Slab Artisan Fudge Reviews 329

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and high-quality fudge, often highlighting its creamy texture and the wide variety of flavors, especially the vegan options. Many reviewers consider it the best fudge they have ever tasted, with some expressing their intention to reorder soon. The ordering process is described as easy, and the delivery service is frequently commended for being quick, timely, and well-communicated. Customer service is also highly rated for being helpful, responsive, and efficient in resolving issues. However, some customers reported issues with packaging appearing cheap or damaged, and in a few instances, products arrived with short best-before dates or even developed mold. A few people also mentioned that gift notes were missing and that delivery took a long time for some orders.

What people talk about most

Product

Users describe positive interactions with the product, with many reviewers consistently praising the fudge as... See more

Quality

People report positive experiences with quality, often describing the fudge as delicious, creamy, and the... See more

Order

Customers consistently note positive experiences with order, finding the ordering process easy and being kept... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the very fast and quick... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as amazing, responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing fudge and excellent customer service! Great value homemade fudge. Brought a selection for a birthday present. Ordered a carton, however a slab packet was delivered in a packing error. Once... See more

Company replied

Rated 5 out of 5 stars

The fudge is delicious and super creamy! I love the selection of vegan flavours available. When I received my order, I noticed there was an extra bar of a different flavour for me to try. This was a k... See more

Company replied

Rated 5 out of 5 stars

Very pleased, ordered a box for a vegan friend and also treated our family a box of dairy. After putting the order in I decided to add another vegan one for a dairy intolerant friend. costumer service... See more

Company replied

Rated 5 out of 5 stars

Have ordered from these guys a couple of times and been impressed both times. Good communication and speedy shipping. Fudge was delicious and had reasonable dates for a non supermarket product. Highly... See more

Company replied


Company details

  1. Food Producer
  2. Confectionery
  3. Confectionery Wholesaler
  4. Food Manufacturer

Written by the company

Buy fudge online from an independent, family run small business. Based on the Isle of Wight, posting all over the UK. - Small batch 👊 artisan fudge. - Dairy & vegan 🌱 fudge ranges available to buy. - All our Slabs are packaged in 💯% biodegradable bags with recyclable sleeves 🌍 - Slab Artisan Fudge differs from mass produced fudge in that it is made lovingly by hand in small batches. - The result? A unique fudge with a distinctive flavour and texture – creamy, rich and unctuous. - From the indulgent Death By Chocolate to the beautifully fruity Lemon Meringue. All our fudge flavours are cooked by hand on the stove-top by our passionate artisan fudge-makers. - Free postage on orders £25+ via Royal Mail Tracked 48. Orders £40+ will be sent free via Royal Mail Tracked 24 📦 Grab a Slab! - Slab was established in 2015 after a winter of fudge experimentation and practise. Our aim was to create a range of artisan fudge that was both unique in appearance and mouth-wateringly delicious. After many years of recipe tweaking and brand development, we now have a range of decadent, eye-catching artisan fudges all made by hand and wrapped in our Slab depot. Cheers Rachel and Steve


Contact info

4.8

Excellent

TrustScore 5 out of 5

329 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Check the best before dates

Edit
Customer services replaced the fudge very quickly after I left this review.
I ordered 2 gift packs for birthday gifts, but they arrived with very short best-before dates, so they could not be gifted. The website had stated that the bars come with at least 4 weeks of best before. Only 1 of the 8 bars met this. A week and a half after they arrived two bars have developed mould despite still being in date by a couple of days and stored correctly. Don't think we will risk eating the remaining.

1 May 2026
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Reply from Slab Artisan Fudge

Hi Tara, I am so sorry for this.. as discussed via email I have made all fresh replacements for you this week and these were all shipped out to you yesterday. We are reviewing our best before dates - generally our fudge lasts far longer than the dates on the packets but given your experience which we assume is to do with the unusual hot weather we had recently, we are taking steps to reassess. Again I am sorry the fudge you originally received wasn't acceptable, and I hope you enjoy the freshly made replacements when they arrive. Best wishes, Rachel

Rated 5 out of 5 stars

Great service .Great Fudge

I did multiple orders for my family who live away from me.. ordering was easy and I was kept informed all the way. Great service

29 March 2026
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Reply from Slab Artisan Fudge

Thanks for all the orders John! And for the fab review 😊

Rated 4 out of 5 stars

I ordered two different flavours

I ordered two different flavours. I won't be eating them as they are an Easter present for a friend. They look delicious though!

13 March 2026
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Reply from Slab Artisan Fudge

Many thanks for the positive feedback Christine, much appreciated 😊

Rated 5 out of 5 stars

Amazing fudge!!!!!!

Packaged very well / neatly and absolutely delicious! Definitely high quality and worth the money :-)

7 March 2026
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Reply from Slab Artisan Fudge

Many thanks for the fab review Rhiannon! 😊

Rated 5 out of 5 stars

Mother's day gift

Quick and easy to order. Sent as a Mother's day gift. It arrived on the day we were told it would arrive.My mum hasn't tried any of it yet as it isn't mother's day yet, but she was pleased with the presentation if the fudge.

2 March 2026
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Reply from Slab Artisan Fudge

So glad to hear everything went smoothly with ordering from us Diane, hope your Mum enjoys the fudge! 😀

Rated 5 out of 5 stars

Amazing fudge and excellent customer…

Amazing fudge and excellent customer service! Great value homemade fudge. Brought a selection for a birthday present. Ordered a carton, however a slab packet was delivered in a packing error. Once informed, Steve got straight back to me and organised a replacement straight away. Thanks again. Looking forward to the next order already :)

6 March 2026
Unprompted review
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Reply from Slab Artisan Fudge

Thanks so much for the positive feedback Kate! Apologies again for the mix up, and hoping the replacement gets to you safely 😊

Rated 5 out of 5 stars

Slab fudge.

Fudge arrived quickly, good communication. Great products!

22 January 2026
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Reply from Slab Artisan Fudge

Many thanks for the fab review Jenny 👌

Rated 5 out of 5 stars

Absolutely delicious

Absolutely delicious - the best fudge I've ever had!! Such great service too. I had a slight issue with a wrong item being sent and they couldn't be more helpful to get it out to me as quickly as possible. What a lovely team.

18 December 2025
Unprompted review
Slab Artisan Fudge logo

Reply from Slab Artisan Fudge

Thanks so much for the great review Corinne, glad you liked the fudge 😊

Rated 5 out of 5 stars

Yummy, creamy fudge!!

The fudge is delicious and super creamy! I love the selection of vegan flavours available. When I received my order, I noticed there was an extra bar of a different flavour for me to try. This was a kind gesture and much appreciated! I'm happy to support this company and will be putting another order in very soon! I look forward to trying those limited edition vegan slabs - they all sound so nice! Thanks, guys. Keep making yummy vegan fudge!!

27 January 2026
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Reply from Slab Artisan Fudge

Thanks so much for the fantastic feedback Dean, very much appreciated! 😊

Rated 5 out of 5 stars

Great purchases both times ive ordered

Great purchases both times ive ordered!
Quick delivery, lots of information communicated and very responsive to any queries!
Awesome christmas present for family and treat for myself :)

15 January 2026
Slab Artisan Fudge logo

Reply from Slab Artisan Fudge

Thanks so much for the orders Emily, glad you enjoyed! 😊

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