Treering Reviews 110

The mobile website had major issues when customizing my child's pages. Once I thought they were completed it would add additional ones for me to buy (but not needed) to the point where my time was not worth the headache and deleted them all.Not to mention it never saved a thing so starting the process over and over was a frustration. I also tried on the laptop with the same issue of being unable to save the free pages without the buying additional ones like bait and switch tactic. Fast forward to we received her yearbook, but in it some random kids customized page. I'm happy at least his parents got to customize. Reached out to customer service to address the issues and got a generic message along with "helpful tips". no resolution and it seems no sense for change. So I'm NEVER ordering another yearbook from this company. My child will do without it.

This website is absolute trash on mobile. Every time I try to upload photos, it refreshes and loses all my work. It shows the photos that have been uploaded in my account but then will not let me select them. It also has an optional section you can skip but doesn’t have a skip button. This whole process is the worst.

When I placed my order for the second year in a row, the customer service rep I spoke with last year reached out again to say thanks. I really appreciate the service.

Treering allowed my small international school to create their first ever yearbook the year my older brother graduated. I got to be in charge of it as a sophomore in high school, and I loved it. Treering provides so many great design resources and the software is easy to use, so each year our yearbooks arrived and then we received orders for more.
Just incredible company to work with, and their resources allowed me to build experience attain my current role of web designer. Went to write this review because I'm just super thankful. Elite company.

Treering is the best yearbook company I have ever had the pleasure of working with. They are prompt, helpful, considerate, and cooperative. I will never print with another company!

my teacher can't sign us kids in as staff please fix that

I love using treering for my school’s yearbooks! They make creating the book so easy!

Great! Great! Great!

Always a great experience! So easy to make a yearbook!

I have always received pretty fast feedback whenever I've emailed a question....usually within the same day! Representatives are friendly and efficient and always very helpful!

Treering is always super supportive and readily available. I really appreciate that when needing answers quickly. Their software is also easy to navigate. It is refreshing to work with an online yearbook company this amazing.

Treering is always prompt with responses to questions and there to offer solutions.

Prompt availability and answers to questions.

We just finished our third yearbook this past school year. We are absolutely amazed at how enjoyable you have made putting a yearbook together. The ideas that you have and the process is extremely helpful. And the price can not be beat. We love Treering and will be using your product for many many years to come. Keep up the great work.

Easy to use. We love it!

Treering Yearbooks offers the tools and support to create memorable lifetime experiences. I’m grateful for the user-friendly platform and innovative technology to easily design our family’s custom book. With three kids at the same school, it’s great to give each one a book that celebrates their individuality. I have complete confidence in the Treering customer service and support, from design to print and delivery, everything has been amazing!

I placed an expedited order with no custom pages and I can't get a response on whether or not my order has shipped. So frustrating because we are less than a week away from graduation.

I am the yearbook editor for my elementary school, and this is hands-down a favorite in our district. In the past 4 years that we have been using this company, I have had a 100% satisfaction rating with the parents. They absolutely LOVE the personalized pages. The process to create and edit is easy, the turn-around time is speedy, and the quality is incredible. Every aspect from start to finish is well thought out and streamlined, making it a smooth process. I only wish more schools would utilize this amazing company!

Not happy with this company. Website lags and then gets stuck loading and you have to restart. It took forever to finally upload the pictures for the customized pages. It's not user-friendly at all. I'm upset that my kids brought yearbooks home without the customized pages and without the questionnaire that took forever for me to do. I sent an email and got the automated response that a ticket was created and that someone would get back to me. It's almost 24 hours later and still no response. I ended up calling and explaining the issue and all the lady mentioned is that she can give a discount. I'm so upset about the waste of time with uploading so many pictures and having the kids do the questionnaire twice since the website crashed. This is such a disappointment, not to mention how horrible the yearbook looks in terms of color and formatting. It's a deep blue background with black print which makes it hard to see the words and the margins are very random. Some pages have wider margins than other. There's lots of wasted blank space. Not impressed at all!

Extremely user friendly, beautiful designs.