TKC Reviews 82

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and dedication, often highlighting specific representatives who go above and beyond. The product quality, including the durability and design of kitchen components, receives high acclaim, with many consumers appreciating the wide selection and modern styles. The service, from initial contact to after-sales support, is frequently described as reliable, efficient, and excellent, contributing to a smooth and positive overall experience. However, some people were dissatisfied with the product quality, citing issues like chipping paint, fading, and blistering on doors and units shortly after installation. These customers also reported problems with missing or incorrect parts, and a lack of responsiveness from customer service when attempting to resolve these issues, leading to frustration and a perception of poor accountability.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness, efficiency,... See more

Product

People report positive experiences with product, praising the strong range, quality, and choice, including... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the quick and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the high quality, durability, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting their responsiveness,... See more

Based on these reviews

Rated 4 out of 5 stars

TKC have a huge choice of styles and colours to choose from at very competitive prices. We have had issues in the past but now Daren Gibson our Area Rep is on board things have turned around. We a... See more

Company replied

Rated 4 out of 5 stars

Great steady company, been using them for 15 years for all my kitchen needs. Not always perfect but very helpful when something goes wrong even if its my fault.

Company replied

Rated 4 out of 5 stars

We have used TKC for about 12years on complete kitchens . The door choice is very good panels and accessories are also good and the click carcass very easy to use and all 18ml including the backs wit... See more

Company replied

Rated 4 out of 5 stars

Bilal, gave great customer service before and after a recent order.

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

82 reviews

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Rated 5 out of 5 stars

After receiving kitchen cabinet quotes…

After receiving kitchen cabinet quotes from a few high street kitchen supliers I was recommend this brand by Selco. I did some research on TKC and found people often buy replacement kitchen doors from them. Despite being unable to find any reviews for this company, I decided to purchase the Lucente J pull kitchen in white gloss and dust grey gloss. I am extremely impressed with the quality of this kitchen. This is why I am writing this review. The doors are thick and strong better then other competitors. I have taken photos of this kitchen and shared them with friends who also want to approach this company for a quote. I highly recommend this brand. I suggest save some money on the popular brands and purchase a better quality kitchen at a lower price from TKC.

7 August 2021
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