Will review again when I know the outcome of my problem . Purchased 2 boxes of Luub Korean Serums , 5 in each box @ £49.99 each box. Left eye was swollen the next morning after putting applying so... See more
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The pink rose Ilana diamond ring was stunning and came with a beautiful gift box with light which added to the experience so 5 stars +++!!!! However I ordered a second and though ring was lovely th... See more
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the width of these is perfect to have one either side of a loose fitting wider ring (only needed to be that size because of knuckle swelling) to prevent that middle ring from constantly turning round.... See more
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I rarely leave reviews but I've been pleasantly surprised by this company. I started watching on TV last year, their presenters are always friendly and informative and I've since purchased multiple it... See more
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Company details
About TJC
Written by the company
TJC
Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need.
Essential Products
We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items.
Delivery
We aim to make deliveries within the 3-4 working day period.
Customer Care
Every question matters to us - Customer satisfaction is at the heart of everything we do. Our dedicated Customer Care team is always here to help with any questions or concerns you may have.
Community Giveback
One of TJC’s founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.
Contact info
PO BOX 443, Feltham, TW13 9DU, United Kingdom
- 0800 260 6666 Option 3
- contactus@tjc.co.uk
- tjc.co.uk
4.3
Excellent
45K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
TJC aren't useless
TJC are useless. I brought a mattress topper which when it arrived (vacuum packed) absolutely stunk of damp. Clearly it had been stored badly. I now have to figure out how to get this back to them without the ability to re vacuum pack it. They have ignored my attempts at contacting them. Will NEVER use TJC again and will be advising others to avoid.
It also appears that they will not publish negative reviews on the website so don't trust what you read on there as being truthful.
Spoke with Tjc this morning and they were very helpful. Issue now fully resolved and therefore review updated.
16 May 2026
Reply from TJC
Dear John,
We regret that the product did not meet your expectations and that you experienced difficulty reaching us initially.
As discussed with you on the call, we have supported you with a resolution. We hope this addresses your concern and reflects our commitment to resolving issues when customers connect with us.
Regarding your comment about reviews, we would like to clarify that we do not selectively publish feedback to mislead our customers. Reviews on our platforms are moderated in line with set guidelines to ensure they are genuine and relevant.
We value all constructive feedback both positive and negative as it helps us improve our products and services.
Regards,
Ansh
TJC Customer Care
Perfect
Beautiful necklace and great quality. Arrived quickly and has a lovely velvet bag to store it in but perfect for a gift.
Perfect thank you ☺️
20 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
First time buying really please with…
First time buying really please with handbag just what I was looking for very quick service
20 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
I absolutely love the jewellery chanel
I absolutely love the jewellery chanel, the beautiful jewellery is always at a good price, always well made. I buy lots from them andx only had to ring customer service once and they were very helpful and kind and sorted the issue out straight away. I really recommend the jewellery chanel.
14 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Absolutely disgusted with this…
Absolutely disgusted with this company,I returned a gold bracelet to them 3 weeks ago due to poor quality,they have my bracelet but are not answering my emails,beware before buying from this company.
27 May 2026
Unprompted review
Reply from TJC
Dear Angela,
We have investigated this matter and can confirm that our team made several attempts to contact you on your registered number but were initially unable to connect. We later had the opportunity to speak with your husband, who informed us that he is currently in hospital, and we sincerely wish him a speedy recovery.
Regarding your return, your bracelet has now been assessed by our jewelry quality team. Unfortunately, it has been identified as beyond repair. As a result, the item is being arranged to be sent back to you.
We truly regret any inconvenience caused and appreciate your patience. If you would like to discuss this further, please get in touch with us.
Regards,
Ansh
TJC Customer Care
A LOVELY CARD HOLDER
Easy to order, great choice of items and great low prices. I am happy with the auction item, lovely Card Holder and it's great quality. I would recommend to buy from the £1 Auction Site. I will definitely recommend to buy from TJC. I will definitely be buying again from TJC.
15 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
The quality of the products
The quality of the products, plus the amazing value. I am always very pleased with my purchase.thanks tjc.
19 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
The 2 pendants are great
The 2 pendants are great! I gave 5 star
Unfortunately ,the communication about delivery was ZERO.
TJC customer service left me without msgs and email since day one. For example no ordem comfirmation, and no information about delivery and i have to call 3 days consecutivos to TJC Customer Service and whose answerered my calls ignore my worries about my order. . From my calls I descovered my tracking number to collect my parcel.
I am not sure if i want to keep myself as a TJC Costumer.
Doing my disappointment my avaluation is negative
15 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you were pleased with the two pendants.
However, we sincerely apologize for the lack of communication regarding your order and delivery. We understand how frustrating it must have been not to receive order confirmation, delivery updates, or proper assistance from our customer service team. This is certainly not the experience we want our customers to have.
Your concerns have been noted, and we will share your feedback with the relevant team to help improve our communication and service standards moving forward.
Your satisfaction is our priority, and we truly hope to have the opportunity to restore your confidence in TJC and serve you better in the future.
Regards,
Ansh
TJC Customer Care
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Gold and silver earings
The earings are lovely I havnt taken the out of my ears yet they came very quickly too
15 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
As always ,never any trouble ordering…
As always ,never any trouble ordering online or from the TV presentation.
Such a friendly company. So family orientated, feels like I have an extended family. Thank You all at TJC
Jane x
19 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Always helpfull and friendly and…
Always helpfull and friendly and products are always good quality
16 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Excellent service
You know what you are going to get - quality at affordable prices. Quick delivery, beautifully packaged abd a joy to wear.
15 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
I love TJC and have had lots of lovely jewelry from them
I love TJC and have had lots of beautiful jewelry from them which is easy to order and arives quite quickly.
14 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
It was quick and straight forward and…
It was quick and straight forward and this is what we need when we are busy.
18 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
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