TKC Reviews 82

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and dedication, often highlighting specific representatives who go above and beyond. The product quality, including the durability and design of kitchen components, receives high acclaim, with many consumers appreciating the wide selection and modern styles. The service, from initial contact to after-sales support, is frequently described as reliable, efficient, and excellent, contributing to a smooth and positive overall experience. However, some people were dissatisfied with the product quality, citing issues like chipping paint, fading, and blistering on doors and units shortly after installation. These customers also reported problems with missing or incorrect parts, and a lack of responsiveness from customer service when attempting to resolve these issues, leading to frustration and a perception of poor accountability.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness, efficiency,... See more

Product

People report positive experiences with product, praising the strong range, quality, and choice, including... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the quick and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the high quality, durability, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting their responsiveness,... See more

Based on these reviews

Rated 4 out of 5 stars

TKC have a huge choice of styles and colours to choose from at very competitive prices. We have had issues in the past but now Daren Gibson our Area Rep is on board things have turned around. We a... See more

Company replied

Rated 4 out of 5 stars

Great steady company, been using them for 15 years for all my kitchen needs. Not always perfect but very helpful when something goes wrong even if its my fault.

Company replied

Rated 4 out of 5 stars

We have used TKC for about 12years on complete kitchens . The door choice is very good panels and accessories are also good and the click carcass very easy to use and all 18ml including the backs wit... See more

Company replied

Rated 4 out of 5 stars

Bilal, gave great customer service before and after a recent order.

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

82 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent

We’ve been using TKC for a few years now and couldn’t be happier. Great products, reliable service, and Tom our rep is always on hand to help when needed. Highly recommend!

19 September 2025
Unprompted review
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Reply from TKC

Thank you for the review! I'll pass this onto Tom for you 😊

Rated 5 out of 5 stars

TKC for paint-to-order…

I use TKC for my paint-to-order service, offering 2700+ colours really helps to offer a truly bespoke service, as an independent I feel very well looked after from the minuet I place the order until the final product is finished, top notch aftersales team who really work with you, Graeme my sales manage always makes sure I know about all new products and any changes coming up, and help with samples and displays. I look forward to continuing to with with you for many more projects

17 September 2025
Unprompted review
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Reply from TKC

Thanks for the kind words Wayne, we'll pass this onto Graeme 😊

Rated 5 out of 5 stars

Great Service

We have been using TKC for a few years now and love the product. Our rep Rebecca has been brilliant and always goes the extra mile to make sure we are happy. Also deal with Matt in the office who is always super helpful.

10 September 2025
Unprompted review
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Reply from TKC

Thanks for the lovely feedback Burge!

Rated 5 out of 5 stars

Great service

Having dealt with TKC for years now.
i find them helpful and reliable, great service and a good product, the Rep [Gerry] really professional
i also have to pay a lot credit to Janet who does all my orders and deals with any of my mistakes, i will say out of the companies, i deal with, that lady is the best, that always make the difference, of who you deal with and is a great asset to the company
keep up the good work

4 September 2025
Unprompted review
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Reply from TKC

We appreciate the kind words! I'll be sure to pass this onto Gerry for you 😊

Rated 5 out of 5 stars

Excellent customer services

We would like to express our best customer services experience with TKC and their team. They always send us a tracking for the delivery and if there is any issue with the order, they always resolve it with immediate attention. Their kitchen doors provide highest quality, durability and strength.

We would like to mention Rebecca Frost, our area sales rep. she is very helpful to resolve our issues and give us best advise on the products and she is always there for us, definitely the best rep.
Excellent customer services

Modern Living
Account ref. S163

1 September 2025
Unprompted review
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Reply from TKC

Lovely feedback! We'll pass this onto Rebecca for you 😊

Rated 5 out of 5 stars

We have been using TKC for a very long time!

We have been using TKC for a very long time and absolutely love their product ranges. We recommend them to all of our customers. Graeme our rep is very helpful and always keen to help.

1 September 2025
Unprompted review
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Reply from TKC

Thank you so much for the kind words Emily!

Rated 5 out of 5 stars

We've used TKC for a number of years

We've used TKC for a number of years, This year we've worked closer than ever with using their product on a Apartment refurb scheme. I couldn't fault them over the last 12 months with their reliable deliveries and stock.
If you're lucky enough to get Gerry as your area rep, you're in safe hands. He know the product and company and is always at the end of the phone to help out.

28 August 2025
Unprompted review
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Reply from TKC

Thank you so much, we're always looking at ways to innovate and improve our range - and provide service excellence!

Rated 5 out of 5 stars

TKC Kitchens best move we ever made

We have been dealing with TKC for 2 years now. They have a brilliant choice of finishes and styles. The service has been excellent and when mistakes do happen on both sides they push the boat out to rectify them. We find them very competitively priced. Delivery on stocked kitchens are available in a week and that's a great service. Our rep Gerry has been superb in helping us grow our business and is always on hand if we need any help. In the office Janet who processes our orders makes it so simple and always likes to double check things. I have no hesitation in recommending TKC to anyone who are thinking of using them as their kitchen supplier.

28 August 2025
Unprompted review
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Reply from TKC

Such a lovely review - thank you very much!

Rated 5 out of 5 stars

Excellent Supplier!!

We've been working with TKC for some time now and continue to be impressed with the quality of their products and the professionalism of their service. Orders are processed quickly and arrive on time, well-packaged, and complete — something that really matters when you're on tight project deadlines.

Their customer service team is responsive, helpful, and always willing to go the extra mile to sort out any queries or issues. The product range is well thought out, with modern styles and consistent availability.

Overall, TKC is a supplier we trust and would happily recommend to others in the industry.

27 August 2025
Unprompted review
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Reply from TKC

Thank you for your review, we really pride ourselves on our service. We'll pass these lovely words onto the customer service team for you 😊

Rated 5 out of 5 stars

TKC Go above & beyond

I've recently started working with TKC and selling it out of our showroom in Frome, The service has been fantastic from start to finish!!

Special mention for Kishor our sales rep for all his support & also to Arthur in the design team who has been absolutely knocking it out of the park!

27 August 2025
Unprompted review
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Reply from TKC

Thank you Connor, I'll pass this onto Kish for you 😊

Rated 5 out of 5 stars

Great Product and Service

Have been using TKC for nearly a year and can honestly say they have been brilliant with every kitchen sale. The sales team are always ready to help and my customers have been really impressed with the quality of the product.

26 August 2025
Unprompted review
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Reply from TKC

We're proud of our product range Jeff, we're glad you like it 😊

Rated 5 out of 5 stars

Excellent Service

We’ve been dealing with TKC for years and they’ve always been spot on. Our rep goes out of their way to help if any issues pop up and is always quick to get things sorted. They’re also a great source of advice whenever we need a bit of guidance. Having that kind of support makes a big difference and is a big reason why we keep going back to TKC.

20 August 2025
Unprompted review
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Reply from TKC

Thank you so much Chris - we're always here if you need us!

Rated 5 out of 5 stars

We have been using TKC for years and…

We have been using TKC for years and can highly recommend them. Our area rep Gerry Divers is amazing for anything from information to issues.
Excellent product, lead time and after sales service. More than happy to reward 5 star review.

22 August 2025
Unprompted review
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Reply from TKC

Thank you so much Ross!

Rated 5 out of 5 stars

Gerry Divers Representative for our area.

The representative for the company is very helpful and informative on the products.
We are informed by my personal contact for ordering, should there be any Issues, shortages or damages.
These are always dealt with Quickly.
A very efficient and productive company to deal with.

22 August 2025
Unprompted review
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Reply from TKC

Lovely feedback that we'll be sure to pass onto Gerry for you 😊

Rated 5 out of 5 stars

Fantastic Product & Service

Fantastic supplier, great product, efficient and knowledgeable people, only been using for 3 months but the product is brilliant with a quick lead time too aftersales are extremely helpful if you need them! Looking forward to having a good working relationship with these guys 5 star review more than deserved

11 August 2025
Unprompted review
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Reply from TKC

Excellent review Steve, thank you very much!

Rated 5 out of 5 stars

Excellent service as ever

Excellent service as ever. Nothing too much trouble for Jess and the trade counter.
Thank you

21 August 2025
Unprompted review
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Reply from TKC

Thank you so much for your review Steven, we appreciate it 😊

Rated 4 out of 5 stars

We have used TKC for about 12years on…

We have used TKC for about 12years on complete kitchens . The door choice is very good panels and accessories are also good and the click carcass very easy to use and all 18ml including the backs with pvc edges on carcass and shelves. In the early days getting complete kitchens were very hit and miss short delivery or problems with delivery that seems now to be under control so now we use TKC more and also we have a full door stand complete with handels and carcass samples in the showroom and always keept up to date with new doors or colours and any issues we pass on to Daren our area sales manager and sorted the same day so Castle Kitchens are happy to promote TKC as one of there preferred suppliers

12 August 2025
Unprompted review
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Reply from TKC

Thank you for the kind words - we're happy that you can see any teething issues we may have with our complete kitchen service are under control 😊

Rated 5 out of 5 stars

Trusted Kitchen Supplier

We’ve worked with TKC across numerous kitchen projects and continue to be impressed by their consistency. The product quality is excellent, service is responsive and well-organised, and pricing remains competitive. Their team is easy to deal with and clearly committed to maintaining high standards. A dependable supplier we’re happy to recommend.

20 August 2025
TKC logo

Reply from TKC

Thank you Adam, we're constantly aiming to provide a consistent and dependable service - we're glad you think so!

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