Treering Reviews 110

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly nature of the platform, finding it easy to navigate and utilize for designing yearbooks. The product quality, including vibrant printing, durable binding, and clear photos, is frequently highlighted, alongside the excellent customer service which is described as responsive, helpful, and supportive. However, some people mentioned occasional difficulties with the online design platform, citing it as confusing or prone to freezing. A few customers also experienced issues with the website's functionality and some limitations in editing capabilities or design options.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's ease of... See more

Product

Reviewers mention positive feedback about product quality. Customers consistently praise the vibrant,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the promptness and... See more

Quality

Clients share positive opinions on quality. Many reviewers praise the vibrant, high-quality printing, durable... See more

Website

Customers generally express satisfaction with the website's ease of use and customization options. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish, the yearbook creation and delivery process was amazing. The website is easy to navigate and offers a wide range of options to meet your school’s needs. There are helpful articles... See more

Company replied

Rated 5 out of 5 stars

Overall my experience with Treering was great! This was my first time ever using this program and it found it to be extremely user friendly. I was also provided with amazing training prior to starting... See more

Company replied

Rated 5 out of 5 stars

I really appreciate how easy TreeRing is to work with. Especially the later deadline. This allows us to cover at least a little of the soccer and tennis season. The online design platform could be a l... See more

Company replied

Rated 5 out of 5 stars

Treering is a wonderful program that is super-user friendly. Anytime I have something I can't figure out, I call customer service and always get a quick and helpful response. Greatly appreciate all th... See more

Company replied


Company details

  1. Software Company

Written by the company

Treering is a memory-as-a-service platform that transforms life’s moments into personalized keepsakes. Powered by their proprietary AI-driven technology and just-in-time printing, Treering offers scalable and flexible memory creation solutions for schools, families, and brands. With Treering’s innovative platform, users can preserve and share their most meaningful memories effortlessly and beautifully.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

110 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Customer service

Customer service is always easy to reach and quick to answer all questions.

15 April 2026
Treering logo

Reply from Treering

Thank you for taking the time to review Treering, William!

We’re especially glad to hear our team was helpful along the way. That means a lot.

Appreciate you working with us!

Rated 5 out of 5 stars

EASY process GREAT PRODUCT

The whole experience was amazing. The project was a collective of photos by student and each page was dedicated to a parent to construct. it was amazing how this enabled all parents to jump right in, make it their own and once its done we were able to send off and get it in time for graduation!! thank you treering for making it so simple.

21 April 2026
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Reply from Treering

Thank you, Christine! We love that you used Treering tools to manage the core book by yourself AND to get families to customize their children's books. What a community you have!

Rated 5 out of 5 stars

Private School Yearbooks

We have designed and purchased our school's yearbook through Treering for the last several years and have been very happy with each of them. The designing is user friendly, and the books come out looking so professional.

14 April 2026
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Reply from Treering

Thank you for sharing your history with treering. We’re really excited to hear that another year went well!

We look forward to seeing what you'll do in 26-27 at GCA!

Rated 5 out of 5 stars

Great Customer Service

It took me some time to understand how to navigate this website but customer service was prompt in their response and very helpful.

16 April 2026
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Reply from Treering

Thank you for sharing your experience. It's great that our team was able to join you in your yearbook journey.

Rated 4 out of 5 stars

Friendly Customer Service

Friendly Customer Service, but issues when making the book. The books arrived quickly. The books look great, and they were packaged well. We had some issues with the book getting scrambled with last year's book just weeks before our deadline. We were unable to edit for a full week, and it seemed that our case was closed before our problem corrected. The issue was resolved. It just caused some major anxiety. Our staff editors and moms also noted some issues with glitches, but overall, we are very happy with our finished product and how quickly we received the orders.

7 April 2026
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Reply from Treering

Thank you for sharing your experience. We understand how important clear communication is when encountering an issue.

Feedback like this helps us understand what matters most to schools.

Rated 5 out of 5 stars

Overall Tree Ring Experience

The website was so easy to use and all the online resources were very helpful. Also there were a few situations that I had to speak with customer service. Everyone was so friendly and helpful.

15 April 2026
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Reply from Treering

Thank you so much for sharing your experience. We are thrilled to be part of your yearbook team.

We love our Texas schools!

Rated 5 out of 5 stars

I loved being able to call and get help…

I loved being able to call and get help from your customer service. Many times, I was stuck trying to figure out how to do something. I would call and they would help me.

15 April 2026
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Reply from Treering

Thank you for your kind words.

We’re especially glad to hear our team was helpful along the way—that means a lot.

Rated 1 out of 5 stars

AWFUL COMPANY

I have been trying to order my son's yearbook for 2 weeks and you can't sign into the website and you have to wait on hold for 2 hours to get assistance by phone.

12 April 2026
Unprompted review
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Reply from Treering

Hi Margaret, we’re really sorry to hear about your experience—that sounds incredibly frustrating, especially with a deadline involved.

If you’re open to it, please reach out to us at support@treering.com so we can look into this with you and reference TrustPilot.

Rated 5 out of 5 stars

Loved using this website for my…

Loved using this website for my yearbook class. Definitely will be using next year!!!

13 April 2026
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Reply from Treering

Thanks for taking the time to share this! We love that you and your yearbook class had an easy time creating your yearbook. We can't wait to see what you do next year!

Rated 5 out of 5 stars

This company is amazing

This company is amazing. They have superb customer service and are very practical. My experience could not have gone any better.

1 April 2026
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Reply from Treering

Thank you for taking the time to share your experience. Appreciate you choosing us!

Rated 5 out of 5 stars

The program is very user friendly to…

The program is very user friendly to use. I like the fact that there are icons to use for inserting picture, texts and graphics. If a mistake is made its very quick to correct. Also, love the fact that the pages have guides to make sure that all of my information fits on page.

1 April 2026
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Reply from Treering

Thank you so much for sharing this. We really appreciate it!

We’re glad to hear the tools and page guides made things easier to work with, especially when you’re building out your layouts.

Congrats on finishing your yearbook—we know how much work and HEART goes into it!

Rated 5 out of 5 stars

Great program to use!

I had a lot of fun making my class yearbook! This website is easy to use!

25 March 2026
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Reply from Treering

Thank you for the kind words. We’re so glad you had a great experience.

Congrats on finishing your yearbook!

Rated 2 out of 5 stars

I have been trying to order a yearbook…

I have been trying to order a yearbook for my daughter with customized pages for days now and not only is the interface to customize pages absolutely terrible, the site is so slow, I can barely navigate around. The customize interface claims to allow you to edit the layouts, but I can't figure out if you can move things from one page to another. If you can, it's not obvious. You also cannot delete blank pages when you've condensed things to 2. I HATE this website. I still can't order and the deadline is today. What a waste.

31 March 2026
Unprompted review
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Reply from Treering

We’re really sorry to hear about your experience. That sounds incredibly frustrating, especially with a deadline involved.

This isn’t the experience we want anyone to have.

If you’re open to it, please reach out to us at support@treering.com so we can look into this with you.

Rated 5 out of 5 stars

I've been using treering since 2014

I've been using treering since 2014. I love the flexibility and transparent pricing as well as the ability to order a single book anytime! I've done books on my own for elementary and with students for middle school. Having a proof to check out before printing the final copy is gold. Not having to buy and sell books, a huge time saver. Can't beat the quick turnaround time either. Custom pages of my boys for the last 10 years has been priceless. I only wish I had done more now that they are in HS.

15 January 2026
Unprompted review
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Reply from Treering

Thank you for taking the time to share this!

We love that you take advantage of a printed proof and custom pages. (They're two of our favorite features too!)

Rated 5 out of 5 stars

Love Treering- highly recomend

Our school has been using Treering for over 6 years and I have recommended them to many other school in our area. They are great to work with and dont lock me into a contract and make me buy a certain amount of books every year. Our families can order a book anytime, even years later. This is so helpful when a kid looses a book or parents forget to buy one even though I sent them 1,000 reminders. Parents also love the two free custom pages that just print in their child's book. Yearbook distribution day is my favorite day- the kids are so excited to get their book. Our school even makes money as we are able to add a fundraiser amount into the price and change that amount in our account anytime. They give 10% off if you order before Sep 30 too!

24 August 2025
Unprompted review
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Reply from Treering

We're so happy to hear about your experience. Thank you for sharing! We hear you on the 1,000+ reminders. Keep up the good work, Erin!

Rated 5 out of 5 stars

Perfect for our private elementary school

This will be our school's third year using TreeRing. This isn't the first company that I have worked with, but this is the company that I have enjoyed working with the most. I love the features they offer, the customer service from their representatives has always been helpful, respectful, and encouraging. Even when there was a printing error, they helped fix it for us immediately and were in constant communication throughout the process. I have upper elementary students work on the yearbook as an elective and the interface is so user-friendly, and the representative that we worked with was available to answer any of our questions.

5 May 2025
Unprompted review
Rated 1 out of 5 stars

Still waiting on a yearbook that was…

Still waiting on a yearbook that was purchased through the local elementary school for the 24-25 school year. The 25-26 school year starts in a week. I hope the school chooses a different company to work with this year, because this turnaround time is unacceptable.

8 January 2025
Unprompted review
Treering logo

Reply from Treering

Hi Kara, we're sorry you haven't received your yearbook! Treering provides the software to build a yearbook, but a representative from your school creates the content and determines the shipping date. The best next step is to contact your school and follow up with the yearbook editor. Hope this helps and that your yearbook is in hand soon!

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