The product is great because is fast and useful to cool the milk down quickly. Only this morning I had a problem and thanks to the help of the operator Anna , I will have a new display and I hope to r... See more
Company replied
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See what reviewers are saying
Of course! Here's the translation: --- Hello, I wanted to express my gratitude for the exceptional support I received regarding my recent request. Thanks to your efficiency, I quickly re... See more
Company replied
I'm about to become a mom and I've been doing research for the best products. After ordering I realised that most of them were from Tommee Tippee. I needed assistance to figure out how some of them wo... See more
Company replied
I really enjoy the products, yet I have to give a lower note considering the poor customer service with my recent purchase. Not only do you have to do the research for them, you aren't informed about... See more
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Company details
Written by the company
Tommee Tippee provided baby feeding, changing and play time products worldwide
Contact info
United Kingdom
- tommeetippee.com/fr-fr
4.3
Excellent
859 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Tommee Tippee FR
Hi Hilaric,
Thank you for taking the time to share your feedback with us.
Thank you for your feedback. We are delighted that you had a great experience with our customer service team and Honor was able to assist you.
Kind regards,
Tommee Tippee
Client support
Of course! Here's the translation:
---
Hello,
I wanted to express my gratitude for the exceptional support I received regarding my recent request. Thanks to your efficiency, I quickly received the XL trash bin. Although the clip that holds the lid arrived broken, I am impressed by the responsiveness of your customer service, which addressed my issue within an hour of my request and resolved it promptly.
Thank you very much for your professionalism and high-quality customer service.
Best regards
Joe
8 August 2024
Unprompted review
Reply from Tommee Tippee FR
Hello Joe,
Thank you for your feedback. We are delighted that you had a great experience with our service with getting your XL trash Bin resolved and sent to you.
We hope you continue to use our service in the future.
Best wishes,
Tommee Tippee.
Reply from Tommee Tippee FR
Hello Destin,
We are pleased to hear you are happy with the service you were provided. Please do not hesitate to contact us for further assistance.
Kind Regards,
Tommee Tippee
Great customer service
Great customer service! Jonathan fixed immediately my issue. One of the pieces (the nappy disposal bin) arrived broken and a new order has been registered to receive the replacement.
16 May 2024
Unprompted review
Reply from Tommee Tippee FR
Hi Simona,
Thank you for taking the time to leave a review on the customer service you received with Jonathan, we are thrilled to hear he was able to resolve this issue for you, we are sorry to hear about what happened with the Twist & Click Nappy Bin however, we are glad we were able to help resolve this for you.
We hope to see you soon, have a wonderful day,
Kind regards, Tommee Tippee
Very impressive!!!!!
I was impressed by how quick Tommee Tippee handled by complaint and replaced my order. Thank you so much and congratulations for this customer support quality!
23 November 2023
Excellent 👍
3 November 2023
Excellent service client !
13 October 2023
Très bon site,en plus super promo
10 July 2023
Reply from Tommee Tippee FR
Isabelle, merci pour cette excellente critique!
Nous sommes tellement heureux que vous ayez aimé votre expérience et nous avons hâte de vous revoir prochainement.
Jusque-là, nous sommes là si vous avez besoin de quoi que ce soit.
Tommee Tippe
Très bon service client
10 April 2023
Reply from Tommee Tippee FR
Bonjour
Merci pour cet excellent commentaire, Rachel!
Nous vous remercions d'avoir pris le temps de partager votre expérience avec nous, nous sommes ravis que Khanh-Hang ait pu vous aider de manière significative.
Bonne journée!
Meilleurs salutations, Tommee Tippee
Parfait conforme à la description
26 March 2023
Reply from Tommee Tippee FR
Bonjour
Merci beaucoup pour vos aimables paroles, nous sommes ravis que vous ayez aimé votre expérience.
Revenez nous voir bientôt. Salutations!
Tommee Tippee
Impeccable !
12 February 2023
Reply from Tommee Tippee FR
Bonjour Henrik,
Merci pour votre précieux commentaire.
Nous sommes tellement heureux que vous ayez aimé votre expérience et nous avons hâte de vous revoir pour votre prochain rendez-vous de service.
Jusque-là, nous sommes là si vous avez besoin de quoi que ce soit.
Meilleures salutaions, Tommee Tippee
Reply from Tommee Tippee FR
Bonjour
Merci pour ce commentaire fantastique, Antoine!
Nous sommes tellement heureux que vous ayez aimé votre expérience.
Revenez nous voir bientôt.
Meilleures salutaions, Tommee Tippee
Bon site client
6 June 2022
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