All aspects of purchasing the car insurance were fully covered and e planned. The agent checked that I understood what was being covered or not and asked often if I had questions
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With a defaqto 5-star rating, drivers can enjoy one of the most comprehensive levels of cover available. Our insurance extends the Toyota experience to non-Toyota drivers too - for those who value quality and peace of mind. Full details of benefits and exclusions for each product are included in individual policy documents.
Contact info
7th Floor, 52-56 Leadenhall Street, EC3A 2BJ, London, United Kingdom
- 0333 103 9950
- service@toyotamotorinsurance.co.uk
- toyotainsuranceservices.co.uk
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Replied to 94% of negative reviews
Typically replies within 24 hours
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I have found my experience good so far
I have found my experience so far, has been pretty straightforward with information recieved.
I have only just started my vehicle insurance journey with you.
Thankyou
Switching providers
It was simple enough online, but there was a glitch and the documents could not be downloaded. Fortunately, this was easily resolved by talking to an advisor.
Easy to use and straight forward…
Easy to use and straight forward information on portal. Thamks
Very good customer service and really…
Very good customer service and really appreciate it
No hassle with getting insurance quotes…
No hassle with getting insurance quotes and then easy to buy. Highly recommend.
Excellent.
I had a quote from my existing provider and they tried as every year to justify yet another price increase, so I read the Toyota reviews and was amazed how simple the process was and at how much I saved.
I had an excellent experience with Toyota Car Insurance
I had an excellent experience with Toyota Car Insurance. The entire process was straightforward, efficient, and stress-free. The customer service team was professional, friendly, and took the time to answer all of my questions clearly.
The policy options were well explained, making it easy to choose the right level of cover for my needs. I was impressed by the competitive pricing and the overall value for money.
I truly appreciated the excellent customer care and smooth service from start to finish. I would highly recommend Toyota Car Insurance to anyone looking for reliable cover and outstanding customer support. Thank you for providing such a great experience!
I loved the way I was contacted with …
I loved the way I was contacted with the continuity, call back and follow up by the person who first spoke to me.
Very easy to use!
Toyota car insurance come out the cheapest online for me by far. With a good defaqto rating I continued with the quote, it stayed the same when I was taken to their actual site and it was all very easy to set up. The portal is very easy to navigate also. All good to go for my renewal now, very happy.
It's the first time with you but…
It's the first time with you but signing up for my insurance was very easy as a 72yr old it was simplistic
Thankyou
First time customer
First time customer - link through MoneySuperMarket - offered best value all things considered. Quote easy to adjust and simple and efficient process.
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