Toad Hall Cottages Reviews 

Excellent communication and support from start to finish. We use Toad Hall every year and will continue to do so.

Such an easy process to book and good updates. We had a call on route to say Hilltop was ready early which was great as we were early too. We were stunned at how beautiful Hilltop Cottage was when we arrived (We double checked the paper work to make sure we were at the right place) it was warm, so comfortable and had everything we needed. The up hill walk doesn't bother us, it just helps to burn off all the lovely treats, food and local ales we've sampled. Will definitely use Toad Hall again and will look up Hilltop Cottage availability as would love to stay there again.

We've always found the staff at Toad Hall Cottages are very helpful with any queries. The cottages are always clean and the descriptions are accurate.

This is the second time we've stayed in a Toad Hall property in Lyme Regis. Easy booking through the website and very prompt responses to emails. All information about the property was clear.
Despite a later check in time both times we were contacted on the day and told we could arrive earlier, which was a great surprise.
The property we have stayed in is beautiful. Always have a welcome pack and clear instructions about the property.

I've had a few holidays in Toad Hall properties and they are always pleasant in a great location.
Highly recommend for reliability, choice and price.

Mawnan Toad Hall local office are brilliant!
Sara is super efficient and always deals quickly with my accommodation requests, often at the very last minute.

The holiday rentals are consistently spotless and well equipped. I return restored after a trip to Shangri La on the Helford river.

We booked a fantastic cottage through Toad Hall Cottages. All communication was superb and detailed.
Our cottage was perfectly situated on a quiet road, but close to all amenities. A great week.

We have used Toad Hall cottages over the past 6 years and the standard is always very high. The locations they have are fantastic and the cottages are amazing. Always well appointed with everything a family need. I would always recommend them, and will continue to use them in the future. Really easy to deal with and if you have a query or problem, really easy to deal with.

We have used ToadHall to book holiday properties over many years and they have always provided a great service. Communication is excellent and, in our experience, their properties are always as described, clean and well maintained.
Much preferred over Airbnb and other sites for properties in Devon (our destination).

Booking the cottage was easy and efficient and it was a very clean warm and comfortable property ideally located right in the centre of lovely Totnes with its fantastic independent shops and restaurants mostly organic and it’s lovely traditional markets on Friday and Saturday.

Such a great position everything you needed, thank you for bag of treats always nice to have. I don't have a complaint but sadly for us (both over 70) we do need comfy chairs to sit in in the day, I thought we could cope with just a sofa bed as we love the area on Monmouth beach .
Thanks for a pleasant trip

Excellent experience all round. Easy to navigate website, easy to book. Very helpful and friendly staff who kept me up to date when I amended my booking. Also more than helpful to check the place I was visiting before I arrived to ensure all was ok. I’ve booked with Toad Hall multiple times. Always a great experience and I’ll be back to book through them again.

First time booking through THC, very impressed with the customer service from the Kingsbridge office (especially Clare I think) We had a few concerns about flooding having seen flood warnings for the Devon area on the news, our questions were answered quickly and efficiently, then having arrived early and being caught in a deluge we popped into the office to see if we could access the property early, they immediately contacted the caretaker and confirmed that the property was ready for us. Thank you for looking after us so well, we will definitely book through THC again.

I really loved dealing with this company. They are both friendly and efficient . When I had to alter a booking they were very helpful. They kept me well informed about the cottage. They also responded promptly to some minor problems we encountered.

great house great location great everything and seemless!
Toad Hall comms perfect!

Prompt service and great rental properties. Very helpful staff

An out of season break end Jan/early Feb, so this apartment was reasonably priced. A great property in Kingsbridge with fantastic views over the estuary. Was very comfortable, spacious and well equipped. All as described, and the photos showed the property accurately. Good information and instructions within the visitor folder, a code for the key lock on arrival for access to the property. Service and communication with Toad Hall was good, even though everything was on online, and was via email or text, however we felt it was possible to contact or call into their office in Kingsbridge if we felt we had any issues, but that wasn’t necessary. A lovely area, we hope to return and stay in this property again. Thank you.

We’ve used Toad Hall Cottages to book many holidays. Their properties are always maintained to a high standard and keep clean. Would recommend

Toad Hall offer the best accommodation in some of the most beautiful parts of the world. Great availability, cost and selection of places. Easy to book, and you always feel well looked after. We prefer to go direct through them over Airbnb or VRBO now.

This is not so much about Toad Hall Cottages, but it is about one of the properties they offer Shorepoint No3, Sandbanks.
We stayed for a week late August. The spacious accommodation was generally good, but a number of 'niggles and inconveniences' were advised to Toad Hall in the interests of improving future holidaymakers experience. These included a missing dishwasher front panel which made the spring closure too strong, a failing hoover, a broken Hive, a low pressured boiler, a broken bin, and a few other items. My principal gripe was the description of a double bed in Bedroom 3. IT'S NOT. It's two single beds pushed together held in place by a double bedsheet. A 'gap' naturally occurred leading to uncomfortable sleep.
Toad Hall were very receptive to my feedback, which included a suggestion of a 'zip together' mattress, which they would pass to the owner
My delayed review (December) was to check for a change in description of Bedroom 3 bed. It still reads Double Bed... If you don't mind two singles then it'll be ok for you, but if you want a double bed, then check beforehand whether it's been changed and what you're actually getting.