Crew welcoming and helpful. Food quality and choice excellent. A pity that some passengers took the drinks package to extremes so much so that we had to move seating areas to hear what our friends wer... See more
Company replied
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Had a great trip around the Greek islands on a small cruise ship, Caledonian Sky. However the ship is quite tired and in need of modernisation in some areas. The staff, food and wines were brilliant... See more
Company replied
A wonderful cruise with interesting stops along the way. Excellent organisation ensuring everyone knew what and when events were happening, great food, happy crew who looked after us so well. Di... See more
Company replied
So lets start with what you didn't do well. This was meant to be a celebration of 50 years of marriage with a particular focus on our time in Broome and a sunset dinner cruise. The hotel was not info... See more
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Company details
Written by the company
Explore the world on your terms - from Premium River Cruises and intimate Yacht Cruises to Escorted Tours and Small Group Tours. With generous inclusions, incredible experiences, and the freedom to travel on your own terms, these are journeys that move you; effortlessly, immersively, and always with a sense of wonder. Explore the world with Travelmarvel, part of the APT Travel Group.
Contact info
United Kingdom
- travelmarvel.com/en-gb
4.5
Excellent
301 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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I thought the ship was excellent
I thought the ship was excellent. The staff were helpful and very pleasant.
Food was good and varied.
optional trip was the only thing that I didn't think was good value
7 August 2025
Reply from Travelmarvel Premium Cruise and Tours
Thank you for your thoughtful review!
We're so glad to hear you found the ship excellent and enjoyed the service from our helpful, friendly staff. It’s also great to know the food hit the mark with its variety and quality — we take pride in offering something for every taste.
We appreciate your honest feedback about the optional trip. Guest insights like yours help us continuously improve and ensure every part of the journey feels worthwhile.
We hope to welcome you back on board again soon for another wonderful experience!
Kind regards,
Raychell
Customer Experience Team
Amazing holiday
Amazing holiday, staff friendly and so professional. Room clean and tidy and comfortable met all my needs. Food of a high standard and prepared and presented beautifully. Trips enjoyable and informative.
8 August 2025
Reply from Travelmarvel Premium Cruise and Tours
Thank you for your wonderful review!
We’re so pleased to hear you had an amazing holiday with us. From our friendly, professional staff to the comfortable rooms and beautifully prepared food — it sounds like everything came together to create a truly memorable experience.
It’s great to know you enjoyed the trips too — we love making every outing both enjoyable and informative. We’d be thrilled to welcome you back for another unforgettable journey!
Kind regards,
Raychell
Customer Experience Team
Absolutely five star all the way if I…
Absolutely five star all the way if I had to find a fault it would be be as trivial as softer toilet paper please and that is the only fault. Start to finish nothing was too much trouble tours fantastic very knowledgeable guides the 8 days went so fast we are saving so we can do another cruise with Travelmarvel they have got it right we were spoiled start to finish Highly recommended
12 August 2025
Reply from Travelmarvel Premium Cruise and Tours
Thank you so much for this fantastic review!
“Absolutely five star all the way” — we couldn’t ask for higher praise! We’re so glad to hear you felt truly looked after from start to finish, and that everything from the tours to the service made your 8 days fly by. Our guides will be thrilled to hear their knowledge made such an impact.
We also appreciate your light-hearted feedback — noted on the toilet paper!
It means the world that you're already saving for your next cruise with Travelmarvel. We can’t wait to welcome you back on board and spoil you all over again!
Kind regards,
Raychell
Customer Experience Team
Staff and food excellent
Staff were excellent, helpful, happy and attentive without being intrusive. Food excellent. Room good but overfurnished for size. We stacked the two armchairs and coffee table in a corner. They were a nuisance.
12 August 2025
Reply from Travelmarvel Premium Cruise and Tours
Thank you for taking the time to leave your review — we’re so pleased you rated your experience highly overall.
It’s wonderful to hear that our staff made such a positive impression with their friendly, helpful service, and that the food was a highlight of your trip — exactly the standard we aim for.
We also appreciate your honest feedback about the room. We understand that space is important, especially on board, and we’re sorry to hear the furniture arrangement wasn’t quite right for your comfort. Your comments have been passed along to our team for consideration as we look at ways to enhance the in-room experience for future guests.
Thanks again for your thoughtful review — we hope to have the opportunity to welcome you back on another journey soon.
Kind regards,
Raychell
Customer Experience Team
Reply from Travelmarvel Premium Cruise and Tours
Thank you so much for your kind words!
We're thrilled to hear you had a brilliant holiday with us. Knowing that the accommodation, staff, food, and tours all exceeded your expectations means the world to our team. We aim to deliver seamless, enriching experiences — and it’s fantastic to know we hit the mark.
We’d love to welcome you back for another adventure when you’re ready!
Kind regards,
Raychell
Customer Experience Team
Great service from start to finish
Great service from start to finish, cruise director and staff couldn’t be more friendly and helpful. Really enjoyable experience
12 August 2025
Reply from Travelmarvel Premium Cruise and Tours
Thanks so much for this glowing review!
We’re delighted to hear that your APTouring experience from start to finish was “great,” and that our cruise director and staff made you feel so well looked after. We strive to deliver friendly, helpful service and memorable moments — it’s wonderful to know it all came together for you. We can’t wait to welcome you again on board!
Kind regards,
Raychell
Customer Experience Team
The boat and it’s crew were excellent…
The boat and it’s crew were excellent as was the food the only area I could see that needed some attention were the excursion’s .The trip to Salamanca was scheduled for a Sunday when everything is closed and the first trip to the winery with food was awful the food was terrible most of it was sent back.Everyone on the trip would sooner have returned to the boat for far superior food but that is the only complaint I have,everything else couldn’t have been better.
3 August 2025
Excellent Cruise on heritage Adventure
6 August 2025
Canada & Rocky Mountaineer
Canada & Rocky Mountaineer - this holiday surpassed our expectations. This was not only due to the itinerary but also our amazing Team Director Meghan.
10 June 2025
MS Estrela
The weather was gorgeous, the ship was beautiful, the food was great, the cabins were great and all the staff including the tour guides were amazing, nothing was too much trouble for them. Will definitely use APT again.
24 July 2025
Transfer to ship was efficient and we…
Transfer to ship was efficient and we felt well looked after during the cruise
3 August 2025
River cruise
Extremely good from start to finish
All members of the team were very helpful and friendly
Tours all very informative maybe they could have started a little later in the morning
Food and service excellent
Entertainment good
25 July 2025
The Ship and crew were excellent
The Ship and crew were excellent. The food and drinks were first class. Overall a wonderful holiday and experience. One we would happily repeat.
24 July 2025
Amazing experience
This was my first river cruise and I was apprehensive which was completely unnecessary from the first day I stepped on the ship I loved it. The staff were amazing the overall feel of the ship was luxurious and the local tour guide in every city were highly informative will definitely book again for next year
6 July 2025
Staff and ship were excellent.
Staff and ship were excellent.
More time is needed to explore, especially in Vienna.
18 July 2025
Fantastic value for the money
A great mixture of Irish, English, and Australians travellers made the cruise so enjoyable. Every day was in a different city, and all off ship tours were included. This made it excellent value for the money!. The almost new ship was very classy with excellent food and drink
25 July 2025
Wonderful from start to finish.
Wonderful from start to finish.
Beautiful ship. Crew and staff were excellent especially the waiting staff.
Good food.
Very good excursions. Unfortunately our guide in Vienna spoke far too quickly, parrot fashion so while he was knowledgeable and very enthusiastic it became impossible to follow. Several guests in our group ( most of them!) ended up removing the ear piece!!
18 July 2025
An excellent Cruise company
The holiday was well organised from start to finish. It was easy to talk to the company through the booking process. Staff on the cruise were friendly, helpful and very well trained. Accommodation was clean and comfortable. Excursions were well organised and enjoyable. The food was very good. It was good value for money. This is our 3rd trip with APT and we would use them again. We have no hesitation in recommending to others.
24 July 2025
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