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Twist Teas Reviews 

504
•
TrustScore 5 out of 5

4.8

Tea Store
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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exquisite and delicious teas, highlighting their full, authentic flavors and high quality that stand out from others. Reviewers frequently mention the efficient and easy ordering process, coupled with swift, well-packaged delivery and excellent customer service. Many also value the thoughtful personal touches and the pleasant surprise of free samples often included with their orders. The overall experience is consistently described as excellent, with customers expressing high satisfaction and reporting no significant recurring issues.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the delicious taste and high quality... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the high quality and distinct... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting its speed and efficiency. Many... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of the ordering process and... See more

Service

Clients share positive opinions on service, consistently praising the excellent customer service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love this company! Their teas are exquisite and I look forward to sampling some more in the future. The packaging is functional and easy, their flavours are delightful. They give wonderful... See more

Rated 5 out of 5 stars

I first came across Twist Teas by accident in a cafe in Poole, Dorset about five years ago. What struck me was the distinct flavour and high quality of the tea, very different from the competition. I... See more

Rated 5 out of 5 stars

Easy to order these teas, what I love is the concise explanation of each tea and their values. My favorite is Breakfast Boost, a great tasty black tea, smells like the tea in the teapot my nan used t... See more

Rated 5 out of 5 stars

Twist Teas are refreshing and easy to enjoy. The blend of brewed tea and fruity flavour tastes smooth and not overly sweet. It feels light and crisp, making it a great choice for relaxing or spending... See more

Company details

  1. Tea Store
  2. Tea Market Place
  3. Tea Wholesaler

Written by the company

We've always loved tea. There's nothing like it to lift the spirits and raise a smile, whether alone or with others, out and about or in the comforts of your own home. In January 2017, we decided to do something really innovative for lovers of tea and set about creating a range of the finest whole leaf teas, herbs and fruits, blended to delight taste buds and bring a smile to its drinkers. Frankly, we were a little underwhelmed by the teas available in the supermarkets (and a little disappointed to learn that even the cutesy, more expensive brands are invariably just owned by the massive brands anyway.) Our blends are full of little surprises that make them different. An additional ingredient with a functional benefit…or an unconventional flavour pairing that transforms something nice into something spectacular. A tea that’s specifically designed to be drunk cold or one that tastes so good it must be bad (but isn’t). We like to think of them as Blends With Benefits. Now, we have a range of over 40 delicious, healthy and innovative blends that are available direct through our website, and in cafes, restaurants, hotels, offices and independent retailers all over the UK. Whether you need something to get you started, boost your energy or help you sleep, whether you want a guilt-free treat without calories for yourself or a healthy drink for the children, try tea with a Twist.

Contact info

4.8

Excellent

TrustScore 5 out of 5

504 reviews

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4.8

All reviews

(504)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Speedy Order

I find the website a bit tricky to use but my order for their lovely Christmas teas came really quickly and the complementary tea bags were a delightful surprise. Looking forward to trying them too.

27 October 2025
Rated 5 out of 5 stars

Refresher Green tea

Good range of teas with easy ordering and fast delivery. Will order the Refresher Green Tea again, very tasty.

25 October 2025

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