TopCashback Australia Reviews 273

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use and the value for money, highlighting that the service is straightforward and genuinely rewarding. Many appreciate the seamless cashback experience, with funds being returned from everyday purchases, and the website is often described as user-friendly and efficient. People also value the absence of withdrawal minimums, allowing them to cash out whenever they choose. However, some people were dissatisfied with the payment and refund processes. A few users reported issues with cashback not tracking or not receiving advertised cashback promotions. There were also instances where payouts took a long time or were declined for unknown reasons, leading to frustration for some customers.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While some customers praise the easy and fast payout... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, simple, and seamless.... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of navigation and use. Many... See more

Refund

Consumers find refund experiences to be ambiguous. Many reviewers appreciate receiving money back on... See more

Value for money

Users describe positive interactions with value for money. Many customers find it an easy way to earn... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TopCashback is my go-to for cashback savings. Their rates are consistently higher than competitors, and they even beat others by 1% if you submit a claim. I’ve saved hundreds just by clicking throug... See more

Rated 5 out of 5 stars

This has been an easy way to get a little back from my usual spending - it's great that there's no restrictions on the amount you can withdraw once the cash has been verified. So far the experience ha... See more

Rated 5 out of 5 stars

Great way to passively earn some extra cash. It can take a while for funds to be payable, but still a great deal for being able to get something from purchases made simply by clicking thorough via t... See more

Rated 5 out of 5 stars

I have been using TopCashback for savings for more than a year and have had a great experience always. Only once I have had an issue wherein I didn’t read the terms well enough but the representative... See more


Company details

  1. Cashback Provider

Written by the company

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

273 reviews

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1-star

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy to use.

Once installed, it easy to use. I enjoy shopping via the app and the rebates keeps adding up.
I've just withdrawn some of the rebates. It works!

9 February 2026
Unprompted review
Rated 5 out of 5 stars

TopCashback have been awesome!

TopCashback have been awesome! Never had a drama with their service etc. they have always gone it to bat for me whenever a purchase didn’t track properly. They always (so far) get the correct cash back in the end. Thoroughly recommend TCB 👍🏼

2 February 2026
Unprompted review
Rated 5 out of 5 stars

TopCashback -wish I started using sooner

TopCashback is my 1st stop before I make any online transactions, I've been paid out many times to either bank or paypal, I've only been using it for several months - I wish I started using it sooner ⭐⭐⭐⭐⭐

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Totally fraud

Totally fraud, never got a cash back for the eligible transaction. Requested for missing cashback, never heard back from them. This was the first and last transaction through Topcashback.

8 December 2025
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi Saab Deep,

We’re sorry to hear about your experience and understand how frustrating it is when cashback doesn’t track as expected. Missing cashback claims must be reviewed and confirmed by the retailer or network, and response times can vary.
If you submitted a claim, we assure you the team is actively chasing the retailer for your cashback and every update is put on your account. If you’re willing, please contact us again at contact@topcashback.com.au with your account email so we can point you in the right direction of where to find the update on your claim.

We appreciate you sharing your feedback.

Best Regards,
TopCashback Team.

Rated 5 out of 5 stars

Fix your 2FA to use TOTP or Passkeys, FFS!

Yet another shitty website that requires you to provide personal information (Best Man or Maid of Honour) rather than proper Two Factor Authentication to verify who you are. At least they give you cash back and are happy if you provide them with a random string of 16 characters including special characters for the name of your best man.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Topcashback Australia is fantastic!

Topcashback Australia has to be the best cashback site I have ever used! They have the highest percentage of cashback out of their competitors. I also got a bonus $50 when I signed on! I also love how I don't have to reach a minimum amount in my account to be able to cash it out. This really is money for nothing!

13 January 2026
Unprompted review

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