TopCashback Australia Reviews 273

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use and the value for money, highlighting that the service is straightforward and genuinely rewarding. Many appreciate the seamless cashback experience, with funds being returned from everyday purchases, and the website is often described as user-friendly and efficient. People also value the absence of withdrawal minimums, allowing them to cash out whenever they choose. However, some people were dissatisfied with the payment and refund processes. A few users reported issues with cashback not tracking or not receiving advertised cashback promotions. There were also instances where payouts took a long time or were declined for unknown reasons, leading to frustration for some customers.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While some customers praise the easy and fast payout... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, simple, and seamless.... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of navigation and use. Many... See more

Refund

Consumers find refund experiences to be ambiguous. Many reviewers appreciate receiving money back on... See more

Value for money

Users describe positive interactions with value for money. Many customers find it an easy way to earn... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TopCashback is my go-to for cashback savings. Their rates are consistently higher than competitors, and they even beat others by 1% if you submit a claim. I’ve saved hundreds just by clicking throug... See more

Rated 5 out of 5 stars

This has been an easy way to get a little back from my usual spending - it's great that there's no restrictions on the amount you can withdraw once the cash has been verified. So far the experience ha... See more

Rated 5 out of 5 stars

Great way to passively earn some extra cash. It can take a while for funds to be payable, but still a great deal for being able to get something from purchases made simply by clicking thorough via t... See more

Rated 5 out of 5 stars

I have been using TopCashback for savings for more than a year and have had a great experience always. Only once I have had an issue wherein I didn’t read the terms well enough but the representative... See more


Company details

  1. Cashback Provider

Written by the company

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

273 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience

Great experience, TopCashback traced a number of purchases that clearly showed in their app that the shop had been clicked, but purchases were not recorded. After lodging a claim, they followed through and paid them out ! Whilst it did take quite a few months (3-4), they got there eventually. Very pleased.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

GREAT Cashback AGAIN :-))) !!!

WoW, I was so thrilled to get Significant Amount of Cashback from TEMU when I received Good News sent from " TopCashBack " Email TODAY !!!.....

Thanks SO MUCH " TCB " !!!....You made my day ......Y..A..Y !!! :-)))

21 January 2026
Unprompted review
Rated 1 out of 5 stars

this company is a scam

this company is a scam, myself and 3 other family members join them and started following the ads to buy goods earning points while patiently waiting for that ridiculous period of many months to get the payout. Just few weeks before the payput we got email that all our memberships were terminated because apparently it is just one person with multiple accounts. Dont believe and waster your money with topcashback - use shopback!

7 April 2026
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi there,

Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating this situation must feel.

To clarify, while members of the same household can each have their own accounts, our terms do not allow one individual to operate or benefit from multiple accounts. Where accounts are flagged as linked, they are reviewed carefully, and action may be taken if they are found to be in breach of our policies.

We appreciate that this may not have been your intention, and we understand your concerns given the timing. However, these checks are in place to ensure fairness across the platform for all members.

If you believe this has been assessed incorrectly, we would encourage you to continue working with our support team so your case can be fully reviewed.

Thank you again for sharing your experience.

Best Regards,
The TopCashback Team.

Rated 5 out of 5 stars

I love Top cashback

I love Top cashback, they have the best rates, the app is well laid out, simple to use and works well, I have had no problems receiving my cash back and it is in a timely manner, highly recommend.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Top Cash Back - Tops

There are a wide variety of businesses that you can obtain discounts through Top Cash Back and when I have needed assistance the service with issues has been prompt and solved the problems.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

3 month wait for cashback is false advertising

Purchased shoes via Topcashback site at Sketchers back in January and I’m still waiting for my cashback. Specifically purchased them through the site for the cashback. Queried this and was told it will take up to 3 months as it’s currently sitting with the retailer. Every time i check the it’s still pending.
My friend never received their friend referral either.
I would definitely suggest steering clear of this scam.

23 January 2026
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi Trudy Ng,

Thank you for reaching out with your feedback.
We confirm as stated on our site that the cashback process is estimated to take up to 12 weeks and sometimes more for some retailers. To get an exact estimate for every transaction, you would need to click on the plus button in front of the transaction on your account and you would have the exact estimate as provided by the retailer when the transaction will become payable.

Regarding your friend's referral, if they are the ones that referred you, then as stated on our site, their bonus will be credited to their account when you successfully earn up to $10 in cashback excluding bonuses.

If you need further clarification on these, feel free to raise a support ticket and the team will further clarify you.

Thank you once again for your feedback.

Best Regards,
The TopCashback Team.

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