TW Suspension Tech Reviews 271

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the high quality of the products provided, often noting significant improvements in their bike's performance and handling. The staff is frequently highlighted for their helpfulness, professionalism, and extensive technical knowledge, making interactions pleasant and informative. Reviewers also commend the excellent customer service, characterized by clear communication, quick turnaround times, and a personal, honest approach. Some people also felt that the product itself is highly recommended and speaks for its quality, with many expressing satisfaction with the results and the value for money.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently reporting excellent service and value... See more

Product

Customers consistently note positive experiences with product, stating that it does exactly what it says and... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, knowledge, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many highlighting the helpfulness,... See more

Quality

People report positive experiences with quality, noting that their bikes feel significantly better to ride... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The new rear shock from tractive has addressed the failings of the standard Honda suspension.uprated spring to suit my requirements ,effective rebound damping, easy to adjust spring preload with remo... See more

Rated 5 out of 5 stars

I was looking for help regarding the rear suspension on my Scout Bobber. After doing some research I found TW Tech Suspension. I bought a pair of second hand Ohlins and took them to Teut at TWTS an... See more

Rated 5 out of 5 stars

TW Suspension Tech is simply the best Motorcycle Suspension Dealer and Technicians in hte UK. Unsurpassed knowledge and also great advice. Teut rebuilt my front forks with upgraded internals a... See more

Rated 5 out of 5 stars

Great service from a suspension magician. Teut set and adjusts my brothers R1 race bike. This weekend at Donnington Park he worked his magic on my road Ducati X-Diavel. What a difference! From a soggy... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

TW Suspension Tech specialise in all elements of motorcycle suspension sales, servicing, tuning and set up. We are premier dealers and service center for K-Tech, Bitubo, Nitron, YSS, Andreani, Race Tech, Dal Soggio and Tractive. With over 12 thousand products available to order online.


Contact info

4.9

Excellent

TrustScore 5 out of 5

271 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Fast and prompt service

Fast and prompt service, all you could ask for and the shocks absorbers I purchased are a brilliant improvement on my Royal Alloy GP300 scooter. Highly recommend company 🌟🌟🌟🌟🌟

20 May 2026
Rated 5 out of 5 stars

I emailed Teut as I am deaf to one ear…

I emailed Teut as I am deaf to one ear & he was most helpful with speedy replies to all of my enquiries with advice on which shock absorber would suit my needs, nothing was too much trouble & I heartily recommend T W Suspension Tech to anyone thinking about upgrading their shocks

11 June 2026
Rated 5 out of 5 stars

Teut is a suspension wizard.

Teut is a suspension wizard.
His ride in/out suspension checkups are the best money you can spend on your bike.
Recently reworked the front forks on my non sportsbike after sorting my track bikes. A world of difference.

6 May 2026
Rated 5 out of 5 stars

Every once in a while you use a company…

Every once in a while you use a company that restores your faith in customer service and professionalism.
After discovering a leaking fork seal 4 days before going on a European trip and panicking about getting the front forks of my Ducati serviced and repaired I needn’t have worried so much. Super fast turnaround and excellent technical attention to detail are clearly what these guys excel at. If you’re expecting to pay a premium for this level of service you’ll be very happily surprised. They are not expensive. Very worthy of the high praise and I thoroughly recommend TW Suspension Tech. Fantastic job guys and thank you.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service from a suspension…

Great service from a suspension magician. Teut set and adjusts my brothers R1 race bike. This weekend at Donnington Park he worked his magic on my road Ducati X-Diavel. What a difference! From a soggy front and a harsh rear to a composed balanced bike that feels so much better in corners. I’d recommend TW Suspension to everyone…except I don’t want him getting too busy 😂 seriously, if you’re thinking about it, do it, you won’t regret it.

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Very happy with the help, communication and work done on my 890 Adventure forks. Would not hesitate to recommend TW Suspension Tech to anyone looking for help setting up their bike.

5 May 2026
Unprompted review

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