TopCashback Australia Reviews 276

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use and the value for money, highlighting that the service is straightforward and genuinely rewarding. Many appreciate the seamless cashback experience, with funds being returned from everyday purchases, and the website is often described as user-friendly and efficient. People also value the absence of withdrawal minimums, allowing them to cash out whenever they choose. However, some people were dissatisfied with the payment and refund processes. A few users reported issues with cashback not tracking or not receiving advertised cashback promotions. There were also instances where payouts took a long time or were declined for unknown reasons, leading to frustration for some customers.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While some customers praise the easy and fast payout... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, simple, and seamless.... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of navigation and use. Many... See more

Refund

Consumers find refund experiences to be ambiguous. Many reviewers appreciate receiving money back on... See more

Value for money

Users describe positive interactions with value for money. Many customers find it an easy way to earn... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TopCashback is my go-to for cashback savings. Their rates are consistently higher than competitors, and they even beat others by 1% if you submit a claim. I’ve saved hundreds just by clicking throug... See more

Rated 5 out of 5 stars

This has been an easy way to get a little back from my usual spending - it's great that there's no restrictions on the amount you can withdraw once the cash has been verified. So far the experience ha... See more

Rated 5 out of 5 stars

Great way to passively earn some extra cash. It can take a while for funds to be payable, but still a great deal for being able to get something from purchases made simply by clicking thorough via t... See more

Rated 5 out of 5 stars

I have been using TopCashback for savings for more than a year and have had a great experience always. Only once I have had an issue wherein I didn’t read the terms well enough but the representative... See more


Company details

  1. Cashback Provider

Written by the company

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

276 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Topcashback Australia is fantastic!

Topcashback Australia has to be the best cashback site I have ever used! They have the highest percentage of cashback out of their competitors. I also got a bonus $50 when I signed on! I also love how I don't have to reach a minimum amount in my account to be able to cash it out. This really is money for nothing!

13 January 2026
Unprompted review
Rated 4 out of 5 stars

I Love TopCash. Literally the highest rates returned.

I Love TopCash, it’s the first place I check, in fact while technically Niche (while others favour only certain cards even if you pay for premium, and a lot of the stores available on other sites aren’t the quality I’m personally after (poor man pays twice as they say). TooCash tends to have the most significant and expansive cashback offers. The single and only thing that makes me use similar sites (whom I personally detest and would love to delete) is unfortunately the CashBack on TopCash is so unbelievably slow (and I’m sure that’s the vendors fault not yours as you can’t choose when and what they approve) I unfortunately use the other sites significantly more even though I detest them. they’re just faster, and I would be lying if I didn’t say their silly little promos draw me in. I’ve been with these guys for a while (talking a year or almost and I’m still waiting on vendors to approve purchases that other sites approve in a day. However overall, to that exclusion I’d use TopCash exclusively if those things were possible

3 January 2026
Unprompted review
Rated 4 out of 5 stars

I wanted to rate this a 1 star because…

I wanted to rate this a 1 star because in 2025 I cannot believe it takes THREE MONTHS for two organisations to validate a transaction between their e-commerce platforms. My mind drifts to the size of the float they have with this, the overnight market rates and other opportunities that platforms have with other people's money. But I gave it 4 stars because we eventually actually got our money, as I had written this off as a "war of attrition" scam - and we had given up! Kudos to the organisation for persevering, I suspect, with the glacial inertia of the Woolworths organisation and delivering us what you promised. I can't say I will ever be bothered again, but I did like the little surprise delivered to our inbox. Merry Xmas to you as well!

25 September 2025
Unprompted review
Rated 1 out of 5 stars

It’s a scam

It’s a scam. I got terminated without any reason. And the worst part is, I have referred all my housemate to sign up with this app. Three of us got deactivated. The allegation from TopCashback was all three of us same person when we tried to pay out our cashback. After having a lot of conversation with them finally they fixed my account but the cashback amount was gone. They stole the money.

10 January 2025
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi Riyad,

Thank you for sharing what happened, and I’m very sorry for the stress and frustration this situation has caused you and your housemates.
To clarify, our system may flag multiple accounts when they share the same household network, devices, or similar activity patterns. This does not mean we assume members are the same person, but it does trigger a review to ensure all accounts comply with our one-account-per-member policy. We apologise if this was not communicated clearly.

I’m glad to hear your account has been reinstated, but the missing cashback is understandably worrying. Cashback can only be awarded once the retailer confirms it as eligible. If a retailer later reports the transaction as invalid or duplicated, the cashback may be removed — but it should never “disappear” without explanation.
Please share your account email along with any related transaction details to contact@topcashback.com.au. We will re-check your account and provide a proper breakdown of what occurred and whether the cashback can be recovered.

We appreciate you raising this, and we want to resolve it properly for you.

Kind regards,
TopCashback Team

Rated 4 out of 5 stars

Easy

Easy. Couldn’t specify the amount I wanted to withdraw but oh well.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Genuine cashback with streamlined, easy process

The Top CashBack Australia process is so easy and it is genuinely worth it. I’ve just completed my first withdrawal of cash back to PayPal and it was simple and streamlined. I’m continuing to use Top CashBack and saving the returned money to contribute to buying schoolbooks and uniforms. Thoroughly recommend it.

6 December 2025
Unprompted review

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