Most of the time the pharmacist isn't there so they can't approve prescriptions. It can take a week from ordering on the app for the item to become ready whereas it used to be next day. It seems quite... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The staff are helpful and supportive but it was very difficult to make an appointment using the website. I could not pay the required deposit because I don’t have PayPal. It then took me fifteen minut... See more
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Very good pharmacist. Helpful and knowledgeable. However, I had a long wait past my appointment time as they only have 1 consultancy room, and another pharmacist was using it for a consultation with... See more
Company replied
Appointment time good , no delays . Premises spotless . Pharmacist very welcoming ,patient and friendly. Put me at ease and explained he procedure after checking my details. He carried out the "less t... See more
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Company details
About Everest Pharmacy
Written by the company
Everest Pharmacy is one of the fastest growing independent pharmacy groups in the UK, proudly serving communities through more than forty locations nationwide. Our mission is to make high quality healthcare accessible, reliable and convenient for every patient who walks through our doors. Each branch is staffed by a dedicated team of professionals committed to providing personalised care with a warm, community-focused approach.
We offer a comprehensive range of NHS services, including prescriptions, clinical advice, health checks and the Pharmacy First service, ensuring patients can receive quick and effective support without unnecessary delays. Alongside our NHS offering, we also provide a wide selection of private services designed to meet the diverse needs of modern healthcare. These include travel vaccinations, ear microsuction, weight management programmes, private prescribing and specialist clinical services that give patients additional choice and flexibility.
Everest Pharmacy combines traditional community values with a modern approach to healthcare delivery. We continually invest in technology, training and service development to ensure that every patient receives the highest standard of care. Whether you are visiting us for routine NHS support or specialist private treatment, our team is committed to helping you stay well, feel supported and access the services you need with confidence.
We offer a comprehensive range of NHS services, including prescriptions, clinical advice, health checks and the Pharmacy First service, ensuring patients can receive quick and effective support without unnecessary delays. Alongside our NHS offering, we also provide a wide selection of private services designed to meet the diverse needs of modern healthcare. These include travel vaccinations, ear microsuction, weight management programmes, private prescribing and specialist clinical services that give patients additional choice and flexibility.
Everest Pharmacy combines traditional community values with a modern approach to healthcare delivery. We continually invest in technology, training and service development to ensure that every patient receives the highest standard of care. Whether you are visiting us for routine NHS support or specialist private treatment, our team is committed to helping you stay well, feel supported and access the services you need with confidence.
Everest Pharmacy NHS & Private Clinics
Written by the company
- Travel Health Services
- We provide expert travel health advice, vaccinations, and prescriptions to help you travel safely and confidently.
- Weight Management Services
- Private consultations and clinically led weight management support tailored to your individual needs.
- Private Blood Testing
- Discreet blood testing services with fast results and professional clinical guidance.
- Ear Wax Removal
- Safe and effective ear wax removal carried out by trained healthcare professionals.
- Cryotherapy Treatments
- Targeted cryotherapy treatments designed to support recovery, wellbeing, and pain management.
- Pharmacy First Services
- NHS Pharmacy First consultations for common conditions with advice, treatment, and referrals where appropriate.
Contact info
Book Your Clinic Appointment
4.2
Great
290 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Very friendly but professional and…
Very friendly but professional and always very helpful. Fantastic delivery service for my medication.
22 April 2026
Reply from Everest Pharmacy
Thank you so much for your kind feedback, Sandra. We’re really pleased to hear that you found our team both friendly and professional, and that our delivery service met your expectations. Providing helpful and reliable care is always our priority, so it’s great to know this came across in your experience. We truly appreciate your support and look forward to helping you again in the future.
Reply from Everest Pharmacy
Hi Peter,
Thank you for your kind feedback. We’re really pleased to hear you found our team efficient and helpful, as that’s exactly the standard we aim to deliver for every patient.
We appreciate you taking the time to share your experience and look forward to helping you again in the future.
Excellent service
Appointment time good , no delays . Premises spotless . Pharmacist very welcoming ,patient and friendly. Put me at ease and explained he procedure after checking my details. He carried out the "less than pleasant" ear wax removal efficiently and thoroughly. Would recommend to others and return next time I need their services.
28 April 2026
Unprompted review
Reply from Everest Pharmacy
Thank you for your kind feedback. We are really pleased to hear that you found your appointment punctual and that our pharmacy environment was clean and welcoming. It is great to know that our pharmacist helped put you at ease and explained the procedure clearly, as we always aim to make patients feel comfortable and well informed.
We appreciate your comments about the ear wax removal service, and we are glad it was carried out efficiently and to your satisfaction. Thank you for your recommendation, and we look forward to welcoming you back again in the future.
The Pharmacist was clear and friendly…
The Pharmacist was clear and friendly whilst remaining professional. Made the experience pleasant. I'd highly recommend Everest Pharmacy.
13 April 2026
Unprompted review
Reply from Everest Pharmacy
Dear Zeinab,
Thank you for your kind review.
We are delighted to hear that you found the pharmacist clear, friendly and professional, and that your experience was a positive one. Providing a welcoming and informative service is very important to us.
We truly appreciate your recommendation and look forward to supporting you again in the future.
Just got my three monthly meds and all…
Just got my three monthly meds and all there nothing missing or outstanding.
13 April 2026
Reply from Everest Pharmacy
Dear Y Haneef,
Thank you for your review.
We are pleased to hear that you received your medication as expected and that everything was complete. Ensuring prescriptions are dispensed accurately and efficiently is very important to us.
We appreciate your feedback and look forward to continuing to support you in the future.
Pharmacy appointment
I booked an appointment online for 4pm with the pharmacist. I arrived at 3.55 and was told to take a seat. There was another lady waiting, as we got chatting her appointment was 4pm also?! At 4.20 neither of us had been seen, however several other people received medication when they were directed to the treatment room, I'm assuming they were being treated for drug addiction. I approached the counter and asked how much longer it was likely to be. I was told the pharmacist was busy!! I explained if I had an appointment at 4pm I would expect to have been seen by 4.25......As I took my seat the lady before me was called in, I was then called in at 4.35!!! The pharmacist was lovely although she had to Google my query and then suggested i make an appointment with my doctor. The whole point of this appointment was to avoid the doctors!!Doubt ill use the service again.
17 April 2026
Unprompted review
Reply from Everest Pharmacy
Dear Wendy,
Thank you for taking the time to share your experience. We are very sorry to hear about the delay you faced and the confusion around your appointment time. This is not the level of service we aim to provide.
We understand how frustrating it must have been to wait beyond your scheduled time, and we will be reviewing our appointment system and in-store processes to prevent this from happening again.
We are pleased to hear that the pharmacist was helpful, but we appreciate your wider feedback regarding the overall experience.
Please contact us at support@everestpharmacy.co.uk so we can look into this further and work towards resolving your concerns.
I booked appointment for freckles in…
I booked appointment for freckles in thought they treat them but they dont and not even refund my consultation money back to me
17 April 2026
Unprompted review
Reply from Everest Pharmacy
Dear Ujalla,
Thank you for your feedback. We are very sorry to hear about your experience and the confusion regarding the service you booked.
This is certainly not the experience we want for our patients, and we understand your frustration regarding the consultation and refund.
We would like to investigate this matter urgently and clarify what has happened. Please contact us at support@everestpharmacy.co.uk with your booking details so we can review your case and assist you further.
Kind regards,
Everest Pharmacy Team
Great service
Lovely polite lady who treated me well and gave me great information and got me in to see my gp.
16 April 2026
Unprompted review
Reply from Everest Pharmacy
Dear Anita,
Thank you for your kind review.
We are delighted to hear that you had a positive experience and felt well looked after by our team. Providing clear information and ensuring our patients feel supported is always our priority.
We really appreciate your recommendation and look forward to welcoming you again in the future.
I paid 10 pounds to book an appointment…
I paid 10 pounds to book an appointment in Manchester, as offered on the website. But when I arrived at the Wellington Road pharmacy, they told me they had no appointments for me, that they didn't offer cryotherapy, and that they weren't part of the Evereste pharmacy chain. I called the number in my email and Joana couldn't help me; she said she would call me back and never did. So I wasted time and money for nothing. I want to know how you can rectify this situation.
15 April 2026
Unprompted review
Reply from Everest Pharmacy
Dear Alexandre,
Thank you for bringing this to our attention. We are very sorry to hear about your experience and the inconvenience caused.
This situation is extremely concerning.
We would like to investigate this fully and resolve the issue for you. Please contact us at support@everestpharmacy.co.uk with your booking details so we can look into this matter.
Dreadful communications & service
Dreadful communications & service. Waited on hold over 1 hour on phone, then prescription problem still not sorted out by staff.
13 April 2026
Unprompted review
Reply from Everest Pharmacy
Hi Stuart,
We’re very sorry to hear about your experience and the frustration caused by the delay and communication issues. This is certainly not the level of service we aim to provide.
We’d really like to look into this for you as a priority and help resolve the issue as quickly as possible. Please could you contact our support team at support@everestpharmacy.co.uk with your details so we can investigate further and assist you directly.
I was listen too and dealt with…
I was listen too and dealt with respectfully and with patients.
8 April 2026
Unprompted review
Reply from Everest Pharmacy
Thank you for your kind feedback, Tricia. We’re really pleased to hear you felt listened to and treated with respect throughout your experience. Providing patient, attentive care is very important to us, and we’ll be sure to share your comments with the team.
Reply from Everest Pharmacy
Thank you for your lovely review, Michelle. We’re glad to hear you found our service helpful and efficient. Our team always aims to listen carefully and provide prompt support, so it’s great to know we delivered that for you.
Very good service every thing was…
Very good service every thing was explained in detail as to what was going to happen and very knowledgeable staff
7 April 2026
Unprompted review
Reply from Everest Pharmacy
Thank you for your feedback, Ron. We’re delighted to hear you found our team knowledgeable and that everything was clearly explained. Providing reassurance and clarity is a key part of our service, and we appreciate your kind words.
The pharmacist was fantastic
The pharmacist was fantastic, from the initial consultation, to ordering prescriptions and administering vaccinations. Covered all medical conditions, concerns and questions
Can not fault this service. Would highly recommend to anybody who requires this service.
7 April 2026
Unprompted review
Reply from Everest Pharmacy
Thank you so much for your detailed review, Lorna. We’re really pleased to hear that you had such a positive experience from consultation through to treatment. Your recommendation means a lot to us, and we’ll be sure to pass your feedback on to the team.
Dangerous
Have been in position 5 on phone for 1hour and 45mins. Impossible to say im using 3 different phones... can't all be position 5 for that long. Should have had medication delivered 1 week ago. Doctor ordered an emergency prescription to them again and still no heart meds, epilepsy meds or blood pressure meds or blood thinners and more. Absolutely terrible service and they are putting my life at risk. Avoid this chemist they are dangerous.
7 April 2026
Unprompted review
Reply from Everest Pharmacy
We’re very sorry to hear about your experience, Michelle, and we take your concerns extremely seriously. This is not the level of service we aim to provide, particularly when it involves important medications.
We would like to investigate this matter urgently and ensure it is resolved as quickly as possible. Please contact us directly with your details to support@everestpharmacy.co.uk so we can look into what has happened and support you appropriately.
Polite staff
Shout out to the youngish lad behind the counter, when I went in on the day before Easter Sunday, it was pretty full of frustrated customers who were waiting for prescriptions. Someone took it out on the guy behind the counter whose name I don't remember! Blaming him for prescription not being ready, even when he was very polite and apologetic and offered her an alternative solution. When it was my turn to be served, I thought he was very attentive and didn't let the bad interaction get to him.
Same said for all the staff, even on bad days or you don't come out the pharmacy with what you want, you're still going to get good polite service.
4 April 2026
Unprompted review
Reply from Everest Pharmacy
Thank you for your thoughtful feedback, Holly. We really appreciate you recognising the efforts of our team, especially during busy and challenging periods. We’re proud to hear that our staff remained professional and attentive, and your comments will mean a lot to them.
Online appointment booked-closed on arrival
I booked an online appointment this morning for 3.15pm today and on arriving the pharmacy was closed
Wasted a 45 minute round trip and fuel
Do not use!
3 April 2026
Unprompted review
Reply from Everest Pharmacy
We’re very sorry to hear about your experience, Derick. We understand how frustrating this must have been, especially after making a specific appointment and travelling to us.
This is not the standard we aim to provide, and we would like to investigate what happened. Please contact us directly at support@everestpharmacy.co.uk so we can look into this and work towards putting things right.
It usually takes at least 7 working…
It usually takes at least 7 working days from ordering my prescription online to being able to collect it from the pharmacy .
26 March 2026
Reply from Everest Pharmacy
Hi Barbara,
Thank you for your feedback. We’re sorry to hear that your prescription is taking longer than expected to be ready for collection. We understand how important timely access to medication is and appreciate your patience.
If you would like us to look into this further, please email support@everestpharmacy.co.uk with your details.
Reply from Everest Pharmacy
Hi Mark,
Thank you for your kind review. We’re really pleased to hear that you found our processes easy to understand.
We appreciate your support and look forward to serving you again.
Kind regards,
Everest Pharmacy
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