Tyre Pros Reviews 

Friendly, outstanding customer service! Quiet waiting room with complimentary chocolates!0)
Jay was very polite, on the phone. With a no wait, bring the car in straight away answer was a dream come true!
The tyre was checked and I was on my way in no time!
Thanks to TyrePros I can have a hassle free tyre experience!

"Popped in with no appoitment because I couldn’t inflate one of my tyres. The staff were very helpful and efficient—within 5 minutes everything was sorted. Great service, definitely recommend!” (Royston branch)

I went to STS tyre pros in East Grinstead after wasting 2-3 hours,unsuccessfuly,trying to get approval under the insurance we have with AutoProtect for the replacement of 3 tyres. In desperation I went to my goto company for anything to do with tyres and they got the problem sorted with a tale of woe about how long it took to achieve.

I have no hesitation in recommending them for any tyre problems.

RJM

Absolutely fabulous service. I called this morning as I had a blow out and they said to come straight in. I was back on the road within 15 minutes. The staff were very polite and helpful and definitely made my day much better than it could have been. I will be using them again nd recommending them.

I had driven to Gillingham to meet friends when my exhaust started growling like a tiger with a sore throat. The team at Tyre Pros in Gillingham were amazing. They went out of their way to get the correct part and fitted it quickly. They even checked my tyres while waiting for the exhaust part to arrive.
They were kind, friendly, caring and efficient. I was beyond impressed.

Called them at 09:15 this morning to see if they would take my daughters car as it was being recovered having had 2 blowouts. They could not have been more helpful. They took the car in at 09:50 and replaced the tyres, and sorted the alignment. She was back on the road within the hour! Such helpful gents and I would give 10 stars if I could!!

The team at Tyre Pro was super-helpful in helping to get me back on the road, in time for an important event. I turned up at 4pm on a Saturday afternoon and received the friendliest, most professional and good-humoured service ever, not to mention the excellent quality of tyres and fitting!

Booked online through Kwik Fit website (with 'Kwik Fit (Formerly Tyre Pros)' on New North Road, Huddersfield, HD1 5QR) for a brake fluid change, which was overkill anyway as I just needed my brakes bleeding after a mechanic friend of mine changed the pads and discs and a caliper he felt was weeping at the rear. As my mechanic friend did not have a lift and he only had time to bleed the caliper in the affected left corner with me, he advised that although the system was pressurised, but a slight spongey feeling at the top of the pedal would be best looked at by people with a lift to fully bleed the system and worst comes to worst, ask for a brake fluid change. Therefore I carefully drove the 0.5 mile down the road to the KwikFit after paying for a Brake Fluid Change just to be safe. I had used an older bottle of DOT4 (as required for my vehicle model) but was happy to pay for the fluid change to refresh the existing brake fluid to be on the safer side.

I took it in to this awful Kwik Fit, they didn't want me to work from their waiting room and said it would take a few hours at least as they didn't have DOT4 in stock and draining brake fluid apparently takes a few hours...... I had booked in the slot for 11am and they initially said they did not have me booked in, but then after showing my email confirmation, they accepted my key. I walked to find a coffee shop to work from, but on my way within about 10mins, I had a call saying that they refuse to work on a car that has had someone other than themselves changing parts on it. I explained it was a qualified mechanic friend, that I paid for a full fluid change for £50 paid up front, but wouldn't they at least undertake the 'Free Brake Safety Check' that is advertised all over their website and outside their workshop, but they refused to even do this. Numerous excuses were given from the initial caller, then during a follow-up call with the manager about 10mins later who was trying to accuse me of using the wrong type of brake fluid (it was the correct DOT4 but a few months old). I advised them that the brake fluid used to top off the system was in the boot so could have been looked at, and that I was just worried about the system having air in it (I said that the fluid may be aeriated causing some confusion), but that my only worry was that there was air in the presurised system (indicated by the spongey pedal at the top but full braking performance), and that I would prefer a professional mechanic change the fluid completely, or at least perform their much advertised 'Free Brake Safety Check' as I obviously do not have a lift to bleed them myself. They refused to even look at it, and didn't even move the car from where I parked it once (as I parked at a funny angle and this angle did not change whilst I walked off thinking my car would be at least moved in my appointment time of 11am). Absolutely shocking service from a place where you would expect them to want you to leave with safer brakes, than be so afraid to even look at a car where another mechanic/company had touched it previously. I walked back and waited until after 45 mins of them 'speaking to the manager' (and with my car in full view having still not been moved the entire time), the final expected phone call came with them continuing to refuse to even look at the car or offer a 'Free Brake Safety Check'. Frankly, I would recommend avoiding completely this place all together, as Kwik Fit (formerly Tyre "Pros") will waste your time and be rude whilst doing so. I would hate to think of what they would do if somebody had actually brought in a car with brake issues after paying another place to do a service they were not happy with, as it seems Kwik Fit would rather you drive off in a potentially unsafe vehicle than offer the standard 'Free Brake Safety Check' they advertise everywhere. Shocking, AVOID.

I always use sts tyre pros in Canterbury because they are professional and polite, never doing work unless really needed. I visited again today and as ever, they were polite and knowledgeable and treated everyone with respect. Lawrence, who checked my tyre for damage, was friendly and helpful when explaining the issue and because no significant work was required I was not charged. I would highly recommend.

Awful service, simple oil change has cost me over £600 in repairs, and their answer oh but it's not our fault, despite 3 other mechanics disagreeing, who usef to work for the car manufacturer. Awful customer service, avoid like the plague

Went to STS Tyres today in Acle Norfolk to get two front tires for my Porsche Boxster. The two guys there were very friendly very professional and very helpful. Their service was first class and I definitely recommend them to anyone else looking for replacement tyres have a very fair place. I’ll definitely go back there again. Thank you, Kieran and Ross. Regards, David.

This isn't a review of a location
but of the shocking way there HR and above managment deal with there team.
Three email sent to HR and one to Dan (Boss) has neither acknowledged or answered.
They should be reminded that abdication isn't absolution.

Tyre PRO'S my arse.

Fitted faulty discs and tried to ignore consumer laws, manager rude until proved he was lying.

always give excellent service with a efficient friendly manner. Banbury branch

Pro tyres chester

All wheel drive alignment on a infiniti QX30.

Great service all round, efficient, friendly and professional.

Everyone I spoke with was excellent and the guy that worked on my car couldn't have done more. He kept me informed on what he was doing and why. He completed the work very quickly to a very high standard.

I can't fault any part of the service, great place.

Visited tyre pro today to recharge air conditioning on vavaro van, very pleased with the results, thankyou everyone would and will recommend

I think this place is just the best there is. The staff are great, especially Eamonn, he is an absolute gent! I have used them before and will use them again because if you have a problem with your car they will do their very best to help you, and as quick as they can. Had two tyres fitted today and an alignment, and was emailed a useful vehicle checks report too, which is super helpful. 10/10, gold stars all round.

Rude and aggressive staff. Won’t be using this company.

They were very professional and extremely helpful. Saw me at short notice and accommodated my tyre replacements. They even waited for me to find my wheel nut which led to me being 30 mins late for my appointment. Will definitely use again. Special thanks to the young man (sorry I didn't take his name) at the desk who went above and beyond to help me.

Really helpful, professional service at the Canterbury branch. Thank you Lawrence for sorting out my tyre problem.