Delivery time good. Delivery charges not fair, it's too expensive. Product received in good condition. Product quality is good. --> only wants to know about, warranty process, as my kooforwa... See more
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Process: Had no issues with UBUY in getting the item, was delivered earlier than expected. Ordered from US to IN. Note: Their shipping and handling charges were 100 USD. Despite paying this amount... See more
Company replied
Can get whatever I want from International brand but sometimes it shows "Out Of Stock" or "Can't be Delivered in Ur Add." And the Coustom duty(DHL) is very High
Company replied
Company details
Written by the company
Ubuy is India's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy India. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, Hong Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in India. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓100 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Products, Fashion | Ubuy India
Contact info
52/183, Ubuy Tower, Opp. HCG Cancer Hospital, VT road Mansarovar, 302020, Jaipur, India
- (+91) 7901655023
- info@ubuy.com
- ubuy.co.in
4.0
Great
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Swift and precise !
Loved Ubuy's service in association with the international courier service. Got everything cleared in time.
23 January 2026
Unprompted review
Reply from Ubuy India
Hello Sourav,
Thank you for your feedback.
We’re delighted to hear that you had a swift and smooth experience, and that everything was handled efficiently. Your support is truly appreciated, and we look forward to serving you again.
Best Regards,
Team Ubuy
Reply from Ubuy India
Hello Anuj,
Thank you for your feedback.
We’re delighted to hear that you had a great and fantastic experience with us. Your support is truly appreciated, and we look forward to serving you again.
Best Regards,
Team Ubuy
Reply from Ubuy India
Hello Biswajit,
Thank you for your feedback.
We’re pleased to hear that your delivery was prompt. Your support is appreciated, and we look forward to serving you again.
Best Regards,
Team Ubuy
Good Service
Good Service, prompt dispatch and delivery of the product, but customs clearance and procedure is cumbersome and time consuming which delayed the delivery inspite of our request for express delivery.
14 January 2026
Unprompted review
Reply from Ubuy India
Hello Venkatesh,
Thank you for sharing your detailed feedback.
We’re glad to hear that you were satisfied with our service and the prompt dispatch of your order. We understand that customs clearance procedures can sometimes be time-consuming, even with express delivery, and we appreciate your patience in this matter.
Your feedback is valuable to us, and we look forward to serving you again with an even smoother experience.
Best Regards,
Team Ubuy
Reply from Ubuy India
Hi EZHIL SIVAM R,
Thank you for your feedback! We’re glad you had a great experience.
Best regards,
Team Ubuy
effortless
25 December 2025
Unprompted review
Reply from Ubuy India
Hi Srinivas,
Thank you for your feedback! We’re happy to hear your experience was effortless.
Best regards,
Team Ubuy
Customs and shipping costs are high
Customs and shipping costs are high. And time taken to ship is long for imported products.
14 January 2026
Unprompted review
Reply from Ubuy India
Hi Chrys,
Thank you for sharing your feedback. We understand your concerns regarding customs charges, shipping costs, and delivery timelines for imported products. These costs and transit times are influenced by international regulations and carrier processes, but we’re continuously working to optimize them wherever possible. Your input is appreciated and helps us improve our service.
Best regards,
Team Ubuy
They charge a bomb in terms of shipping…
They charge a bomb in terms of shipping cost and customs. Sometime these costs are more than the product itself
Prefer using desertcart or distausa websites for much cheaper delivery.
27 January 2026
Unprompted review
Reply from Ubuy India
Hello Vivek Bhaktha
Thank you for taking the time to share your feedback. We sincerely apologize for the disappointment caused by the shipping and customs charges on your order.
We understand how frustrating it can be when these additional costs add up. Since we source products globally to offer unique and international items, orders are shipped directly from overseas, which involves international air freight. This, along with variables like the product's weight, size, and category, determines the shipping fee.
Regarding customs duties and taxes, these are regulations set and collected by your local customs authorities, and unfortunately, are not within our control or included in our product prices.
We are constantly working to improve our service and appreciate you bringing this to our attention.
Warm regards,
Team Ubuy!
Reply from Ubuy India
Hello Usha Nandhakumar
Thank you for the perfect rating! We're delighted that everything was just right, from the product to its delivery. Your satisfaction is what we aim for every time. Come back and see us again soon!
Warm regards,
Team Ubuy India!
The transperent updates on the product…
The transperent updates on the product movement and packaging/delivery.
5 January 2026
Unprompted review
Reply from Ubuy India
Hello Sanjeev Monga
Thank you for the fantastic 5-star review! We're so glad our transparent updates on your order's journey made a positive difference. We work hard to ensure a smooth and clear experience from checkout to delivery, and feedback like yours makes it all worthwhile. Thanks for choosing Ubuy India! We can't wait to help you with your next find.
Warm regards,
Team Ubuy India!
I got the product and it's not damaged
I got the product and it's not damaged
27 December 2025
Unprompted review
Reply from Ubuy India
Hello M Pranav
Thank you for the excellent 5-star review! We are delighted to hear that you received your product promptly, in perfect condition, and that you were happy with our communication throughout. Ensuring a safe delivery and a transparent experience is our goal. We hope to serve you again soon.
Warm regards,
Team Ubuy India!
Very fast and reliable
8 January 2026
Unprompted review
Reply from Ubuy India
Dear Kartekeya Myadam
Thank you so much for taking the time to share your 5-star review! We are thrilled to hear that you had a very fast and reliable experience with Ubuy India. Our team works hard to ensure seamless and timely service, and your kind words truly motivate us to keep raising the bar.
We look forward to serving you again soon!
Warm regards,
Team Ubuy Inda!
Ease of buying products that aren't…
Ease of buying products that aren't shipped to India by manufacturer directly.
Up to date website tracking.
30 December 2025
Unprompted review
Reply from Ubuy India
Hello Shrinath
Thank you so much for this wonderful 5-star review! We're thrilled to hear that you appreciate our core mission of providing access to products from around the globe and that you found our website tracking up-to-date and reliable. It’s our goal to make international shopping seamless for our customers in India. We truly appreciate you choosing Ubuy and look forward to serving you again soon!
Warm regards,
Team Ubuy!
Promt action as committed
Promt action as committed. Excellent services
9 January 2026
Unprompted review
Reply from Ubuy India
Hi Saraswathi,
Thank you for your feedback! We’re glad to hear the service was prompt and met your expectations.
Best regards,
Team Ubuy
The product worked as expected
The product worked as expected, and the delivery was on time
26 December 2025
Unprompted review
Reply from Ubuy India
Hi Deepak,
Thank you for sharing your experience! We’re happy to know the product worked as expected and was delivered on time.
Best regards,
Team Ubuy
The buying experience from abroad
The buying experience from abroad through UBuy was excellent and seamless experience from time of purchase, custom clearance and delivery. The only observation is that there were couple of visible scratches on both clutch levers.
9 January 2026
Unprompted review
Reply from Ubuy India
Hi Arun,
Thank you for your detailed review. We’re pleased to hear you had a seamless buying experience overall. We sincerely regret the scratches on the clutch levers and appreciate you bringing this to our attention—our team will take this feedback seriously to improve quality checks.
Best regards,
Team Ubuy
Very nice product.good response.
5 January 2026
Unprompted review
Reply from Ubuy India
Hi Jayakumar,
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the product and our service. Your feedback really motivates us to keep delivering our best. 😊
Best regards,
Team Ubuy
I was constantly informed of everything
I was constantly informed of everything
2 January 2026
Unprompted review
Reply from Ubuy India
Hello Amogh Sridhar,
Thank you for your review! We’re glad to hear that you were kept informed throughout the entire process. Keeping our customers updated at every step is very important to us.
We truly appreciate your trust in Ubuy and look forward to serving you again.
Best regards,
Team Ubuy
Order with confidence
with confidence, i can order an items from outside india including shipping. Little expense. but, it works.
1 December 2025
Unprompted review
Reply from Ubuy India
Hello Sundararajan Muthusamy,
Thank you for sharing your feedback! We’re glad to know that you felt confident ordering items from outside India with Ubuy and that the process worked smoothly for you. We understand your point about the cost and truly appreciate your understanding when it comes to international shipping and imports.
Thank you for choosing Ubuy. We look forward to serving you again.
Best regards,
Team Ubuy
Actually the size i received is a…
Actually the size i received is a smaller fit.can it be exchanged?
23 December 2025
Unprompted review
Reply from Ubuy India
Hello Sambit
Thank you for reaching out, and please accept our sincere apologies for the inconvenience caused by receiving an item that does not fit correctly.
We have searched our records but were unable to locate the specific details associated with your reviewer name. To assist you promptly and initiate an exchange for the correct size, kindly email us directly at info@ubuy.com with your order details and a brief summary of your concern.
We are here to help resolve this for you as quickly as possible.
Sincerely,
Team Ubuy India!
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