LUX SKIN logo
Visit website

LUX SKIN Reviews 

6,170
•
TrustScore 4.5 out of 5

4.6

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 3,251 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the online platform is extremely easy to navigate, allowing shoppers to effortlessly find items and complete their purchases smoothly. Reviewers are consistently impressed by the comprehensive product details, excellent pricing structures, and the wonderful bonus of selecting free gifts during the checkout process. However, some people mentioned that they had not received their orders yet and are patiently waiting for their packages to arrive. A few other consumers also noted occasional problems concerning faulty items, such as broken roller heads, non-working devices, or items becoming rusty.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality, affordability,... See more

Website

Reviewers mention positive feedback about the website, consistently highlighting its user-friendly interface... See more

User experience

Users describe positive interactions with user_experience, highlighting a smooth and hassle-free shopping... See more

Order

Customers had positive experiences with order, highlighting the straightforward and smooth checkout process... See more

Price

Consumers find price to be remarkably affordable, reasonable, and competitive. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole experience was quick and informative. Easy to use to look at items and proceed with purchase no hiccups fast and efficient. Discounts are amazing and the free gifts you receive. I have been... See more

Rated 5 out of 5 stars

I was skeptical about online purchases but I am more than pleased with this experience. I’m 70 , but no difficulty in placing the order, timely delivery and the price affordable. I will be a LUV woman... See more

Rated 5 out of 5 stars

Really nice easy website, got a good price reduction for buying a few extra then quite out of the blue they gave me a free gift. Seems like they truly value customers. Love it when I get good service.... See more

Rated 5 out of 5 stars

Easy to order. I haven’t received it yet but have faith from reviews that the micro needling is very good in comparison to more expensive products. I have had lux product before and was pleased with... See more

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(6,170)

3,222 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great site to use

Great site to use. Easy to maneuver around and let's you see all the items on sale.
Even nicer to get a free gift , which you get to choose while ordering.
Quick delivery options and sage to use as they use the SHOP payment way aswell so can track you order.
Will definitely recommend site to others

7 August 2026
Unprompted review
Rated 5 out of 5 stars

ready to glow

It was very easy ordering and this site helped me pick what kind of serum I needed for my face I am so excited to receive my order I heard it works wonders ! Also prices are amazing

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Repeat / brand loyal consumer

I am a very brand loyal consumer, having purchased the product several times already. The results are truly wonderful, the service is great, and the whole sales process is truly seamless. When I have had problems, they were quickly and professionally resolved.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Best affordable skin care ,all in one placs

I havs been with lux skin for almost two years and my skin renewal journey has been wonderful. It is so easy to search for products and deciding what to buy and what is best for your skin .i also wanted to mention about customer service specially Ana,she is wonderful, always helpful and reply to your query whenever you need advice or help .

6 August 2026
Unprompted review
Rated 5 out of 5 stars

The whole experience was quick and…

The whole experience was quick and informative. Easy to use to look at items and proceed with purchase no hiccups fast and efficient. Discounts are amazing and the free gifts you receive. I have been using the site for some time.

6 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look