We had an excellent experience working with Atique on the setup and training for Titan. From start to finish, he was incredibly helpful, patient and professional. he took the time to explain everyth... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
TITAN is the UK's leading PMR system that has transformed the way pharmacies and businesses work, creating new efficiencies and delivering a platform that opens up new opportunities for the future of the industry.
Unit 3, Knitwear House, Redding Road, , BS5 6FW, Bristol, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Support from Titan, Specifically Dan, has been fantastic throughout the whole process. Even through delays with our IT team, Dan took his time and liaised with them directly to get it over the line. The training & Support received from the Go-Live day has been great! The Titan system itself is unbelievably good! Simple to use, easy to navigate and track progress of prescriptions - It is a game changer for our Dispensary! Thank you Dan & the Titan Team!!

Reply from TITAN PMR
I’ve recently started using Titan’s Repeat Flow feature, and the impact on my workload has been incredible.
At first, I was sceptical about how much difference it would make but now that I’ve set up the therapies correctly as repeatables, the system handles everything automatically, reliably, and without the need for manual input.
A special thanks to Naz at Titan, who was fantastic in guiding me through the setup her support made all the difference.
As a pharmacist, I believe Repeat Flow is one of the most exceptional and time-saving features Titan offers.
Highly recommended!

Reply from TITAN PMR
Outstanding Partnership with Titan PMR – 10 Installs and Counting!
After completing our 10 Titan PMR installations across our pharmacy group, we can confidently say that the experience has been nothing short of exceptional from start to finish.
We have branches dispensing as few as 3,000 items to sites processing over 25,000 items each month, and from teams of 2 staff to busy stores with 24 staff. Regardless of the size or complexity of the branch, Titan PMR has delivered a seamless, tailored implementation every time.
A special thank you goes to Nas for her outstanding training and ongoing support, and to Maj and the wider Titan team for their dedication and expertise. Nas’s thorough training sessions have ensured every member of staff – from new starters to seasoned pharmacists – has felt confident using the system from day one. Her proactive follow-ups and swift responses to queries have been invaluable in keeping operations smooth.
The benefits of Titan PMR have been transformational:
Streamlined workflows that have significantly boosted efficiency across all sites.
More efficient dispensing and reduced errors, improving both accuracy and patient safety.
Improved patient experience through quicker turnaround times and smoother prescription processing.
Scalability that supports both smaller community branches and high-volume city locations.
Titan PMR’s user-friendly interface, combined with their unmatched support, has modernised the way we operate. The system has allowed our teams to focus more on patient care rather than administrative hurdles, and the results speak for themselves – better productivity, improved staff satisfaction, and enhanced patient service.
We are delighted with our decision to partner with Titan PMR and look forward to many more years of innovation and support together. Highly recommended to any pharmacy looking to enhance efficiency and future-proof their operations.

Reply from TITAN PMR
I transitioned to Titan PMR just over a month ago, and and I couldn’t be happier with the decision.
While any transition comes with its challenges, the level of support has been exceptional, and the system's functionality is outstanding.
The implementation team has been consistently available to assist, and Saj is always accessible to provide guidance and support. Although the shift represents a significant change in our workflow, it has been well worth the adjustment, and I cannot envisage returning to the previous method of manually printing prescriptions and labeling.
I highly recommend Titan PMR!

Reply from TITAN PMR
Maj helped us massively through the last month when learning how to use titan. He answered any questions we had and was very patient. Would highly recommend! After using Titan for a month I would never think about going back to our old system.
Coopers Chemist Marske

Reply from TITAN PMR
Atique was very helpful, answered all the questions even the one that wasnt related to our reference. He solved all our problems too.

Reply from TITAN PMR
Fantastic webinar! Very informative and helpful. Nas was able to answer all our questions.

Reply from TITAN PMR
Had Maj on the go live who was very helpful and knowledgeable, and made the process much smoother than anticipated.
He was very patient with us and would recommend him for other branches.

Reply from TITAN PMR
Great communication, patient and informative. This system has done wonders for our dispensary, streamlining processes and giving a safer process for prescriptions.

Reply from TITAN PMR
Made our Dispensing Surgery ETP with Titan. Great helpful service. Training very good! Dan a massive asset! Also available to help!

Reply from TITAN PMR
Our second site has gone live today, the move has been great and the whole team especially Nour was always on hand to help with the transition. Nour came to site to help us with our go live day and it was great to have him here to support us!
I would not go back to another PMR and can't wait to bring across our other sites to TITAN. More to come and cant wait to keep working with the team and Nour!

Reply from TITAN PMR
Absolutely amazing on my first day of trade and prior. From Saj to Vicky to Nour! Amazing team and amazing product. Thank you all

Reply from TITAN PMR
Great service, very helpful and informative would happily refer to other people, We wish we had this training in the beginning, would have been much easier.
Thank you!

Reply from TITAN PMR
The implementation of Titan into our dispensary and pharmacy has been excellent we have highly rated Dan our implementation guide, there has been thorough training to ensure a smooth transition with the dispensing processes in Titan.

Reply from TITAN PMR
We had Nas today to give us an implementation training on Titan PMR.
One word to describe it: GREAT.
She is extremely knowledgeable and can explain it very easily. The advice given will help a lot and we are very grateful for her time and expertise. Excellent.

Reply from TITAN PMR
Great PMR system. Switched from Rxweb and had a much better experience. It has been amazing to work with Nas Khaliq. She has been very supportive, patient and brilliant in training and getting us all set up

Reply from TITAN PMR
The guys in Titan are absolutely incredible, no other PMR comes close to theirs. Nour! was amazing as always! any issue, any question, any way he could support he did. Nour you and Saj, Zad are a credit to the team!! 5*****

Reply from TITAN PMR
We have just bought over our second store and gone live today, titan has been great for our business and can’t wait to keep using it. It frees up the pharmacist allowing them to provide more services to the community. Nour has been great in training the team and the whole implementation team was always there when we needed help

Reply from TITAN PMR
It’s lot to learn but implementing team is there to help you at every stage . Especially Nas gave us detailed walk through of every section , what to do and how to resolve any issues. The knowledge she has about titan is amazing, very impressed and she explains calmly to everyone about anything. Keep it up Nas . K j @ Terrington Pharmacy

Reply from TITAN PMR
Atique gave me training on repeat flow. His style of teaching was the perfect blend between giving knowledge and asking questions - which really cemented the information in my brain. great attitude, great teacher, very knowledgeable and supportive. thoroughly enjoy my hour session with him. Props to Atique!

Reply from TITAN PMR
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.