Triton Cycles Reviews 

5,892
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service provided, highlighting the helpful and friendly staff who ensure clear communication regarding order status and progress. Many people appreciate the quick and efficient delivery service, with items often arriving promptly and well-packaged, sometimes even fully assembled. Reviewers are also very satisfied with the quality of the products received and the competitive pricing, finding great value for their purchases. However, some customers also noted issues with order fulfillment and delivery tracking, experiencing delays or a lack of updates regarding their purchases.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising quick delivery times and... See more

Product

Reviewers express satisfaction with the products, often highlighting great quality and value, such as... See more

Order

People report ambiguous experiences with order fulfillment, with many expressing significant frustration over... See more

Price

Customers consistently note positive experiences with price, often finding the products to be the cheapest... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction and praising the excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The ad on your site made it look like it was the front and back wheel so when I brought the halo sas wheel I thought it was wheels? That’s the only down side and the slow delivery it took a lot longer... See more

Rated 4 out of 5 stars

I would review, as you keep reminding me, but rhe tyres have not arrived and there is no tracking Update, Triton have issued a refund as unable to track my item, so very good customercservice

Rated 4 out of 5 stars

Great price quick delivery would have been 5* but I sent a question by email and never received a reply I had to search online elsewhere for the answer but will be using them again

Rated 5 out of 5 stars

Really happy with the service we received. The bike was slightly delayed but was delivered exactly two weeks from ordering, however , they delivered my son’s bike fully put together so he could rid... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(5,892)

142 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service, great bike!

Really happy with the service we received. The bike was slightly delayed but was delivered exactly two weeks from ordering, however , they delivered my son’s bike fully put together so he could ride it straight away!
Anytime I enquired about something they got back to me by the next day with the information I needed.
Very happy with the bike - we got a frog bike and it’s perfect for my son who has asd and hypermobility, very, very light and easy for him to use unlike anything else he’s ever tried.

12 October 2025
Unprompted review
Rated 5 out of 5 stars

Good online experience

Website is good, but perhaps not as modern as some, and ordering was straightforward. Delivery progress updates not as good as seems to be becoming the norm, but delivery on time. Not much to complain about really.

29 September 2025
Rated 5 out of 5 stars

Awesome light

Ordered a bike light and it was excellent quality and the best price on the market. Have now installed said light and it works absolutely brilliantly, can recommend.

5 September 2025
Rated 1 out of 5 stars

If I could leave no stars I would

If I could leave no stars I would. I ordered an item on the 27th August, then waited and waited. Contacted them again a few weeks later and then told they were expecting it by 24th September. So again, I waited and waited. It's now the 2nd October and still no item and no update. My advice, go elsewhere as the customer care is zero with this company. Im just waiting to see the reply they give to this review, it will probably be quicker arriving than the item im still waiting for.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Good to Go

Good website and easy to identify the correct replacement parts for the bike. Competitive price and quick delivery.

8 September 2025
Rated 4 out of 5 stars

The ad on your site made it look like…

The ad on your site made it look like it was the front and back wheel so when I brought the halo sas wheel I thought it was wheels? That’s the only down side and the slow delivery it took a lot longer than expected but the wheel is beautiful and looks amazing

1 September 2025

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