App appears to be user friendly; however, the actual real-life experience was a total bust. I drove to the business to collect the order at 8:30 PM Sunday and discovered a locked building, lights off... See more
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Our mission? To make sure good food gets eaten, not wasted. Every day, delicious, fresh food goes to waste at cafés, restaurants, hotels, shops and manufacturers - just because it hasn’t sold in time. The Too Good To Go app lets customers buy and collect Surprise Bags of food - at a great price - directly from businesses.
Copenhagen, Denmark
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I received wonderful goodies & the staff were so happy & polite
I tried this out for the first time. Realizing on sunday at supper we did not have lunch stuff for work, I tried the deli package at Metro. Quick easy and stuff we can use.
The store made the pick up quick and easy. They were very helpful.

Reply from Too Good To Go
I primarily look at Whole Foods and if I click a surprise bag 1/2 second after it appears (and I’m inthe app) it’s often gone. I feel like people have set up bots/programs that grab them first. Wish this could be prevented.
WF’s selections are very good and the bag often contains items exceed the original price. Usually it’s very high quality.
So far so good on going to the restaurants , service at Alex’s bistro was wonderful. The food was great. Also, it was hot and served well.. also big bond. Bogota was awesome. Quantity was amazing. so far this is all we’ve tried. However, my husband is picking up from the Mojito bites restaurant tonight we expect it will be wonderful.
Abrí una incidencia porque me desplace a recoger un pack a un local cerrado. No me compensaron.

Reply from Too Good To Go
The food quality and quantity received was not at par and comparable with the value of money

Reply from Too Good To Go
this shop has stopped doing bags anymore

Reply from Too Good To Go
Quick and friendly service. Very generous bag of bakery items.
A friend recommended the app and I was a bit weary at first. But I gave it a go and was shocked at how generous the offerings were. We have tried a bakery, and Indian restaurant and a sushi takeaway. All have been above satisfactory. I really recommend the app and the offers.
Lasf week, I was finally able to reserve a meal from Blood Brothers BBQ and about half an hour before leaving to pickup, I was notified they had nothing left. Still waiting on my refund.
I also ordered from Tiffs Treats even on the next day and was able to pick up both orders at the same time, flawlessly!
Easy and quick. Beware of cancellations and irascible staff at pick up points.
Love the variety but I do live in inner London so loads of choice. Always bag an amazing deal and love trying out the new surprise bags
Very easy to understand and use the app. Lots of outlets available with a good range of produce available throughout the day. On the several occasions that I have used the app I have encountered no issues at all, and collection of items from the various outlets has been straightforward and quick.
This was my first time buying a "Too good to go" bag. I played it safe and went to Greggs. I wasn't sure of what to expect (even after watching a couple of videos on Instagram). However, I was pleasantly surprised with what I was given: a chicken and bacon baguette, chicken goujons, 2 pork sausage rolls, a glazed doughnut and a piece of Tottenham cake! I will be purchasing again; I may try other stores! All the food was fresh and of good quality.
2 out of 3 Stale Sandwiches and both of them were the same
Also the third sandwich was served cold and greasy

Reply from Too Good To Go
Fantastic bag of goodies from Greggs. Full to the brim, a nice selection of sandwiches, sausage rolls and doughnuts. Very happy with my purchase!
I didn’t get the food. 9:00pm Pizza Hut had no idea what I was talking about. Kept asking if I had the correct store, they did not have my order number even after I showed them my email receipt and the receipt from the app. I accepted the pickup in the app but it did not show in Pizza Huts system. Manager said I need to ask Too Good to Go for a refund. Majestic Theater was closed when I got there at 8:20pm during the pickup window. I was refunded for that. Overall terrible customer service and will never use this app again, do not recommend. Got scammed of my $4.99 from Pizza Hut and $4.99 from Majestic Theater in the same night.

Reply from Too Good To Go
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