TopCashback Australia logo
Visit website

TopCashback Australia Reviews 277

•
TrustScore 4.5 out of 5

4.5

Cashback Provider
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use and the value for money, highlighting that the service is straightforward and genuinely rewarding. Many appreciate the seamless cashback experience, with funds being returned from everyday purchases, and the website is often described as user-friendly and efficient. People also value the absence of withdrawal minimums, allowing them to cash out whenever they choose. However, some people were dissatisfied with the payment and refund processes. A few users reported issues with cashback not tracking or not receiving advertised cashback promotions. There were also instances where payouts took a long time or were declined for unknown reasons, leading to frustration for some customers.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While some customers praise the easy and fast payout... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, simple, and seamless.... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of navigation and use. Many... See more

Refund

Consumers find refund experiences to be ambiguous. Many reviewers appreciate receiving money back on... See more

Value for money

Users describe positive interactions with value for money. Many customers find it an easy way to earn... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TopCashback is my go-to for cashback savings. Their rates are consistently higher than competitors, and they even beat others by 1% if you submit a claim. I’ve saved hundreds just by clicking throug... See more

Rated 5 out of 5 stars

This has been an easy way to get a little back from my usual spending - it's great that there's no restrictions on the amount you can withdraw once the cash has been verified. So far the experience ha... See more

Rated 5 out of 5 stars

Great way to passively earn some extra cash. It can take a while for funds to be payable, but still a great deal for being able to get something from purchases made simply by clicking thorough via t... See more

Rated 5 out of 5 stars

I have been using TopCashback for savings for more than a year and have had a great experience always. Only once I have had an issue wherein I didn’t read the terms well enough but the representative... See more

Company details

  1. Cashback Provider

Written by the company

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

277 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

3 month wait for cashback is false advertising

Purchased shoes via Topcashback site at Sketchers back in January and I’m still waiting for my cashback. Specifically purchased them through the site for the cashback. Queried this and was told it will take up to 3 months as it’s currently sitting with the retailer. Every time i check the it’s still pending.
My friend never received their friend referral either.
I would definitely suggest steering clear of this scam.

23 January 2026
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi Trudy Ng,

Thank you for reaching out with your feedback.
We confirm as stated on our site that the cashback process is estimated to take up to 12 weeks and sometimes more for some retailers. To get an exact estimate for every transaction, you would need to click on the plus button in front of the transaction on your account and you would have the exact estimate as provided by the retailer when the transaction will become payable.

Regarding your friend's referral, if they are the ones that referred you, then as stated on our site, their bonus will be credited to their account when you successfully earn up to $10 in cashback excluding bonuses.

If you need further clarification on these, feel free to raise a support ticket and the team will further clarify you.

Thank you once again for your feedback.

Best Regards,
The TopCashback Team.

Rated 1 out of 5 stars

Ten days no joining bonus.

Ten days no joining bonus.

12 March 2026
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi Zak Vujovic,

Thank you for your feedback.
However, there may have been a misunderstanding regarding our sign-up bonus terms. While members become eligible for the sign-up bonus upon signing up, the bonus itself is not awarded instantly. In order to receive the bonus, the required cashback threshold must first be reached, as outlined in our terms and conditions.
For full details, please refer to our Sign-Up Bonus Terms and Conditions here: https://www.topcashback.com.au/dyn/tafterms-jan-dec26/

We hope this clarifies how the sign-up bonus works.

Best Regards,
The TopCashback Team.

Rated 5 out of 5 stars

The app is so Back in seamless silk

The app is so seamless, saving my plastic. On the go, on the chill, on the grill, getting our thrill on Blueberry Hill, kaching goes the till...Gettin paid gettin laid gets yo made for the grade Homey. 'Baby Got TopCashBACK'...

9 March 2026
Unprompted review
Rated 2 out of 5 stars

It took ages for the payment to become…

It took ages for the payment to become available.

4 March 2026
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi Mike Shams,
Thank you for your feedback. I’m sorry to hear that it took a long time for your payment to become available. We understand how frustrating delays can be when you’re expecting your cashback.

Cashback pay-outs typically take a minimum of around 12 weeks for confirmation and payment, and in some cases can take longer — particularly for subscriptions or travel bookings. We do our best to keep members updated throughout the process as the retailer validates the transaction. As soon as it is validated, you can cash out straight away without any delays.

We truly appreciate your patience and thank you for using TopCashback. If there’s anything further we can assist you with, please don’t hesitate to let us know.

Best Regards,
The TopCashback Team.

Rated 2 out of 5 stars

Get a big problem with payout…

Get a big problem with payout proceed,keeps showing my account got an error and cannot resolve it.

15 February 2026
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi Ming Xia,

Thank you for reaching out here.

If you’re receiving an error message, please kindly raise a support ticket directly from the affected account so our team can investigate the issue further and assist with resolving it as quickly as possible.

Once submitted, the relevant team will review the details and get back to you with guidance.

We look forward to helping you get this sorted.

Best Regards,
TopCashback Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look