The Agent with TopLine Insurance for my home and property here in Florida was polite and efficient. He found me a few top rated underwriters to compare pricing and coverage, with what I had been payi... See more
Company replied
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Review summary
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Sam was knowledgeable and delivered a quote which in current times was very good news. His courtesy went beyond good salesmanship. This is our second time with People's Trust since moving to Florida 1... See more
Company replied
We had a very good experience with TopLine Insurance! This was the first time we worked with a broker, but it won't be the last. We had over a 70% savings on our home insurance premium. The process... See more
Company replied
I recently replaced the roof on my house and started looking into new homeowner's insurance. I called many different insurance agency's for a quote. TopLine and Connie had the best rates and even mo... See more
Company replied
Company details
- Insurance Agency
- Auto Insurance Agency
- Commercial Insurance Company
- Home Insurance Agency
- Life Insurance Agency
Written by the company
TopLine is Florida insurance the way it should be – easy and affordable. We’ll find the pricing, coverage, and service that’s perfect for you. You’ll get coverage that’s tailored exactly to your needs – not more than you need, not less. And, because our agents work with only those insurance carriers that meet our strict standards, you have peace of mind that you’re getting great service from a financially stable company at the most affordable price!
Contact info
162 Roberts Village Court, Suite 1402, 32259, Saint Johns, United States
- 561-599-5800
- customerservice@toplineinsurance.com
- toplineinsurance.com
4.7
Excellent
476 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Representative was pleasant and…
Representative was pleasant and identified issue immediately and resolved it.
14 July 2025
Reply from TopLine Insurance
Hello Jennifer! Thank you very much for the review! We are delighted that our agent was able to help you and that everything worked out to your satisfaction.
And thanks again for giving us a chance to work with you,
TopLine Insurance Team
The Service was GREAT.
13 July 2025
Reply from TopLine Insurance
Hello George! Thank you very much for the kind words! We are so happy that our agents were able to help with your insurance needs and that everything worked out to your satisfaction.
And thanks again for giving TopLine a chance to work with you,
TopLine Insurance Team
Great working with Karen
15 July 2025
Unprompted review
Reply from TopLine Insurance
Hello Tara! Thank you very much for the feedback! Karen is an excellent member of our team, and we are so happy Karen was able to help with your insurance needs.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
Kelly B. excells in customer…
Kelly Barber excells in customer service!
She patiently answers copious questions for this "senior" novice, so I can understand the world of insurance. Thank you Kelly for answering all my questions, today, 2 months after getting my policy.
14 July 2025
Unprompted review
Reply from TopLine Insurance
Hello April! Thank you very much for your feedback! Kelly is an amazing member of the TopLine Team, and we are delighted that Kelly was able to help with your insurance needs.
And thank you for giving our team a chance to work with you,
TopLine Insurance Team
Kelly Barbar has been the most…
Kelly Barbar has been the most effective agent that I have ever used in any insurance company. Her knowledge has been instrumental in my decision making on home insurance coverages. Her timely responses cover all my concerns.
14 July 2025
Unprompted review
Reply from TopLine Insurance
Hello Clare! Thank you very much for your review! Kelly is an amazing member of the TopLine Team with an excellent track record of helping our customers, and we are so happy Kelly was able to help with your insurance needs.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
Karen Roscigno was absolutely awesome
Karen Roscigno was absolutely awesome! She was available, responded to my many inquiries and in the end saved us a ton of money with better coverage! We will be telling all of our friends. Our niece, Toni Murphy referred us! We are so happy she did. Thank you Karen!!
11 July 2025
Unprompted review
Reply from TopLine Insurance
Hello Susan! Thank you very much for the kind words! Karen is an amazing member of the TopLine Team, and we are very happy Karen was able to help with your insurance needs and that everything worked out to your satisfaction.
And thank you for giving us a chance to work with you,
TopLine Insurance Team
Karen was professional and very quick…
Karen was professional and very quick with helping me find a good insurance policy. Very friendly.
10 July 2025
Unprompted review
Reply from TopLine Insurance
Hello Libby! Thank you very much for the feedback! Karen is an excellent member of our team, and we are so happy Karen was able to help with your insurance needs.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
Had a rep for a year who was great
Had a rep for a year who was great, but he suddenly departed (quit) on the day we were adding additional coverage. I was given a second agent and he was OK, until we had a claim and he was not helpful at all!
11 July 2025
Reply from TopLine Insurance
Hello, Stephanie. We are very sorry that the experience with TopLine Insurance was less than satisfactory. At this time, our Customer Service Team is investigating this situation and looking for solutions.
If you have any questions in the meantime, please contact us here: https://toplineinsurance.com/contact-us/.
Thank you,
TopLine Insurance Team
Reply from TopLine Insurance
Hello Jimmie! Thank you very much for the feedback! We are delighted that our agents were able to help.
And thanks again for giving us a chance,
TopLine Insurance Team
Our agent Kelly Barber
Our agent Kelly Barber was extremely helpful and
knowledgeable. We will highly recommend Topline
insurance and Kelly Barber Thank you Kelly for the
excellent service
Frank and Ingrid Bartush
9 July 2025
Unprompted review
Reply from TopLine Insurance
Hello Frank! Thank you very much for such nice words! Kelly is an excellent member of the TopLine Team, and we are so happy Kelly was able to help with your insurance needs.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
Karen Roscigno will get you yhe best rate
Karen Roscigno saved me money on my homeowners insurance. I am very pleased with Karen and Topline for all my insurance needs. I recommend her to friends and family
2 June 2025
Unprompted review
Reply from TopLine Insurance
Hello Lisa! Thank you very much for the feedback! Karen is an excellent member of the TopLine Team, and we are so happy Karen was able to help with your insurance needs and that everything worked out to your satisfaction.
And thank you for giving us a chance to work with you,
TopLine Insurance Team
Karen was very helpful
Karen was very helpful. Answered all of my questions so I could easily understand the process. Would definitely recommend topline to a friend or family member.
3 June 2025
Unprompted review
Reply from TopLine Insurance
Hello Dolores! Thank you very much for the kind words! Karen is an amazing member of the TopLine Team, and we are so happy Karen was able to help with your insurance needs and that everything worked out to your satisfaction.
And thank you for giving us a chance to work with you,
TopLine Insurance Team
Attentive and available at all times.
Very attentive to my needs and my time-line. Expedited my request with appropriate choices and assisted with the best choice for what we wanted and needed now.
2 July 2025
Unprompted review
Reply from TopLine Insurance
Hello Maria! Thank you very much for the feedback! We are delighted our agents were able to help with your insurance needs and that everything worked out to your satisfaction.
And thanks again for giving us a chance,
TopLine Insurance Team
Karen was my agent and was able to save…
Karen was my agent and was able to save me tons and get me a solid policy. She explained everything and was very patient with me!
3 July 2025
Unprompted review
Reply from TopLine Insurance
Hello Louis! Thank you very much for the review! Karen is an amazing member of the TopLine Team and we are so happy Karen was able to help with your insurance needs.
And thank you for giving us a chance to work with you,
TopLine Insurance Team
5 stars aren’t enough to rank the…
5 stars aren’t enough to rank the experience that I had with Karen Roscigno. She was courteous, professional and efficient. She exceeded my expectations. The insurance she found me was perfect.
16 June 2025
Unprompted review
Reply from TopLine Insurance
Hello Valerie! Thank you very much for you feedback! Karen is an excellent member of the TopLine Team and we are very happy Karen was able to help with your insurance needs.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
Reply from TopLine Insurance
Hello William! Thank you very much for such kind words! We are delighted our agents were able to help with your insurance needs and that everything worked out nicely.
And thanks again for giving us a chance,
TopLine Insurance Team
Super easy to deal with and they…
Super easy to deal with and they answered all of my questions.
30 June 2025
Reply from TopLine Insurance
Hello Francine! Thank you very much for your review! We are very happy our team was able to help with your insurance needs.
And thanks again for giving us a chance to work with you,
TopLine Insurance Team
Over the moon with savings
We are over the moon with the help we received from our agent. She saved us tremendously on our insurance cost. She was courteous and explained everything so we could understand our policies. She gets an A plus rating from us.
2 July 2025
Unprompted review
Reply from TopLine Insurance
Hello Sharon! Thank you very much for the kind words! We are so happy our team was able to help with your insurance needs and that everything worked out nicely.
And thanks again for giving us a chance to work with you,
TopLine Insurance Team
TopLine Insurance experience
Had the pleasure of doing business with my agent, Kelly Barber she was very easy to work with. She got the job done fast and I’d work with her again. No problems she’s a very pleasant and knowledgeable person about her job thank you Kelly
30 June 2025
Unprompted review
Reply from TopLine Insurance
Hello Gerri! Thank you very much for such nice words! Kelly is an excellent member of the TopLine Team and we are very happy Kelly was able to help with your insurance needs.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
Kelly is wonderful
Kelly is wonderful. She is always pleasant and gets things done quickly. A consummate, real professional. Thanks for always doing such a great job.
1 July 2025
Unprompted review
Reply from TopLine Insurance
Hello Kate! Thank you very much for such a great feedback! Kelly is an excellent member of the TopLine Team and we are very happy Kelly was able to help with your insurance needs.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
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