Total Motor Care Reviews 

118
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly staff for their helpfulness and excellent communication throughout the repair process. Many people commend the high quality of work, noting that repairs are meticulous, making vehicles look brand new, and often completed efficiently. Reviewers frequently highlight the outstanding service, which includes smooth processes, competitive rates, and going the extra mile with perks like courtesy cars or car detailing. Consumers appreciate the company's reliability, transparency with costs, and their ability to accommodate urgent needs, ensuring a pain-free experience.

What people talk about most

Service

Consumers consistently report positive experiences with the service, highlighting its exemplary quality,... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Quality

Users describe positive interactions with quality, consistently praising the exceptional and superb quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We needed a new clutch very last minute as our other mechanic cancelled our booking. Total motor care were absolutely fantastic and went out of their way to fit us in at a very competitive rate. Great... See more

Rated 5 out of 5 stars

I can’t praise Total Motor Care enough for their professionalism, attention to detail, and fair prices. I’ve used other local garages in the past, but ever since they replaced the alternator on my car... See more

Rated 5 out of 5 stars

Unfortunately for me my car decided to break down. I managed to get a recovery to it and contacted total motor care to see if they could at least look at it, very late on a Friday afternoon. Dave was... See more

Rated 5 out of 5 stars

I recently had my car repaired by TMC after an accident, and I couldn’t be happier with the service I received. The team did an excellent job — my car looks as good as new. The process was smooth an... See more


Company details

  1. Car Service

Information provided by various external sources

Accident Repair Centre | Jig Facilities | Low Bake Oven | Four Wheel Alignment | Air Conditioning Re-gassing | MOT / Service Centre | Car and commercial MOT Motorbike


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(118)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpfulp

Very helpful. Had a handle on the problem after inspection. Gave what I thought as an honest fair price for the work including the MOT failure repair and then pass. Kept me informed. I will go back to have my next service.ù

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely superb service each time

Absolutely superb service each time. Thorough pre analysis of proposed work and diagnosis of issues. Each member of the team is knowledgeable and experienced. Professional in every aspect.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

We’ve had a few unfortunate issues with…

We’ve had a few unfortunate issues with our car recently. However, one quick phone call to this lovely garage and they always try to accommodate us to look at the car the same day (which the majority of the time they have). They have saved us multiple times, I really can’t fault them. Their customer service is above and beyond. Our son is now using their services too. Refreshing to find a garage who you can fully trust to do the work to a high standard, not do things that don’t need doing and for a reasonable price!!

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Great garage, would highly recommend.

Had my car in for some work, brakes and discs, whilst I was there they also offered to do my MOT and they were cheaper than my car’s garage. They also noted the damage that was noticed by my main dealer and came with a price that was less than half of the main dealer and did the work and it was brilliant. Service was amazing too. Top work, quick, great pricing and quality customer service.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Unfortunately for me my car decided to…

Unfortunately for me my car decided to break down. I managed to get a recovery to it and contacted total motor care to see if they could at least look at it, very late on a Friday afternoon. Dave was extremely helpful and had the diagnostics machine ready upon my arrival. The problem was identified and the new part was refitted the same day. Very please with how efficient and professional the team at total motor was.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

I cannot fault the service I received…

I cannot fault the service I received from total motor care, within hours of reporting the accident on my vehicle. They had already organised a replacement vehicle for me which was like for like, the handover was very simple quick and easy. The repairs to my vehicle were done very quickly and efficiently and looked like new and my vehicle was returned to me in a nice clean condition, and again the hand over to get my vehicle back was a pleasant experience and at all times I found everyone that I spoke to, to be very polite, well mannered and courteous.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Everything clearly explained, courtesy car provided car came back valeted like new. Can’t fault.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Place For Your Vehicles Needs

I was greeted with a smile, Very friendly staff. They were so professional & thorough going through the repair process for my car, When I picked my car up it was a top notch repair
Highly recommend 5☆+

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service still exists

Great service still exists. Had a problem with squeaky brakes that the dealer would only look at in a month. Called TMC and they said bring it down immediately - they then fixed it at zero cost.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service, fantastic job

Brought my vehicle in for a few repairs even though they were fully booked they were able to get my vehicle fixed the next day appreciate Dave and the team for getting the job done!

Would highly recommend thank you!

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service.....

I've been using TMC for a few years now and would have no doubts in recommending them to anyone. Fremiendly, helpful and welcoming, don't charge the earth and do a great job.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Work experience

Thanks to dave for taking me on for work experience I've really enjoyed myself here at total motor care its be a fun and educational 2 weeks and I look forward to possibly coming back here.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Mot failed, they went out there way to get the parts come in put on and mot re taken all while a waited...A+++++, Recommended, Thank you so much..

27 January 2025
Unprompted review
Rated 5 out of 5 stars

excellent service

Really excellent service from Craig at Total Motor care in Sandwich.
Assessed car in the period between Christmas and New Year, then booked in. 02 January.
We were provided with a good quality loan car with automatic gearbox (much to my wife's relief)
Kept informed throughout repair.
The car body repair is excellent and the car looks like new. Thank you

9 January 2025
Unprompted review

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