A lot of problems with mapping. Then you open a ticket, you receive a notification that the mapping is updated, then nothing happends. You add stuff in the release note and they are not taken in co... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
-Support is slow. - I noticeably have less revenue share, comparing to other services. -Most of the functions are unusable in the end. -Mediocre, cheap not for indy artists -All focused on main... See more
Company replied
I had no problems with toolost up until the fall season, when my releases (both edited and reuploaded for corrections' sake because they said to) started getting a "needs documentation" notice, an... See more
Company replied
Great UI, That's where it ends really. Royalties got forced from another service due to them having a deal with the majority owner of the works to here and magically started paying out about 60% of w... See more
Company replied
Company details
Written by the company
Too Lost is a music and technology company, providing SaaS solutions for independent music rights holders. Our distribution and publishing services deliver, monetize and protect songs across the globe for over 250,000+ musicians, record labels, studios, brands, investors, and platforms. Too Lost is a proud member of The American Association of Independent Music (A2IM) and MERLIN. We are headquartered in New York City - with offices in Los Angeles, Barcelona and Reykjavík. For more information, see here: https://toolost.com/about
Contact info
915 Broadway, Suite 802, 10010, New York, United States
- support@toolost.com
- toolost.com
3.1
Average
825 reviews
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
best interface of any distributor I've…
best interface of any distributor I've tried, super modern and fast.
5 March 2026
Unprompted review
Reply from Too Lost
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at support@toolost.com - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
Modern design
Modern design, easy uploads, fast payments. can't really ask for more.
9 March 2026
Unprompted review
Reply from Too Lost
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at support@toolost.com - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
Can't even realese a music
Can't even realese a music, It's always that goddamn artwork issue, I paid for nothing
13 March 2026
Unprompted review
Reply from Too Lost
Hello there,
Sorry to hear you didn't enjoy your experience with Too Lost.
We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.
We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.
As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.
You can get in touch with our support team anytime at toolost.com/support or by contacting us at support@toolost.com
We hope you have a wonderful day!
OMG !!!!!!!!!!
OMG !!!!!!!!!!! 32% USERS APPLIED ONE STAR IS TOO MUCH , I WILL REALLY NOT SIGN UP THIS !!!! THANKS GUYS
12 March 2026
Unprompted review
Reply from Too Lost
Hello there,
Sorry to hear you didn't enjoy your experience with Too Lost.
We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.
We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.
As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.
You can get in touch with our support team anytime at toolost.com/support or by contacting us at support@toolost.com
We hope you have a wonderful day!
Congrats on your recent data leak!
One of the worst distributors you could use. On paper they're really solid but in reality it's so much worse. Don't work with them if you're serious about your artistic career.
Congrats on your recent data leak as well!!!
5 March 2026
Reply from Too Lost
Hello there,
Sorry to hear you didn't enjoy your experience with Too Lost.
We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.
We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.
As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.
You can get in touch with our support team anytime at toolost.com/support or by contacting us at support@toolost.com
We hope you have a wonderful day!
Simply the best distributor for value!
Toolost i have to say go alive and beyond when it comes to features, support and accessibility. For the value you are paying, compared to other distributors, you are getting more than you pay for in features!
I can not imagine going elsewhere in the near future for quite a while yet.
11 February 2026
Reply from Too Lost
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at support@toolost.com - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
Absolute legends in the game
Absolute legends in the game. Innovative and breaking barriers in the industry. Young staff and highly capable team. Much love
5 November 2025
Reply from Too Lost
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at support@toolost.com - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
had a rough start with a rejected…
had a rough start with a rejected release, after that, it was better.
9 February 2026
Unprompted review
Reply from Too Lost
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at support@toolost.com - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
It is amazing to use
24 February 2026
Reply from Too Lost
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at support@toolost.com - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
Too Lost is one of the best distros I…
Too Lost is one of the best distros I use. They truly offer the best service there is for their artists. The greatest disadvantage I have with this service is their slow payout due to processing
5 November 2025
Reply from Too Lost
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at support@toolost.com - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
Account Banned Without Explanation
Account Banned Without Explanation — Active Catalog Left Unmanageable
I've been using Too Lost as a distributor for my label (E3 Publishing Co.) and had recently transferred a portion of my catalog to them using their own official transfer tool, making them my sole active distribution arrangement for several works. On February 17, 2026, I received a notification that my account had been banned for "non-compliance with Terms of Service" — with no specific explanation, no prior warning, and no outlined appeal process.
I immediately submitted a dispute via both email and their support contact form, explaining my situation clearly: I'm an independent artist, producer, and label operator with over 20 years of experience, with active releases on all major streaming platforms that I can no longer manage, update, or initiate takedowns on. I provided identity verification, screenshots from my SoundExchange and ASCAP portals, and offered to supply any additional documentation required. I received only a generic auto-response.
On February 18, I submitted a formal follow-up from my label email with additional credentials and documentation. On February 25 — 8 days after the ban — I followed up again asking for an appeal status update and clarification on next steps. Too Lost's reply that same day was a single paragraph stating my appeal would be reviewed and I would be notified if reinstated — no timeline, no explanation, no acknowledgment of the specific issues raised.
As of today, nearly 10 days after the ban, I remain completely locked out of my portal with no ability to manage my releases, respond to rights issues, or protect my intellectual property. This is not a minor inconvenience — this is a serious operational risk for any working artist or label.
I'm leaving this review not purely out of frustration, but because artists deserve transparency and due process from their distributor. I remain open to a resolution and will absolutely update this rating if Too Lost reinstates access or provides a clear, good-faith explanation. Until then, I'd strongly encourage any independent artist or label operator to carefully weigh the risks before making Too Lost a distribution partner.
16 February 2026
Unprompted review
Reply from Too Lost
Hello there,
Sorry to hear you didn't enjoy your experience with Too Lost.
We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.
We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.
As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.
You can get in touch with our support team anytime at toolost.com/support or by contacting us at support@toolost.com
We hope you have a wonderful day!
The platform is extremely slow
The platform is extremely slow, and there is effectively no way to file a proper DMCA counter-notification. When you attempt to do so, they simply tell you to contact the claimant directly. If the claimant ignores you, they treat it as your responsibility and offer no further assistance
5 February 2026
Reply from Too Lost
Hello there,
Sorry to hear you didn't enjoy your experience with Too Lost.
We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.
We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.
As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.
You can get in touch with our support team anytime at toolost.com/support or by contacting us at support@toolost.com
We hope you have a wonderful day!
Sign up process was a bit strict with…
Sign up process was a bit strict with verification, slowed me down at the start.
9 February 2026
Unprompted review
Reply from Too Lost
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at support@toolost.com - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
Approval process can be picky sometimes…
Approval process can be picky sometimes but once you learn it its ok.
11 February 2026
Unprompted review
Reply from Too Lost
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at support@toolost.com - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
Toolost Is reliable company
Toolost Is reliable company, I have used them more than two years, everything and payments go smoothly. However we need to hold copyright authorization or copyright owner or original content in order to distribute with them . Highly recommend!
11 February 2026
Reply from Too Lost
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at support@toolost.com - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
My playlist submission got rejected so…
My playlist submission got rejected so that was a bummer, distribution side is still good.
1 February 2026
Unprompted review
Reply from Too Lost
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at support@toolost.com - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
Too lost has been great for my label
Too lost has been great for my label, spilts and reports save me a ton of time.
10 February 2026
Unprompted review
Reply from Too Lost
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at support@toolost.com - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
Bad Experience
Horrible support team.
They never answer questions directly.
It feels like chatting with bots and not with humans.
Stupidly, I transferred my entire catalog from CD Baby to TooLost a couple of months ago, and now I regret the day I did it. Looking for a cheap option wasn’t a good idea after all. Be aware not to repeat my mistake.
18 February 2026
Unprompted review
Reply from Too Lost
Hello there,
Sorry to hear you didn't enjoy your experience with Too Lost.
We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.
We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.
As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.
You can get in touch with our support team anytime at toolost.com/support or by contacting us at support@toolost.com
We hope you have a wonderful day!
Reply from Too Lost
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at support@toolost.com - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
Too Lost has completely changed my…
Too Lost has completely changed my music career for the better! I am thrilled to share that I retain 100% of my royalties, have access to a wealth of fantastic perks and benefits, and the freedom to release as much music as I want, all for the incredibly affordable price of just $20 per year. It's an absolute steal, and a total game-changer for independent artists like myself. What's more, I appreciate that they are incredibly understanding; if, for some reason, I am unable to renew my subscription, they still allow my music to remain available, only taking a small 15% royalty cut. I was also able to take advantage of a generous free 3-month trial when I initially signed up, which allowed me to test the platform and see firsthand the value it provides.
5 February 2026
Reply from Too Lost
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at support@toolost.com - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
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