TW Suspension Tech Reviews 271

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the professional setup and the team's excellent work ethic. Many people appreciate the fast and prompt service, along with the super-fast turnaround and excellent technical attention to detail. Reviewers also frequently mention the great communication, with updates provided throughout the process and helpful, informative advice tailored to individual needs. The products are consistently described as top quality and a brilliant improvement, with many noting the transformative effect on their bikes. The staff are highly regarded for their knowledge, helpfulness, and friendly approach, making interactions pleasant and productive.

What people talk about most

Service

People report positive experiences with service, often highlighting the fast, prompt, and excellent service... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting excellent communication and prompt... See more

Customer service

Consumers find customer service to be positive, with many reviewers expressing satisfaction with the help,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The new rear shock from tractive has addressed the failings of the standard Honda suspension.uprated spring to suit my requirements ,effective rebound damping, easy to adjust spring preload with remo... See more

Rated 5 out of 5 stars

I was looking for help regarding the rear suspension on my Scout Bobber. After doing some research I found TW Tech Suspension. I bought a pair of second hand Ohlins and took them to Teut at TWTS an... See more

Rated 5 out of 5 stars

TW Suspension Tech is simply the best Motorcycle Suspension Dealer and Technicians in hte UK. Unsurpassed knowledge and also great advice. Teut rebuilt my front forks with upgraded internals a... See more

Rated 5 out of 5 stars

Great service from a suspension magician. Teut set and adjusts my brothers R1 race bike. This weekend at Donnington Park he worked his magic on my road Ducati X-Diavel. What a difference! From a soggy... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

TW Suspension Tech specialise in all elements of motorcycle suspension sales, servicing, tuning and set up. We are premier dealers and service center for K-Tech, Bitubo, Nitron, YSS, Andreani, Race Tech, Dal Soggio and Tractive. With over 12 thousand products available to order online.


Contact info

4.9

Excellent

TrustScore 5 out of 5

271 reviews

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1-star

Asks customers to review

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Rated 5 out of 5 stars

Absolutely delighted with the service I…

Absolutely delighted with the service I received.
Took my fork legs from my Street Triple RS, oil literally spewing from one of them.
Teut cleaned the offending fork leg, replaced the seals, serviced them,topped them up with oil... job done....
Delighted..... These lads know what they are doing.... they are also great to talk to...
Wouldn't hesitate in recommending them,

PS.... No oil leaks.... and the bike feels mega...!!!
Thanks Lads......Top job....!!!

13 July 2024
Unprompted review
Rated 5 out of 5 stars

Wow!!

Wow ordered my steering damper on a Tuesday and it arrived the next day. The whole assembly looked the part and looked very well made.

30 June 2024
Rated 5 out of 5 stars

Many thanks to the chaps at TW ...I…

Many thanks to the chaps at TW ...I rode my B king up to preston this week for a set up to my weight .After a chat i found out these guys do the BSB circuit and set ups for the racing teams ..
Well i knew straight away that im in good hands here and they proffesionally set about my bike and within the hour and at a very reasonable price all done.
The difference was like nite and day , WOW !...Its good.
Having a safe perfect handling bike is priceless and for 50 quid.....Do it !.
Cheers TW ....Happy man.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Trusted supplier

I respect Teut's knowledge and skills especially after he rebuilt and vastly improved an apparently non-rebuildable Triumph shock for me.
This time I was just after a budget upgrade for an old bike but the price, choice of payment, advice, delivery and comms were all spot on.
Now fitted and working and if it will just ease off pouring down even a little bit I'll get out and try it.
Thanks for a good transaction

13 June 2024

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