I had a certain issue during my last online shopping experience on topshoezone. After reaching their live chat support, they were replying fast actually, but I felt they didn't really understand... See more
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See what reviewers are saying
I had a great experience with Alero! He promptly reached out to me to address my concerns and was incredibly helpful throughout the entire process. Alero went above and beyond to provide solutions and... See more
Although i made an error at my end, you made sure that my needs were met and corrected. I am truly very grateful to you and the team for the exceptional assistance required! Be well and sta... See more
They emailed me more than 15 times requesting that I delete my review, promising a refund within 7 days. However, it has now been over 2 months, and I have not received any refund. They have been lyin... See more
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Kevin from the Escalation Team was very…
Kevin from the Escalation Team was very helpful and professional in handling my case. He responded promptly and ensured my issue was resolved smoothly. I appreciate the support and assistance provided. Thank you.
Good service by Kevin
Don't go the website they are scammers
I already but review on five star for topshoezone. They assured me to put a review on trustpilot website with four to five star and refund the money they deduct from my account without my consent. but they didnot refund and not replying to email. First person is Mr.Clair he need to notify his name notified previous review thats why i put his name in that review. totally the page is scam.
Great support from the team, especially the person named Paul.
SCAM!!
SCAM!!
Charged without consent and refuse the refund together with ourperfectpairs.com
You were very helpfull
This is a scam
This is a scam. They deducted payment from my account and added me to a VIP membership without my permission. I never agreed to this. I have emailed them requesting a refund, but they have not responded yet. This membership is of no use to me because I am living in a foreign country.I have never visited their website or placed any order. They hacked my card details and added me to a VIP membership without my knowledge or consent. I have no need for this membership and never requested it. I demand a full refund.
Scammers hiding behind false emails
They emailed me more than 15 times requesting that I delete my review, promising a refund within 7 days. However, it has now been over 2 months, and I have not received any refund. They have been lying repeatedly and scamming people. I strongly request that strict action be taken against such websites. This is a scam. They deducted payment from my account and added me to a VIP membership without my permission. I never agreed to this. I have emailed them requesting a refund, but they have not responded yet. This membership is of no use to me because I am living in a foreign country.
Emily a Good Representative
Emily was a good customer care
service representative
Support team is helpfull.they assured…
Support team is helpfull.they assured me to help and compensate when i contacted.
Jeremy was helpful and sorted out my…
Jeremy was helpful and sorted out my concern very quickly. Thanks for the fast service
Took money without signing up
Money was deducted from my account with me authorising it. I also found emails from them in my junk mail box welcoming me to their membership. When I tried to access their website, my VPN blocked me stating it contained malicious code that could lead to fraud or identity theft. I did contact the support email and requested that my account and membership be terminated. They wanted me to do a review so here I am. Don't trust this site
Although i made an error at my end
Although i made an error at my end, you made sure that my needs were met and corrected.
I am truly very grateful to you and the team for the exceptional assistance required!
Be well and stay safe!
Sincerely,
Sebastian Pio Pereira
I had a great experience
I had a great experience. I wanted to cancel my membership, the team was in contact with me and they handled my case very well.
Much appreciated
Agent Max attention to my request
Agent Max attention to my request. Was very helpulf and understandable.
I don't know about dix Soo much...
Kindly return my money as early as much as possible I'm really thankful to you for this act of kindness ....
Refund as am not happy because I don't…I didn't ask for subscription but a box of gifts
Refund as am not happy because I don't understand their service
This Company Is A Scam Be Warned
This Company Is A Scam You Get charged £50.00 Per Month And Receive Nothing Asked To Cancel Account Then Still Money Taken Off Me.
Alero helped my problem to solve.Thank…
Alero helped my problem to solve.Thank you also for the smooth and quick response.
Scam advertising
This entire thing is a scam and I better get my refund, my bank will be in contact with you if I don't get it. This is fraudulent
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