Tunbridge Wells Shutters Ltd Reviews 

336
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Great service from start to finish, we had all quotes sent promptly as requested to help us decide. Steve knowledge is very helpful to decide the best options and we were then kept up to date with del... See more

Rated 5 out of 5 stars

We love our shutters and would definitely recommend using Tunbridge Wells Shutters. My family had used them previously and I’m very glad I also did.

Company replied

Rated 5 out of 5 stars

From start to finish Steve and the team were excellent. They measured, supplied and fitted perfect new shutters for all the windows in our new home. We were particularly pleased with the shutters for... See more

Company replied

Rated 5 out of 5 stars

Have used TW Shutters in our previous house and were really pleased with the results. New house now - new shutters. They look great. Professional job and Steve kept us up to date with delivery and... See more

Company replied

Company details

  1. Blinds Shop
  2. Furniture Store
  3. Interior Designer
  4. Window Treatment Store

Written by the company

Established in 2011 we are an independent company with the goal of providing high quality bespoke window shutters to homeowners and businesses. Since then, Tunbridge Wells Shutters has gained a reputation for exceptional service, expertise and attention to detail. Our customer reviews back up our ethos in delivering expertly fitted high quality shutters. Our service is always professional and our completely bespoke shutters ensure our customer's individual tastes and needs are met. Our knowledgeable team will be happy to help with design ideas and will assist you in making a great choice for your room. We only use our own fully trained and experienced fitters, no sub-contractors, which means your shutters will be fitted to perfection. Whether it's a simple installation or a complex project, our team is dedicated to providing a seamless stress-free experience for our customers. With lots of shutter companies out there you need to ensure that experience and a professional customer service are high on your list and this is what sets us apart in the industry. We pride ourselves on our: - Excellent customer service - Efficient communication - Expert advice - Precision measuring - Perfect fitting

Tunbridge Wells Shutters

Written by the company

Local and independent with over 10years experience

Contact info

5.0

Excellent

TrustScore 5 out of 5

336 reviews

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5.0

All reviews

(336)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product, installed by professionals, good company to deal with, very happy, this is the second time we have used them.

22 September 2021
Tunbridge Wells Shutters Ltd logo

Reply from Tunbridge Wells Shutters Ltd

Thank you Chris for using TWS again and leaving us a review.
Regards, TWS

Rated 5 out of 5 stars

All done with great care and skill

All done with great care and skill. Very jolly to deal with too. Highly recommend.

22 September 2021
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Reply from Tunbridge Wells Shutters Ltd

Thank you Tim for taking the time to leave us a review. Very glad you were happy.
Regards TWS

Rated 5 out of 5 stars

Excellent job, very pleased

Excellent job. Recommend this company.
The fitting was well done and the workmen are extremely tidy.

Even if there were delays that were out of their control, I felt well informed of the progress as I waited for my shutters.

5 August 2021
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Reply from Tunbridge Wells Shutters Ltd

Thank you Judy for leaving us a review. We are pleased you found us professional and tidy to work with.
Regards, TWS

Rated 5 out of 5 stars

Shutters

It was worth the wait we are very pleased with the shutters There is lots of light and we can close them for privacy they look great.

23 July 2021
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Reply from Tunbridge Wells Shutters Ltd

Thank you Georgia for taking the time to leave us a review. Glad you like them!
Regards, TWS

Rated 5 out of 5 stars

Very user friendly

Very user friendly. Installed efficiently and really pleased with the outcome

22 July 2021
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Reply from Tunbridge Wells Shutters Ltd

Thank you Simon. We are glad you were happy with the shutters and the installation. Many thanks, TWS

Rated 5 out of 5 stars

Amazing 5* shutters

From beginning to end, very professional and I cannot fault the work by Steve & team. The customised shutters were 5* and very pleased the results.

15 July 2021
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Reply from Tunbridge Wells Shutters Ltd

Thank you D Barber for leaving us a review. We are very pleased you enjoyed dealing with us.
Regards, TWS

Rated 5 out of 5 stars

I’m very pleased with my plantation…

I’m very pleased with my plantation blinds. Importation restrictions meant a slightly protracted wait for fitting… but it was worth it !
Steve communicated the issues for fitting very well and when they came, I was delighted with the result

12 July 2021
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Dear Clare. Thank you for your review. We appreciate your patience during these trying times. Glad you were happy with the result.
Regards, TWS

Rated 5 out of 5 stars

Fantastic service from Nick and team

Fantastic service from Nick and team. We're so pleased with the shutters, they look great. I would recommend their service with no hesitation whatsoever!

5 July 2021
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Reply from Tunbridge Wells Shutters Ltd

Thank you for leaving a review for us. Glad you would recommend us without hesitation.
Regards, TWS

Rated 5 out of 5 stars

Excellent shutters

Excellent shutters, they look really smart and kept us cool in the recent hot days. Great service and communication from
Steve and the team. I’d highly recommend them.

18 June 2021
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Reply from Tunbridge Wells Shutters Ltd

Dear Customer, thank you for leaving a review and for recommending us.
Regards, TWS

Rated 5 out of 5 stars

Tunbridge Wells Shutters Review

Great service, great price, and great shutters. I recommend this company wholeheartedly.

15 June 2021
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Thank you for taking the time to leave us a review. These are important to us to help us maintain the standard we wish to work to, glad you liked the result.
Regards, TWS

Rated 5 out of 5 stars

I was extremely impressed with the…

I was extremely impressed with the cost, friendly service, workmanship & professionalism of Tunbridge Wells Shutters. I wouldn’t hesitate to use the company again & highly recommend to others. Why use large, impersonal companies when you have such excellence on your doorstep!

17 May 2021
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Reply from Tunbridge Wells Shutters Ltd

Thank you for leaving us a review Mrs Chivers. So glad you were impressed with the way we work.
Regards, TWS

Rated 5 out of 5 stars

Brilliant job

Brilliant job. So pleased with the result.

17 May 2021
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Reply from Tunbridge Wells Shutters Ltd

Thank you for taking the time to review us. Glad you are happy with the outcome.
Many thanks.
TWS

Rated 5 out of 5 stars

Quick and efficient process from start…

Quick and efficient process from start to finish. The shutters are even better than expected and the fitters were professional and friendly, highly recommended.

GP Hawkenbury

1 May 2021
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Reply from Tunbridge Wells Shutters Ltd

Thank you Gracie for recommending us and leaving a review.
Regards, TWS

Rated 5 out of 5 stars

Amazing Service from start to finish

Amazing Service from start to finish. We love our shutter blinds. Professional installation from the company directly. Very nice finish.

29 April 2021
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Reply from Tunbridge Wells Shutters Ltd

Thank you Cori, glad you like the result!
Regards, TWS

Rated 5 out of 5 stars

Can’t recommend highly enough everyone…

Can’t recommend highly enough everyone I dealt with was knowledgeable and professional, and the shutters are exactly what I wanted they have transformed the room

29 April 2021
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Reply from Tunbridge Wells Shutters Ltd

Dear Gemma
Thank you for leaving a review for TWS. Glad we could help and you found us professional throughout.
Regards TWS

Rated 5 out of 5 stars

A great service from start to finish

A great service from start to finish. We are delighted with the final product and installation. We ordered shutters for our lounge, kitchen bay window and study, and then the upstairs bedrooms (which all had integrated black out blinds). The guys turned up when they said they would, worked safely and cleanly and didn't mind us interrupting them to see how things were progressing.

The shutters have transformed the house and we are totally in love with them. I would recommend TWS to anybody looking to have shutters fitted.

23 April 2021
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Dear James
Thank you for taking the time to leave a review for us. Glad you like your shutters and that you would recommend us.
Regards, TWS

Rated 5 out of 5 stars

Professional and polite staff who…

Professional and polite staff who endeavoured to meet our particular needs by ensuring pre installation visits and accurate planning ensured a smooth and successful installation. They also never failed to return calls and gave honest updates when discussing timescales.
I have no hesitation in recommending the team. Well done!

14 April 2021
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Reply from Tunbridge Wells Shutters Ltd

Dear Steve. Thank you for reviewing us. We are glad that the team met your expectations and you were happy with the installation . Glad you would recommend us.
Regards, TWS

Rated 5 out of 5 stars

So over joyed with our shutters

So over joyed with our shutters, they have transformed the room! From the measuring process to fitting it was all done professionally and Covid safe. One very happy customer.

3 April 2021
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Reply from Tunbridge Wells Shutters Ltd

Thank you very much Danielle for taking the time to leave us a review. Glad you are a happy customer.
Regards, TWS

Rated 5 out of 5 stars

Shutterly Amazing!!!

So pleased with our new lovely new shutters. Had our bay window fitted by Nick and Ian yesterday. They did an amazing job putting them in and really clean & tidy. Nick kept us in the loop when the shutters would be ready and when they would come to fit them.

Would happily recommend them!!

26 March 2021
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Thank you Andrew for taking the time to review us. Glad you are happy with your bay window shutters.
Regards, TWS

Rated 5 out of 5 stars

Shutter Order and Fitment

Shutters fitted recently after excellent advice on what shutters would suit the windows.
Excellent and very neat fitting, all rubbish removed and all areas cleaned and hovered. Excellent job overall and highly recommend Steve and his team.

15 March 2021
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Dear Mr Riches. Thank you for leaving us a review. We are very happy with your feed back and glad you like the shutters.
Regards, TWS

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