Had a slight issue regarding me losing the original email sent from train tickets.com , I emailed William @ train tickets.com and literally within minutes I had received a response and my original tic... See more
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Contacted Michael at traintickets.com for a refund and he helped me through all the stages needed along with William who also played his part. More people should use this site for cheap train tickets... See more
Having had a medical situation & not able to travel on the date I booked split tickets. Morgan went above and beyond her customer service to be empathetic, kind & informative. Helping & guiding myself... See more
Train tickets email to me after booking tickets had the correct dates and destinations. However, when I was on the station waiting for the first train I realised some tickets were missing. Although I’... See more
Company details
Written by the company
Search for Split Tickets to get the Cheapest Fares (save up to 90%). 70% of our customers find a cheaper split ticket, saving £25 on average. No card or booking fees
Contact info
United Kingdom
- support@traintickets.com
- traintickets.com
Hasn’t replied to negative reviews
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Easy to use website
Easy to use website, e-ticket came through instantly. No trouble with the train or the ticket master, I just showed my email ticket (just make sure your phone is charged or print it off). Cheaper than the other websites and I had allocated seat numbers on both leg of my journey (I didn't ask for that and it was free!)
Massive savings made
I make regular trips from Scotland for the football in Liverpool, and have saved a small fortune over the last few seasons!
A couple of recent bookings have been affected by the rail strikes, but I’ve had quick & easy refunds both times.
Highly recommended.
3 stars not 5
We were very pleased that this was the cheapest site for tickets. However we tried numerous times to book seats and it just didn't work hence why we have awarded 3 stars and not 5
Fast & Easy booking. No fees! Will use again
Found booking very fast. No issues. Zero fees. Worked great on Android.. recognised my Google Pay
Cheapest fare, easy to search, fab!
Easy to search, cheap fare, email straight through, saved me money, good experience, will always buy from here!
Cheaper than Trainline
I first found traintickets.com via Martin Lewis' Money Saving Expert back in 2021. He said the site was consistently cheaper than Trainline which it is like 90% of the time in my experience. They have the same mobile e-tickets and no fees (just the split-saving one, which is only 10% of the saving and well worth it for the huge savings produced). Bravo. Happy user!
Poor information from train companies NOT THE TICKET SELLER
I am editing my original review as it was the train company who gave me wrong information, traintickets.com have been amazing with their assistance in this matter, a matter that has caused me a great deal of distress and anxiety, however traintickets.com who I have used many times in the past without issue have been amazing in providing me assistance and support with this issue.
I would always recommend using train tickets.com as a way to purchase fairly priced tickets online

Reply from traintickets.com
I have to go back to putting in all my…
I have to go back to putting in all my details for every ticket I book, is there a way of saving my trip details for my bookings?

Reply from traintickets.com
Frequent Traveller
As a frequent traveller to Edinburgh I usually have a few train sites on the go to search for the best price to match up with best time. However, I always come back to traintickets.com. I like the split ticket option they offer especially if I am departing from one station and returning to another. Prompt email delivery and tickets can be downloaded with ease.

Reply from traintickets.com
I know a lot about train tickets
I know a lot about train tickets. What I really like about traintickets.com is how it displays the results, clearly showing the items selected, why these are good value and only charging commission based on the savings made. Yes, I know they get 5% on all tickets sold, but so do all the others. It's just their openness that very much appeals to me.

Reply from traintickets.com
Arranging the ticket wich could not get…
Arranging the ticket wich could not get you to the destination!!

Reply from traintickets.com
Had to book and pay twice
I booked the tickets a first time and never received them on email so i had to book them again at a higher cost

Reply from traintickets.com
Train tickets purchased
Great service with the cheapest deals and the website is very easy to use. We wouldn't go anywhere else to buy train tickets 👍
Very good ticket prices and very easy…
Very good ticket prices and very easy to collect them.
Amazing Service
Very easy to get the tickets online, very good price and the trains are very good
It would be nice to have an account to…
It would be nice to have an account to be able to view bookings for when emails are accidentally deleted.
Edit : 1 to 4 star due to knowing bookings can be retrieved by emailing

Reply from traintickets.com
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