Quick delivery and as described. I have given it a run and happy with the easy starting, quality of the whipper snipper and the bump line feed. I was glad to see it comes with a metal brush cutte... See more
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Review summary
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I purchased solar double swing gate kit to replace an old electric gate that no longer worked . Great product, good quality, works well came with everything needed for a reasonably quick install. O... See more
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I bought 2 Electric Door Openers at a great discounted price and they were delivered very quickly. The instructions are a little vague in places but in the end I managed to get both roller doors sorte... See more
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Company details
Written by the company
Your trusted source for professional tools and workshop gear, delivered fast across Australia. At Trade Hero Australia, we empower tradies and mechanics with quality tools at unbeatable value. From heavy-duty workshop equipment to clever storage solutions, we stock what the pros need—no middlemen, no markups. Based in Melbourne and shipping nationwide within 24 hours, we make it easy to gear up and get the job done. 🔧 100% Aussie owned 🚚 Fast, reliable shipping 🛠 Trusted by thousands of professionals 📦 Real stock, ready to ship from our local warehouse
Contact info
3062, Somerton, Australia
- 0390157518
- support@tradeheroaustralia.com
- tradeheroaustralia.com
4.5
Excellent
72 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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On time and exactly as ordered
On time and exactly as ordered.
Cant fault the service.
30 July 2025
Unprompted review
Reply from Trade Hero Australia
Hi Cherry,
Thank you for your feedback! We're delighted to hear that your order arrived on time and exactly as expected. It’s great to know our service met your expectations, and we truly appreciate your kind words.
We look forward to serving you again in the future!
I purchased solar double swing gate kit…
I purchased solar double swing gate kit to replace an old electric gate that no longer worked .
Great product, good quality, works well came with everything needed for a reasonably quick install. Only had a few minor set up issues with a few little changes to the actual gate, it was all sorted. I researched a few different kits from different company's and found trade hero Australia the best value for money. Will be using and recommending this company for future purchases.
26 July 2025
Unprompted review
Reply from Trade Hero Australia
Hi Catherine,
Thank you for sharing such detailed feedback! We're thrilled to hear that your solar double swing gate kit met your expectations and that the installation process went smoothly with only minor adjustments needed.
It’s wonderful to know that after researching other options, you found Trade Hero Australia to be the best value for money. We truly appreciate your trust in us and your recommendation—it means the world to our team.
We look forward to supporting you with future purchases and are always here if you need any assistance.
Product was as described.
Product was as described.
Delivery was prompt.
Was advised to contact Trade Hero if any problems with the product
I was pleased to deal with an a\Australian Business.
22 July 2025
Unprompted review
Reply from Trade Hero Australia
Hi Dennis,
Thank you for your wonderful feedback! We’re delighted to hear that the product met your expectations and that delivery was prompt. We always strive to provide clear communication and support, so it’s great to know you felt reassured by our service.
We also appreciate your support—it truly means a lot to us. We look forward to serving you again in the future!
Excellent service
Firstly, navigating the site and making the purchase was easy. Secondly the delivery was prompt. The item purchased is great and fit for purpose.
18 July 2025
Unprompted review
Reply from Trade Hero Australia
Hi David,
Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our website easy to navigate and that the purchasing process was smooth from start to finish. It’s also great to know that your order arrived promptly and that the item you purchased is of high quality and perfectly fit for its intended purpose.
We truly value your trust in Trade Hero Australia and are committed to making every step of your shopping experience convenient and satisfying. Your feedback motivates our team to continue providing excellent service, competitive prices, and reliable delivery.
We look forward to serving you again in the future and helping you find more products that meet your needs.
Great price plus freight was quick
22 July 2025
Unprompted review
Reply from Trade Hero Australia
Hi Jonathon,
Thank you so much for taking the time to leave a review!
We're thrilled to hear that you found our pricing competitive and that your order was delivered promptly. We always strive to offer great value along with fast and reliable shipping, so it's wonderful to know that we hit the mark for you.
If there's anything else we can help you with or if you have any questions about your item, feel free to reach out—we're always happy to assist.
We truly appreciate your support and look forward to serving you again in the future!
King Tech CG4T31A-S Brush Cutter. TOP SERVICE
1st, product is great, priced very well for a 4stroke whipper snipper, it works very well, is an absolute power pig and is exactly what I required.
2nd. Product was delivered very fast (within 2 days) which is very good. - I know logistics are usually out of the control of the company but thought I would mention as it does form part of the overall experience.
3rd. Assembly was fairly straight forward, there was a little bit of experimentation required as the instructions were not super clear on installing the nylon thread head (they were clearer on the blade attachment though) but I figured it out and got there in the end.
4th. Using Trade Hero website was easy, fun and ordering was a breeze, I will definitely recommend and will use as my first choice now, off the back of this experience.
5th. Accessories that came with the product are all very useful, (I would recommend potentially including a small amount of 4 stroke engine oil as some customers may not have this on hand) also some earplugs or sound plugs would be good to include as well as some safety glasses. These additions could impact the price so maybe have them as an available separate pack to purchase with this product.
Last - overall this was my first time using trade Hero and I was very very impressed. I look forward to using them again and recommending them to others.
17 July 2025
Unprompted review
Reply from Trade Hero Australia
Hi Dave,
Thank you so much for taking the time to leave such a detailed and thoughtful review!
We're thrilled to hear that the 4-stroke whipper snipper met your expectations and delivered the power and performance you needed. It's also great to know that delivery was prompt and that your overall experience—from browsing our website to receiving and assembling your product—was a positive one.
We appreciate your honest feedback regarding the assembly instructions and your excellent suggestions about including optional accessories like engine oil, earplugs, and safety glasses. We'll certainly take this on board as we continue to improve our offerings and customer experience.
It means a lot to us that you’ll be recommending Trade Hero and choosing us again in the future. We look forward to serving you again soon!
Company was quick and efficient but my…
Company was quick and efficient but my product is missing a safety locking pin.
21 July 2025
Unprompted review
Reply from Trade Hero Australia
Hi Dan!
Thank you for your feedback and for highlighting your experience with our service.
We're glad to hear that you found our process quick and efficient. However, we're very sorry to learn that your product arrived without the safety locking pin. This is certainly not the experience we aim to deliver.
Please reach out to us directly with your order details so we can arrange to send the missing part as soon as possible. We're here to make it right and ensure you're fully satisfied with your purchase.
Awesome product, cheap price, free and speedy delivery
Bought the motorcycle scissor lift trolley - cheapest on the net, free interstate delivery in 2 business days, quality product - very impressed.
16 July 2025
Unprompted review
Reply from Trade Hero Australia
Thank you so much for your kind words and for taking the time to share your experience!
We're thrilled to hear that you're impressed with the motorcycle scissor lift trolley — from the quality of the product to the fast, free delivery. Providing great value and reliable service is what we aim for, and we're glad we hit the mark for you.
If you ever need assistance or have any questions in the future, feel free to reach out.
Genuine small business – easy to deal with
I got a whipper snipper from Trade Hero Australia and the box arrived a bit damaged. I reached out and they were super helpful – they quickly sent me a replacement part without any fuss. Really appreciated the friendly service. Great to deal with a small business that actually cares!
15 November 2024
Unprompted review
Reply from Trade Hero Australia
Hi Roberto, Thank you for your kind words and for giving us the opportunity to make things right. We're sorry to hear the box arrived a bit damaged, but we’re glad our team could resolve it promptly for you.
We truly appreciate your support and are proud to be a business that values every customer. Don’t hesitate to reach out if you need anything else down the track!
Regards,
Trade Hero
Total waist of money!
Purchased a demolition saw that blew up after 12 minutes operating, it had a 12 month warranty and was purchased 4 month earlier. I contacted the company via their website and they asked for a video of the problem. Sent them a video of the seized saw and they went quite! No response to any emails after that. The address and phone numbers I found on the internet are fake (Went there, nobody had heard of them), they are trading on ebay and I reported it to ebay. They have a valid ABN, so I also reported them to the ACCC. Do NOT deal with them. They should get zero stars!!!
8 May 2025
Unprompted review
Garbage safe
Garbage safe, does not lock. Company, could not care less. Definitely horrible experience. Due to our dealings, would NOT recommend. Flush your money down the toilet. You will feel better than dealing with them.
29 May 2024
Unprompted review
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