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Company details

  1. Train Ticket Agency

Written by the company

MyTrainTicket.co.uk is an independent online platform for booking UK train tickets across all major train operators and routes on the national rail network. We make it easy to compare train fares, find cheap train tickets, and book rail travel with confidence. Our smart fare-finding tools search available ticket options based on your journey, dates, routes, and travel times, helping you identify the best available prices and suitable ticket types for your trip. Whether you’re planning a daily commute, a weekend getaway, or a longer UK rail journey, MyTrainTicket.co.uk helps you find value without the hassle of checking multiple sites. We’re completely impartial — we don’t prioritise one train operator over another — so you can trust that the fares you see are based on availability and value, not bias. With a simple booking process, transparent pricing, and a focus on customer experience, MyTrainTicket.co.uk is designed to make buying train tickets online quicker, easier, and more affordable across the UK.


Contact info

4.1

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

First time using them

First time using them, I made an error with the date & the guy on the phone got me a refund! Made a simple human error & even though new rules come in he went above and beyond to help! Thank you 🙏

10 April 2026
Unprompted review
MyTrainTicket logo

Reply from MyTrainTicket

Thank you for your feedback Carrie 🙏, it was a pleasure to help and get your booking corrected...

Rated 5 out of 5 stars

Recommended to family, cheap tickets, good service!

My colleague recommended MyTrainTicket to me and I’ve often found it to be cheaper than other booking sites. Tickets are sent quickly by email and are also easy to access through my online account.

I recommended it to my brother (who uses trains more than I do) and he’s found it cheaper on a number of occasions too, it’s now his go-to site for booking train tickets.

I’ve had no issues at all using the tickets when checked by train staff.

I did have to change my ticket once and spoke to Simon on the phone, who was really helpful and supported me through the process.

Definitely deserved a positive review!

13 February 2026
Unprompted review
MyTrainTicket logo

Reply from MyTrainTicket

Thank you so much for taking the time to leave such a thoughtful and positive review — we really appreciate it! 🙌

It’s great to hear that MyTrainTicket has helped you find cheaper train tickets and that the booking process, email delivery, and online account access have all been smooth and easy for you. We’re especially pleased that you’ve felt confident using your tickets when travelling — that peace of mind matters.

A big thank you as well for recommending us to your colleague and your brother — word of mouth means a lot to us, and we’re delighted to hear it’s become his go-to site too!

We’ll be sure to pass your kind feedback on to Simon — he’ll be really happy to know he was able to support you with your ticket change.

Thanks again for your recommendation and support. We look forward to helping with your future journeys

Rated 2 out of 5 stars

Poor service

Just a poor service all round which is a pity as it would be nice to have a real competitor to trainline

25 April 2024
Unprompted review
Rated 5 out of 5 stars

Like it

Very good and excellent service. Cheaper i could buy the tickets here.

7 September 2023
Unprompted review
Rated 5 out of 5 stars

Easy to use website

I have just booked a return train journey for the 22nd of May. Website was easy to navigate, I chose an E-Ticket and they arrived by email straight after purchase confirmation.

4 May 2022
Unprompted review
Rated 1 out of 5 stars

the machine say's it printed the ticket

The buying of the ticket was painless and smooth until I went to collect the tickets. The ticket machine issused 2 tickets for my return trip. I was checking my tickets and noticed that I had only the outward part of my ticket, I returned to the machine no more tickets I asked the staff at the station and they checked the machine but all they could tell me was the machine say's it printed your tickets. I contacted the website and got a prompt response and sent them all the details they asked for. No response so 2 days later I sent a follow up email no response as with the next 2 emails. I phoned a week later and was told the machine showed I had my tickets but they would get back to by 1500 that day. 1540 I phoned them to be told to get a refund I would need my tickets which i don't have, to travel back I would need my ticket which I don't have and the machine tells them it had printed the tickets. I was told I would receive a phone call today letting me know what was happening and still waiting for the call at 2130 (I don't think I'll be getting one) Something I thought would be a few clicks and trip to the station to pick up my tickets has become a saga and what is really annoying is the lack of communication from mytrainticket and the fact that all I'm told is the machine tells us it printed your tickets. As it stands I can make my journey but not come back unless I buy another ticket or go by car I can get a refund for the tickets I have but not the ones I don't so it looks likes I lose out and get stung twice all because the machine say's it printed the ticket

24 April 2012
Unprompted review
Rated 5 out of 5 stars

The only online train ticket to provide Airmiles

Checking for fares on trainline, redspottedhanky and mytrainticket showed no difference in prices at all.

mytrainticket took my business for 3 main reasons.

- they give Airmiles
- they don't charge a booking fee
- their site is easy to use

Highly recommended

25 October 2011
Unprompted review
Rated 5 out of 5 stars

Beautiful, efficient, cutting edge user interface.

MyTrainTicket.co.uk

The word is "impressed". This website has the functionality of the "TheTrainline.com" website, but the user interface is really next generation. So much more intuitive, plus the artistic element to it adds originality.
My booking was complete in no time and the reservation e-mail into my inbox in a split of a second.
I would definatelly reccomend this site. They have done a good job, plus in my case I am bored of the reliable yet old "TheTrainline" website! :)

27 October 2010
Unprompted review
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