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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, most reviewers were unhappy with their experience overall. Many customers report extremely poor customer service, finding it dismissive and difficult to reach, with calls often going unanswered. People frequently received products that were of very low quality, not as described, or completely different from the website's images, with issues like poor material, bad stitching, and inaccurate colors. Reviewers also faced significant problems with returns, as the company's policy was often unhelpful or denied refunds, especially for international customers or if the company didn't deem itself at fault. However, some customers also noted positive experiences, praising the quality of materials, stitching, and the overall beauty of the clothing and other items, often at reasonable prices. A few other people also felt that the customer service was excellent, with responsive and helpful support that resolved issues efficiently.

What people talk about most

Product

People report ambiguous experiences with product quality and accuracy, with some customers expressing... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising the good quality fabric,... See more

Order

Consumers find the ordering experience to be ambiguous, with some reporting simple ordering processes and... See more

Customer service

Users describe negative interactions with customer service, with many reviewers reporting unhelpful responses... See more

Price

Reviewers mention ambiguous feedback about price, with some customers praising the reasonable prices and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially had an issue with receiving the wrong size and was frustrated with the return process. However, after posting my review, the manager reached out to me promptly and offered a refund for the... See more

Rated 1 out of 5 stars

Substandard quality. Extremely poor customer service. Return policy only on paper but no actual returns! Poor sizing. Would never order from this company again! Please be careful as you would never... See more

Rated 1 out of 5 stars

First they did not move on shipping my order until I requested a refund through PayPal. I had ordered 2 items ( different price). They shipped the lower priced product 2 times and purposefully mislabe... See more


Company details

  1. Clothing Store
  2. Beauty Products Wholesaler
  3. Jewelry Store

Written by the company

We take pride in providing goods made in different parts of India with affection to reach customers across the globe. We have proven our ability in Indian Clothing, Fashion Jewelry, and Accessories at affordable prices. We are now paving our path in Home Décor, Food and Health Supplements based on the demand. We thank every one that is part of our journey. Count on us for Kurta Sets, Sarees, Lehengas, Fashion Jewelry, Indian Sweets like Pulla Reddy, Dado's, Sri Krishna, etc.,. along with mouth watering chitale bakarwadi, A1 chips etc.,. You desire something not on the site currently, we go extra mile for you. Just contact us.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

False advertising on shipping times

False advertising on shipping times. They clearly state 12-15 days. But it will NEVER be before 5 wks. Sometimes 6. You can’t get any realtime updates other than a pre printed response explaining how it comes in bulk etc and sorry…. Clothing is based on price. Fabric is cheap so you do get what you pay for.

16 January 2024
Unprompted review
Rated 2 out of 5 stars

Item received not as advertised.

Unfortunately the item I received looked nothing like the image. The embroidery was different and looked unfinished and missing details, and the inside of the blouse piece was covered in marks and also missing the details. The actual material itself didn't look right either. When I questioned why I I didn't get much of a reason why, the customer service offered either 50% discount or 50% refund. I asked for a full refund which they agreed.

21 January 2024
Unprompted review
Rated 1 out of 5 stars

Awful customer care

I have ordered 2 items for my 2 daughters accordingly. I have very well planned and placed the order very earlier. They said 10 working days. That was 1st lie it took more than 15 working days and I ordered 15 years old lehenga instead they sent 13 years old lehenga. That was 2nd error. And in the model picture the kid wore the skirt with can can material which didn't come with mine that was 3rd error. Now I said I will return this and send the 15 years old in express delivery for the cost of compensate. They refused. Awful customer services

8 February 2024
Unprompted review
Rated 1 out of 5 stars

I have had a bad experience with these…

I have had a bad experience with these people .I have ordered clothes for 125$ . They sent me a wrong order with 2 cheap kurtis probably around 30 dollars . I asked for the refund because I had to wait 50 days to get this order . They are telling me that I have to send their stuff back then only they will send me my correct order or refund. First of all they did the mistake and they are not trying to help me . The support is really bad I feel like I have lost my 125 dollars . Please be careful when you are ordering . Amazon is such a good online stone they always refund if they did a mistake . This online store does not have a dignity

6 February 2024
Unprompted review
Rated 1 out of 5 stars

Pathetic service and took 40 days to…

Pathetic service and took 40 days to deliver my order after so many phone calls. Will never buy anything from trendia again. No one bother to update the customer about the delay in order processing. Poor services

21 January 2024
Unprompted review
Rated 2 out of 5 stars

awful fabric

I wanted to purchase a black silk dupatta. On the trendia website I did a search for 'dupatta' and then filtered for colour (black) and fabric (silk). The dupatta I just received is made of... some sort of stiff fabric that looks like it should be used to make a ballet tutu. I'm going to guess rayon? There is no fabric tag and the package I received doesn't have a packing slip with information about the contents, so there's no way to know. There was also another problem - when I made the purchase I got a confirmation email and the transaction went through on my account, but after 4 weeks I hadn't gotten anything. That being said, I wrote to the company at that point and they sorted it out quickly, which is why this review is 2 stars and not just 1.

17 December 2023
Unprompted review
Rated 1 out of 5 stars

FRUAD - stay away!

I would give them negative is there was a way. They are frauds and scammers. I made a payment and never received even 1 item out of the 20+ items I ordered. I get some weird stories each time. Please do not waste your hard earned money on this website. They take the money and do not send the goods. Then they come up with company policies and procedures on why they can't return your money! STAY AWAY FROM TRENDIA!!!

8 January 2024
Unprompted review
Rated 1 out of 5 stars

Scam.

I ordered from them in nov of 2023. Charge showed in my account. I received an email from them thanking me for my order as well as countless advertisements from the company after. I never received an order number or shipling notificatuon. Now, at almost christmas, i contact them by replying to the thank you email they sent me for said order. They say they cant fjmd an order for this email and want me to give them order details that i eas not given. I expressed this many times in correspondence with customer service. I get tert answers that they cant find it if i dont send them details. The knly detail i have is the screenshot of the charge leaving my account and there email asking me if i am excited for my order. They will not refund me.

18 December 2023
Unprompted review
Rated 1 out of 5 stars

Pathetic customer service

Pathetic customer service. The first product was supposed to be delivered in 12-15 days. Been more than 2 weeks already and now they asked me to wait for 24 hours, it’s been more than 36 hours the item is not shipped not even dispatched.
They keep apologising but never help not even provide faster shipping. It’s been 20 days already and the item is still not dispatched and I have a wedding this week. I would not recommend this store to anyone. They have no return policy, no exchange policy, failed to ship in time, no faster shipping policy. They only loot people and charge for product way higher than the actual cost! The second product that they shipped in time still not arrived already more than 15 days. I totally regret wasting my money! Be careful.

27 November 2023
Unprompted review
Rated 2 out of 5 stars

Have been so disappointed with them

Have been so disappointed with them. The quality of the clothing is very poor. The stitching is poor. One of my kurtas neck part was stitched so small you can't even put your neck in. Another kurta set I ordered a size medium and the pants they sent large. This has happened in the past also. They send me a different size for the kurta and pants. They really need to pay attention to their vendors and the quality they are providing to their customers. It's not acceptable service.

24 November 2023
Unprompted review
Rated 1 out of 5 stars

Close this site!

This is bull. I haven't received any updates on my order. My event is coming up and it's been weeks!! I am so disappointed and they should be shut down!

5 November 2023
Unprompted review
Rated 1 out of 5 stars

I strongly advise against ordering from…

I strongly advise against ordering from this place. I returned my order due to the incorrect size around two months ago, and despite assurances from customer service agents, there have been no updates on my order or refund status, making the experience extremely frustrating. Save yourself time and money by avoiding purchases from Trendia.

1 September 2023
Unprompted review
Rated 1 out of 5 stars

Ordered a necklace set 2 months ago

Ordered a necklace set 2 months ago. The wedding has passed. Still waiting for the damn thing. A pigeon must be bringing it and is probably over the Atlantic Ocean right now. Better yet, a pigeon must be wearing my necklace and flying around named the “Bollywood Chirya “. This company is horrible, pretty fake for all I know. The positive reviews are them, and the negative ones are the actual customers.

If it’s too good to be true , it probably is. Stay away. BUT if you have a wedding to go to in 2 years, you should order now.

Sala Kuthas!!!

14 September 2023
Unprompted review
Rated 1 out of 5 stars

Worst experience

Worst experience. Firstly package was delivered after 5 weeks of ordering secondly was delivered in an opened state and when checked 2 items were missing. Upon contacting support they are not agreeing to a refund unless there is a proper unboxing video. I have tried to explain the unboxing has been done and the clothes are all in place. I had really liked the collection and designs from trendia but not sure if I will be purchasing again

6 November 2023
Unprompted review
Rated 1 out of 5 stars

Never Ever buy any products from…

Never Ever buy any products from Trendia

It’s been years am doing online shopping. But my experience with Trendia was pathetic. I ordered 3 Kurtas from Trendia and it took 45+ Days for them to Deliver. When I received the product, I checked all… and it was unprofessionally stitched, ….. and all Kurtas were looking bad. Wasn’t good enough to wear it outside I front of people. When I reached out to the customer care, feedback which I received from the Agent was shocking…. They said… they are not responsible for the quality and they can’t refund for the product due to quality issues. Trendia never guarantees on quality. Please don’t buy products from them.

20 October 2023
Unprompted review

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