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Review summary

Created with AI, based on recent reviews

Evaluating 2,325 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the protein shakes, for their delicious taste and effectiveness in promoting fullness and aiding weight loss. Many appreciate the wide variety of flavors available, often highlighting the creamy texture and ease of mixing. The delivery service is frequently described as exceptionally fast, with many orders arriving the next day. The ordering process is also noted as straightforward and user-friendly. Some people were dissatisfied with customer service, citing issues such as unreceived orders, missing items, or difficulties in getting a human response. A few customers also mentioned that certain flavors were too sweet or that the product did not keep them full for as long as expected.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the delicious taste of the... See more

Quality

Reviewers mention positive feedback about quality. Customers are highly satisfied with the products,... See more

Delivery service

Customers generally report positive experiences with delivery service, frequently praising the speed and... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering... See more

Customer service

Users describe positive interactions with customer service, highlighting professional, friendly, and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always apprehensive buying stuff advertised on social media especially when it comes to weight loss. However, after piling on the pounds from comfort eating after losing my husband a few months ago I... See more

Company replied

Rated 5 out of 5 stars

I have placed 2 orders so far with Protein.com. The flavors I have tried are Banana, iced cappuccino and Lemon Curd. Banana is by far my favorite. They taste so nice, are great for breakfast replaceme... See more

Company replied

Rated 5 out of 5 stars

I have tried so many items on tick-tock shop to help with losing weight but nothing compares to your protein shakes I did not think I would be able to drink them as I have a very sensitive tounge if I... See more

Company replied

Rated 5 out of 5 stars

So so easy to order from website and delivery is super quick. Customer service is amazing if needed. The flavours are outstanding can’t actually say there’s any I don’t like altho i have my favour... See more

Company replied


Company details

  1. Fitness and Nutrition Service

Written by the company

As Scandinavia’s #1 female wellness brand, we’ve been empowering women since 2017. Leading the protein revolution with over 1 million customers, our specially formulated protein powders and vitamins help women lead healthier, stronger lives. Plus, we offer free next day delivery across the UK, so you can get the products you love, fast! 🙌🏼 🇬🇧


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 44% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

so tasty I have the strawberry

so tasty I have the strawberry, raspberry white chocolate & mango tropical I prefer them with water as milk just a bit thick for me I also add 1 tbs chia seeds xx

5 May 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Heather Snedden,

Thank you so much for sending us your lovely comments!

Adding a tablespoon of chia seeds is an absolute pro-move for an extra health kick, we love that! You've picked some truly scrumptious flavours with strawberry, raspberry white chocolate, and mango tropical. Should you ever fancy adding another flavour to your collection, our next-day shipping means it can be on your doorstep tomorrow!

-Protein.com Team ❤️

Rated 4 out of 5 stars

Very nice tasting

Very nice tasting. I have only tried strawberry so far but keen to try some of the others. Use with water and it’s still nice and thick and not grainy what so ever

5 May 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Kerrie Woollard,

Thank you so much for taking a moment to leave us a review!

Strawberry is a total classic, so we are absolutely delighted to hear that you are finding it so delicious! It's brilliant that you're getting that beautifully thick, smooth texture without any graininess, even when mixing it with just water. When you are ready to expand your routine and give some of our other blends a go, our next-day shipping will have them on your doorstep in a flash!

-Protein.com Team ❤️

Rated 5 out of 5 stars

Was soo filing and tasted amazing!!

20 April 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Jo,

We are absolutely thrilled to read your lovely comments!

It is brilliant to hear that the shakes are hitting the spot for you! We are so glad they are keeping you nice and full while tasting absolutely amazing. If you ever need a quick top-up to keep you going, remember we process next-day shipping to get your tubs to you in a flash.

Rated 5 out of 5 stars

It really was delivered quickly

It really was delivered quickly , i absolutely love the 4 flavours I have had

5 May 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi MrsSusanRainbow,

Thank you so much for sending over your wonderful feedback!

Four flavours down and loving them all—that is fantastic to hear! We are delighted that you are enjoying the variety, and we'll make sure our next-day shipping service keeps delivering your future choices just as quickly.

Rated 5 out of 5 stars

First time order

First time order, arrived super quick, ordered strawberry, truly delicious, will order again.

5 May 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Sue Salt,

It means the world to us that you've shared your experience as a first-time customer!

Welcome to the family! We are so glad your first order arrived super quick and that the strawberry flavour turned out to be truly delicious. Whenever you are ready to order your next tub, our next-day shipping will ensure it's on your doorstep in no time at all.

-Protein.com Team ❤️

Rated 5 out of 5 stars

Ad didn't lie

Ordered after seeing an ad on Facebook and was given a code for 20% off - it included free next day delivery. Item was delivered the next day as promised. I usually think that powder products that you only add water too tends to not taste that good but I was so surprised by how nice the taste is and will order more flavours.

5 May 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Lisa Picton,

We genuinely appreciate you taking the time to post your review!

It’s always a bit nerve-wracking trying a new product from an ad, so we are absolutely chuffed that we managed to surprise you! We love that you're enjoying the taste with just water. We always aim to keep our promises, so we’re glad that 20% off and our next-day delivery service got everything to you exactly when expected.

-Protein.com Team ❤️

Rated 5 out of 5 stars

Very good company to order from

Very good company to order from. Very quick delivery. 👍🏻

25 April 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Carole Cole,

Many thanks for sharing your lovely comments with us today!

Short, sweet, and perfectly to the point! We are so pleased you had such a smooth experience ordering from us. We'll keep working hard to ensure our next-day shipping stays lightning-fast for your next order.

-Protein.com Team ❤️

Rated 5 out of 5 stars

Excellent delivery service received the…

Excellent delivery service received the next day. The quality of these shakes is outstanding as well as tasting great so making weight loss so much easier. Would definitely recommend

1 May 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Heather Ellis,

We are absolutely delighted to read your fantastic feedback today!

Making your weight loss journey that bit easier is exactly what we are here for! We are over the moon that you are loving the outstanding quality and great taste of the shakes. Since you mentioned our excellent service, we'll keep processing next-day shipping so you're never left waiting. Thank you for the recommendation!

-Protein.com Team ❤️

Rated 5 out of 5 stars

Great shakes

I got 3 different flavors from Protein they were all amazing. I would totally recommend these protein powders they are so tasty. I prefer them with water not milk.

5 May 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Michele,

Thank you so much for sharing your thoughts with our team!

Getting three different flavours and loving them all is a proper result! It’s brilliant to know you've found your perfect mix by using water instead of milk. If you ever fancy branching out and trying a fourth flavour, don't forget we offer next-day shipping to get it straight to your door!

-Protein.com Team ❤️

Rated 5 out of 5 stars

I was a bit sceptical about yet another…

I was a bit sceptical about yet another meal replacement thing. But I was getting depressed with my weight. Im 2 stone overweight and menopause mad. Took a risk and glad I did. Im on 2 shakes a day, plus gut shake and collagen shake. (When I remember). Haven’t been very strict with myself as I am menopausal. One month on and Im am not bloated anymore, have less cravings but I do feel full more. Im adding matcha to the coffee flavour in mornings. Someone told me it was trendy. But I did weigh myself at someone’s house( I don’t have scales) and they heard me howl at myself. I was down 2 kg after 2 weeks. (Haven’t weighed again yet). But I feel a lot better. And less moody. Bonus for all around me. Thanks

5 May 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi customer,

We are incredibly grateful for your honest and wonderful story!

Navigating the menopause is no joke, so hearing that our shakes, gut health, and collagen blends are helping you feel less bloated, less moody, and more full is absolutely brilliant! Dropping 2kg in two weeks is a fantastic bonus, and we love the trendy addition of matcha to your morning coffee shake! When you need to restock your daily essentials, our next-day shipping will have them with you in a flash. Cheers to feeling better!

-Protein.com Team ❤️

Rated 5 out of 5 stars

Delicious shakes and super quick…

Delicious shakes and super quick delivery

1 May 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Mrs Ferguson,

It’s wonderful to read your lovely feedback today!

We love keeping things simple: delicious shakes and a speedy service! We are glad you're pleased with your order, and we'll ensure our next-day shipping keeps your future deliveries arriving just as fast.

-Protein.com Team ❤️

Rated 5 out of 5 stars

Really like the shakes they taste great…

Really like the shakes they taste great you don’t get that horrible protein taste after wards

5 May 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi sian holman,

Cheers for sending us your fantastic comments!

That is exactly what we like to hear! We know that heavy, "protein aftertaste" can ruin a shake, so we've worked hard to make sure ours just taste great. Should you ever want to try a new flavour tomorrow, remember we process next-day shipping to get it to you instantly.

-Protein.com Team ❤️

Rated 5 out of 5 stars

Great tasting shakes

Great tasting shakes. Really filling and don't feel hungry at all. Weight is definitely going down
Speedy delivery

1 May 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Roberta Simpson,

We are absolutely thrilled to hear about your amazing progress!

Seeing that weight go down while you're feeling completely full and satisfied is the ultimate win-win. We are so glad you are loving the taste, too! To match your great results, we'll make sure our speedy next-day shipping service keeps delivering the goods on time.

-Protein.com Team ❤️

Rated 5 out of 5 stars

Perfect

Perfect. Issues resolved immediately

4 May 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Mrs leigh walters,

Thank you so much for taking a moment to leave us a review!

We always aim for perfection, but if something does go wrong, we make it our mission to sort it out straight away. We're glad our customer service team looked after you properly! If you ever need a quick order placed, our next-day shipping will ensure it arrives smoothly.

-Protein.com Team ❤️

Rated 1 out of 5 stars

Awful customer service

Ordered over a week ago, no delivery, contacted them on every platform they have, was told it was delayed and had been dispatched and would receive in 24 hours.. still no delivery, order says unfulfilled online, now having zero response to them when requesting a refund. Shameful customer service, would avoid at all costs. Taking to trading standards and getting my bank involved for refund!

28 April 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Lucy,

We understand how important it is to track your shipment, especially with so many people eagerly awaiting their packages right now. We are currently experiencing an incredibly high volume of orders from customers who are loving the product, and our entire team is focusing its efforts on making sure we cater to every single parcel properly. Because of this busy period, we are also receiving a large number of messages, but please rest assured that we handle these concerns properly and are working through our inbox as quickly as we can to look after you.

- Protein.com Team 🩷

Rated 5 out of 5 stars

Very quick delivery and the protein…

Very quick delivery and the protein powder mixes with water or milk without any lumps just nice and smooth just by shaking the shaker what came with it spot on

23 April 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Steven Thompson,

We truly appreciate you taking the time to share your experience!

Spot on is exactly what we like to hear! It's brilliant that the included shaker ball is doing its job and giving you a perfectly smooth mix with just water or milk. Whenever you're ready for your next batch, our quick next-day shipping service will have it sorted for you practically overnight.

-Protein.com Team ❤️

Rated 5 out of 5 stars

The ordering was easy and delivery was…

The ordering was easy and delivery was super quick and I love the shakes will be opening my second tub today coconut and pineapple delish

4 May 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Freda Houlton,

Many thanks for sharing your lovely comments with our team!

Coconut and pineapple really does taste like a holiday in a cup, doesn't it? We're delighted that you're opening your second tub today and found the ordering process so easy. Since you love them so much, remember we process next-day shipping so your third tub can be with you whenever you need it!

-Protein.com Team ❤️

Rated 5 out of 5 stars

Good product lovely flavoured and…

Good product lovely flavoured and prompt delivery

4 May 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Elaine,

We are absolutely delighted to read your lovely review today!

We love that you are enjoying the lovely flavours and finding the product so good! Providing a prompt service is a huge priority for us, so we'll make sure our next-day shipping keeps things moving swiftly for you in the future.

-Protein.com Team ❤️

Rated 5 out of 5 stars

The product is not grainey like others…

The product is not grainey like others and taste great.also sent product quickly.would highly recommend.

4 May 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi L seton,

We are absolutely thrilled to read your lovely comments!

We know exactly what you mean—there is nothing worse than a gritty protein shake, so we're chuffed that you're finding ours perfectly smooth and tasty. Since you mentioned our quick service, we'll keep processing next-day shipping so your future orders always arrive in a flash!

Rated 5 out of 5 stars

Very good

Very good, the taste of the shakes are amazing, have one for breakfast and one for lunch and a proper meal at night,

30 March 2026
Unprompted review
Protein.com logo

Reply from Protein.com

Hi Kelly Seaby,

Thank you so much for sending over your wonderful feedback!

Your routine sounds absolutely spot on, and we are delighted that the amazing taste of the shakes is making your day a bit easier. If you ever find yourself running low on your breakfast or lunch stock, remember we offer next-day shipping to keep you perfectly topped up.

-Protein.com Team ❤️

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