Travelmarvel Premium Cruise and Tours Reviews 

302
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly welcoming staff, noting that crew members and tour directors go above and beyond to ensure a wonderful journey. Travelers also highlight the delicious meals, highly comfortable accommodations, and exceptionally well-organized daily excursions that make exploring fascinating destinations remarkably easy and deeply enjoyable. Some reviewers were not happy with the occasional long coach journeys required for off-ship visits and noticed declining food quality at times. Passengers additionally mentioned annoying disturbances from machinery noise inside certain cabins and unexpected itinerary adjustments resulting from low river water levels.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members across all departments are... See more

Service

Customers consistently note positive experiences with service, highlighting that the staff and crew are... See more

Quality

Customers had positive experiences with quality, highlighting that the food is often delicious, plentiful,... See more

Holidays

Users describe positive interactions with holidays, highlighting fabulous itineraries and enjoyable... See more

Location

Clients share ambiguous opinions on location, as experiences varied greatly depending on the specific stops... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had a great trip around the Greek islands on a small cruise ship, Caledonian Sky. However the ship is quite tired and in need of modernisation in some areas. The staff, food and wines were brilliant... See more

Company replied

Rated 5 out of 5 stars

From start to finish our trip firstly on the Rocky Mountaineer and then to Lake Louise Banff Jasper Whistler and so many other lovely places was very well organised and executed. We had a top rate g... See more

Company replied

Rated 4 out of 5 stars

Crew welcoming and helpful. Food quality and choice excellent. A pity that some passengers took the drinks package to extremes so much so that we had to move seating areas to hear what our friends wer... See more

Company replied

Rated 4 out of 5 stars

A wonderful cruise with interesting stops along the way. Excellent organisation ensuring everyone knew what and when events were happening, great food, happy crew who looked after us so well. Di... See more

Company replied


Company details

Written by the company

Explore the world on your terms - from Premium River Cruises and intimate Yacht Cruises to Escorted Tours and Small Group Tours. With generous inclusions, incredible experiences, and the freedom to travel on your own terms, these are journeys that move you; effortlessly, immersively, and always with a sense of wonder. Explore the world with Travelmarvel, part of the APT Travel Group.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

302 reviews

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4.5

All reviews

(302)

128 reviews in the last 12 months

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Rated 5 out of 5 stars

This was my first river cruise and it…

This was my first river cruise and it lived up to every bit of my expectations.
Everything was catered for, excellent accommodation, food amazing on shore excursions and all made memorable by the wonderful staff both onboard and on shore. I loved the fact that consideration had been given to less mobile passengers with the option to select the gentle walking tours still taking in the same city sights.

20 June 2025
Rated 4 out of 5 stars

Food very Good.

Food very Good.
Jacuzzi needs after the quiz. MUCH more regular cleaning.
Staff extremely helpful and kind.

Entertainment did not altogether match the age group, very loud, it emptied loung quite often

27 May 2025
Rated 5 out of 5 stars

Everything was fantastic Organisation…

Everything was fantastic Organisation was first class, food amazing, staff wonderful and the entertainment with Noel & Sophia and cruise director brilliant
The excursions were good and can’t fault anything but one wee thing the fitness room was not brilliant Tried the machines but they didn’t seem to work with no instructions.we will definitely be travelling with you again and recommend to all my friends 👍

20 June 2025
Rated 3 out of 5 stars

Danube cruise

We had booked an Owner’s suite & were surprised that they was no stocking of free soft drinks in the fridge, not even water ( which was €2.60 a bottle when it was around 80 cents outside).
It transpired that Travelmarvel are a budget version of APT, which we were completely unaware of.
The staff were superb. On times, some of the included trips were a bit underwhelming & in the first week the food was not always great, but it did improve in the second week.
Overall, I enjoyed the trip as I was going to places I hadn’t been to before.
The entertainment that Sophia put on was really good.
Just a bit disappointed that we didn’t know that this was a “budget” cruise.

13 June 2025
Rated 5 out of 5 stars

Canada / Alaska experience

We booked the Reflections of the Rockies and Alaska Cruise with APT Tours which we would recommend. There were many highlights to our holiday particularly on the Canadian part helped by our tour guide, Meghan who was brilliant. Everything was well explained and any questions were dealt with quickly and professionally. She went above and beyond to ensure our comfort and that our itinerary throughout the journey was the best it could be. Well done Meghan.
The Rocky Mountaineer lived up to our expectations where the staff were very knowledgeable, entertaining and professional.
Our cruise to Alaska, was superb. Travel Marvel reps were again very professional and friendly.
We have not stopped talking about our Canada / Alaska holiday since returning home.

7 May 2025
Rated 4 out of 5 stars

Balkans cruise on the Danube

Balkans cruise on the Danube. The positives include the lovely modern ship, the excellent, friendly, efficient and helpful crew and staff from all areas of the ship and the quality/presentation/quantity of the food which all came together to ensure we had a lovely holiday.
On the other hand the negatives include APT admin/organisation (pre boarding) and the disaster of an experience in the transfer from Bucarest to the ship, which had already left the port before we had any hope of getting to it.
However, overall this was a great holiday and yes, we would travel APT Travelmarvel again

3 June 2025
Rated 5 out of 5 stars

Amsterdam to Budapest River Cruise

We were the only English couple on the River cruise from Amsterdam to Budapest. This was a surprise but we thoroughly enjoyed the company and relaxed nature of the mainly Austrailian Guests. Cruise Director was very knowledgeable and worked exceedingly hard to see that all guests had a great time. Food was amongst the best I have experienced on a cruise holiday and We are both looking forward to our next APT cruise.

12 June 2025
Rated 5 out of 5 stars

Travelmarvel Cruise Budapest to Amsterdam,

Excellent and clear pre-cruise information received. Travel arrangements precise and carried out to the letter. Ship modern and very user friendly. Food excellent fine dining. Excursions well planned and very informative. The necessity to change ships after 7 days through water shortage in the Danube was carried out efficiently and as advised. Very little impact on the cruise programme

12 June 2025
Rated 5 out of 5 stars

The wonderful staff were so welcoming

The wonderful staff were so welcoming, friendly and helpful. The food was delicious and the included excursions were very good. This will certainly not be my last holiday with APT TravelMarvel.

5 May 2025
Rated 4 out of 5 stars

A very well organised tour

The tour was put together extremely well.
The trip through the Rockies was a great experience with an excellent tour manager and lovely hosts on the Rocky Mountaineer.
However, the tour was let down for me by the Holland American cruise ship as I have dietary requirements that were not catered for. Despite the fact that they had been notified beforehand.
The cabin was odd as to look out of the windows you had to kneel on the bed, not to mention the light switches on the headboards!

24 May 2025
Rated 3 out of 5 stars

Not as good as previous river cruises

Three star rating as overall it was ok but no better than that. Cabin was noisy at night due to being sited under the air con main units and ear plugs were necessary. This is despite it being supposedly only second to the two 'owners suites' and was worse than cheaper alternatives. Food was ok but not up to previous trips with APT. Daily excursions were in much larger groups than on previous cruises and in some cases the time was poorly used. EG. in Salamanca (2 hours in a bus) then hang around for another hour waiting for a local guide to whizz us round in a group of 30+. The promised tour of Porto turned out to be just a coach ride round the city without actually stopping at any attractions. Without wishing to sound too 'sniffy' about this it all felt a bit downmarket bearing in mind the price paid. My advice to future travellers is don't pay the extra money for cabin 324 and book your own guides for Salamanca and Porto.

11 May 2025

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