It can definitely feel like a bit of a gamble trying protein shakes for the first time, so we are over the moon that the banana flavour completely wowed you! Tasting just like a real banana milkshake is exactly what we aim for. The massive range of flavours can make choosing your next one a proper challenge, but don't forget—whenever you finally decide, we process next-day shipping to get your next choice straight to your doorstep!
-Protein.com Team ❤️
Order still hasn’t arrived 3 days later…
Order still hasn’t arrived 3 days later despite offering next day delivery. Ignoring emails after saying it would be dispatched yesterday.
28 April 2026
Unprompted review
Reply from Protein.com
Hi Vicky,
We know you are keen to receive your items, and we are working hard to get them to your door. We are currently receiving a massive wave of orders from customers who are absolutely loving the effects of our products, and our team is fully committed to making sure we cater to every dispatch properly. We are also managing a very high volume of incoming enquiries at the moment, but please rest assured that we handle these concerns properly and are dedicated to answering your emails as fast as we can.
- Protein.com Team 🩷
Really quick delivery and honestly the…
Really quick delivery and honestly the nicest protein shake I have ever had. Even mixed with just water it is thick and creamy and if you use the shaker there is no crunchy bits. Choc mint is currently my favourite!
31 March 2026
Unprompted review
Reply from Protein.com
Hi Amber-Rose Bates,
Thank you so much for sending over your wonderful feedback!
Hearing that ours is the nicest protein shake you’ve ever had has made our day! It’s brilliant that you're getting such a thick, creamy texture with just water and no crunchy bits at all. Mint chocolate is a proper winner. We'll make sure our lightning-fast next-day shipping keeps your favourite flavour stocked up!
-Protein.com Team ❤️
Love the protein shakes
Love the protein shakes. Have even started putting the shakes in lolly moulds whilst the good weather is out ;)
30 April 2026
Unprompted review
Reply from Protein.com
Hi J. Pearson,
It means the world to us that you've shared your experience!
Now that is an absolute genius idea! Making the shakes into lollies for the good weather sounds incredibly refreshing and delicious. We love the creativity. Should you need another tub to make your next batch of ice lollies, remember we process next-day shipping to get it to you tomorrow!
-Protein.com Team ❤️
my order came packaged well and very…
my order came packaged well and very quickly.
I bought a different flavour chocolate orange which is really tasty
27 April 2026
Unprompted review
Reply from Protein.com
Hi customer,
Many thanks for sharing your lovely comments with us today!
We are so glad to hear that everything arrived safely and perfectly packed! Chocolate orange is such a classic and yummy choice. Whenever you're tempted to test out another one of our flavours, our swift next-day shipping service will have it at your door in no time.
-Protein.com Team ❤️
Lovely powder great taste and love that…
Lovely powder great taste and love that it goes so smooth with the shaker alone no lumps like some others I have had to use a blender for definitely recommend
13 April 2026
Unprompted review
Reply from Protein.com
Hi Jodie Jones,
We genuinely appreciate you taking the time to post your review!
There is honestly nothing worse than a lumpy shake, so we are over the moon that our powder goes completely smooth with just a quick shake! Dusting off the blender is officially a thing of the past. Thank you for the high recommendation, and we'll keep our next-day shipping running like clockwork for you!
-Protein.com Team ❤️
Easy to use taste absolutely amazing
Easy to use taste absolutely amazing
1 May 2026
Unprompted review
Reply from Protein.com
Hi David Melia,
Cheers for sending us your fantastic comments!
Short, sweet, and spot on! We are so pleased to hear that you find the shakes so easy to use and absolutely delicious. If you ever find yourself running low, don't forget we offer next-day shipping to keep you right on track.
-Protein.com Team ❤️
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